Ratings based on 1,758 Verified Reviews

4.4 out of 5
90% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2017
Comfortable, clean, nice amenities. Could use a coffee maker in room, free coffee in lobby until 9:30 am, but some days wanted to sleep later or have coffee other times of day.
5 out of 5
by A verified traveler

perfect hotel

Posted May 18, 2017
very comfortable and clean,close to Washington DC and all the scenic spots and also the metro station
2 out of 5
by A verified traveler

Anyone here?

Posted Mar 28, 2017
My 7 month pregnant wife and I stayed here for 1 night for a funeral service at Arlington National Cemetery. We drove 3 hours and pulled into the drive way and front door area. There was no one there. We parked and got out and started to retrieve our luggage from the trunk and unloaded it and walked into the lobby, after a guy saw us or woke up from a nap.There was no one at the front desk on the floor level so we were confused that we had to go to the 4th floor to check in.We did.Our room was not ready and we were told to come back by 2:30pm to be able to go up to our room, so we went to Georgetown and shopped, it was great.Got back to hotel at 3pm. Room was not ready and the lady at the front desk acted like it was our fault. She gave us no options at all.The only reason she gave us was that a "GOLD" member had our room and hadn't checked out yet.Gold members can check out whenever they want apparently. Keep in mind my wife is 7 months pregnant...The front desk then told us to wait by the bar, which we did, for another 20 minutes. No one came or offered us anything. I checked back with the front desk (same lady acted like she had never seen me before) and they moved us to a different room. An "upgrade" but I had a river view and the upgraded room had a view of the building next door. At least we were going up to a room.The valet service was non existent , until the last day. We had no bell service offered at all. $300 a night? There's other options.
Comment from Hotel Management
Apr 1, 2017 by LMRoomsManager, Hotel Management
Thank you for staying at our property and for your feedback. I want to apologize for the lack of service you experienced at our property. Our management team has corrected these issues. You should not have had to wait so long to get checked in and I am sorry that this happened. Our property takes pride in our service and I am sorry we fell short on your stay. I hope you will give us another opportunity the next time you are in the area. Thanks, LMRoomsManager
4 out of 5
by A verified traveler

Not worth the price plus parking.

Posted Mar 26, 2017
The TV didn't have all the channels I wanted and, overall, it wasn't as nice as I'd hoped. The parking lot underneath was creepy.
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis

Will return!

Posted Feb 14, 2017 on CheapTickets
We enjoyed a pristine clean and comfortable room including bathroom. There was modern and tasteful décor in room and public areas. Complimentary coffee downstairs was well brewed. Short walk to Metro. The weekend rate was very affordable. I will definitely be returning!
Comment from Hotel Management
Feb 21, 2017 by Jennifer, Hotel Management
We are happy to hear you enjoyed your stay and we can't wait to welcome you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Comfortable luxury

Posted Feb 13, 2017
I had a warm greeting at check-in. Slept comfortably. Had a soothing, relaxing bath. Great room service. A very pleasant stay.
Comment from Hotel Management
Feb 21, 2017 by Jennifer, Hotel Management
Thank you for letting us know about your stay! We love hearing that guests enjoyed their time with us!
5 out of 5
by Robert

This traveler left a rating score only Posted Feb 12, 2017 on Hotels
4 out of 5
by Ephrem

Posted Feb 6, 2017 on Hotels
The rooms are clean and great except there was no refrigerator in the room. Front Desk both check in and check out was fabulous The room temperature was to my satisfaction. Overall great Hotel.
5 out of 5
by Angela Castig from Philly, Pa

Great Place

Posted Feb 5, 2017 on Hotels
I loved my room and the staff is awesome
2 out of 5
by A verified traveler

Old building, friendly staff

Posted Feb 5, 2017 on Hotels
Hotel building is old, not as nice as portrayed in the picture. Room was small and bathroom smelled old. WiFi was super slow - didn't really work. Staff were very friendly and helpful though.
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Thank you for staying at our property and for your comments. I am sorry to hear that you felt the building was old and your room was small. Our rooms were renovated last year. I have shared your feedback with our team and hope that you will give our property another opportunity in the near future. Thanks, LMRoomsManager