Would not recommend to anyone
Posted Oct 11, 2016
My stay at the Kimpton Monaco Alexandria was awful. First of all, the hotel staff did not give out accurate information regarding parking and what fees would be charged. They told my husband one price and told me another. On top of that, they charged us for parking on an individual daily basis and a nightly basis so we got charged double. When I spoke with the front desk they said that it was 'just the way it works'. Absolutely horrible. The front desk assigned another couple to the room we were staying in so me and my husband were in bed when additional guests barged in our room, using keys that they got from the front desk! The room looks nothing like it does in the pictures. I understand marketing strategies but it was a far stretch from what they'd have you believe online. Do not stay here! The hotel staff are awful and inconsistent, the room is not the same as advertised, and you'll be charged an arm and a leg in additional fees.