Hallway

Reviews of Hyatt Regency Reston

4 out of 5
Hyatt Regency Reston
1800 Presidents St, Reston, VA

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1002 reviews" "
Rating 8 - Good. 239 out of 1002 reviews" "
Rating 6 - Okay. 70 out of 1002 reviews" "
Rating 4 - Poor. 35 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was extremely kind and helpful!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Kathryn, Santa Cruz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like to post negative comments but it looked like my room hadn't been properly cleaned in a while...
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024

10/10 Excellent

Kimberli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Dayne

Liked: Staff & service
Restaurant staff was amazing but our room was just OK. Hairs in the sheets and bathroom, ceiling had been re-patched way too many times. Would’ve expected much more for the price.
Stayed 1 night in Feb 2024

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 1 night in Feb 2024

10/10 Excellent

Meenakshi, Venice

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to rest & recharge. Diverse, friendly and Quaint location. Accessible to many food choices, great shopping and recreational activities.
Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

RADMILA

Stayed 1 night in Jan 2024

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Loida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Toninho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff.
Stayed 2 nights in Dec 2023

10/10 Excellent

Blair

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved our corner room, staff were very nice and helpful, and the hotel was gorgeous
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Stayed 5 nights in Dec 2023

10/10 Excellent

Malcolm

Stayed 2 nights in Dec 2023

6/10 Okay

Sujely

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Pamela K

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful place to stay during the Christmas holidays. Very convenient to shopping, dining and easy walking to all areas within the Reston Town Center.
Stayed 1 night in Dec 2023

10/10 Excellent

Norman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Amel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities
The staff was very helpful and explained everything to me.
Stayed 1 night in Dec 2023

8/10 Good

Ignatius, Gilbert Phoenix

Business traveler
Liked: Cleanliness, property conditions & facilities
N/A
Stayed 3 nights in Dec 2023

8/10 Good

Jasmine

Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, next to reston entertainment area. Very convienent.
Stayed 1 night in Dec 2023

10/10 Excellent

Melissa

Stayed 1 night in Dec 2023

6/10 Okay

Marbell, Asbury Park

Traveled with family
Liked: Cleanliness
It was great for my overnight stay. I wish that continental breakfast was included with every stay.
Stayed 1 night in Dec 2023

10/10 Excellent

PATRICK

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
guests had to pay for parking, pet friendly
Stayed 2 nights in Dec 2023

10/10 Excellent

Taleb, Reston Va

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All up everything
Stayed 1 night in Dec 2023

10/10 Excellent

Daria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Place to stay in Reston
We are so happy we booked our stay with The Hyatt Regency. From the front desk service, to the comfortable accommodations, and accessible shops and restaurants we will definitely be recommending this hotel to visiting friends and family. While the bathrooms are the only thing in need of updating - the rest of the property more than makes up for it.
Stayed 1 night in Dec 2023

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very clean, comfy beds, and the BEST shower! Felt so good, I didn't want to get out!
Stayed 1 night in Dec 2023

10/10 Excellent

glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

RADMILA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is beautiful, the staff exceptional, restaurant and bar cozy.
Stayed 1 night in Dec 2023

6/10 Okay

Ahmed

Stayed 3 nights in Nov 2023

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we slept so well! the rooms were quiet (no sounds from the hvac, neighbors) and the shower water pressure was amazing. loved being close to a walking trail
Stayed 3 nights in Nov 2023

8/10 Good

John

Enjoyed our stay
Stayed 2 nights in Nov 2023

8/10 Good

Marlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is easy at hotel , however they charge $16 a day and there is no where convenient to park aside from the hotel.
Stayed 3 nights in Nov 2023

10/10 Excellent

Kevin

I enjoyed my stay, great hotel!
Stayed 3 nights in Nov 2023

6/10 Okay

Pamela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have been coming for years. This time no hot water on Thanksgiving. Not good. The mgmt did make good.
Stayed 2 nights in Nov 2023

10/10 Excellent

janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good impression as you walk in the door . I thought that the rooms could use some touch up paint in some of them
Stayed 2 nights in Nov 2023

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities
No hot water at all on Thanksgiving morning.
Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Stayed 1 night in Nov 2023

10/10 Excellent

Shannon

Stayed 1 night in Nov 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Amenities
I really love this place and definitively we are staying again. Great Location, service, facilities, and restaurant.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kasarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Noce
Stayed 2 nights in Nov 2023

6/10 Okay

Oleisha

Traveled with family
Disliked: Property conditions & facilities
Outdated rooms
Stay was okay but the rooms are outdated and it wasn’t worth the money
Stayed 2 nights in Oct 2023

6/10 Okay

Karolina

Stayed 1 night in Sep 2023