Ratings based on 848 Verified Reviews

4.0 out of 5
77% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2017
It was a pleasure to stay here. Very comfortable and accessible to all the main attractions and landmarks in Washington, DC. Just a short drive away. Some restaurants in the vacinity were very good.
Comment from Hotel Management
Apr 21, 2017 by Chris Z., Hotel Management
Thanks for your feedback! We are happy you enjoyed your stay with us!
2 out of 5
by A verified traveler

Posted Apr 8, 2017
Reserved two room but got rooms separate. And expected high level room with view. Unfortunately second floor with parking lot view. Not worth for the high price.
Comment from Hotel Management
Apr 10, 2017 by Chris Z., Hotel Management
Thanks for your feedback on your stay. We are sorry your expectations were not met on this visit. With a very large group in the hotel, room type accommodations have been difficult. Next time you come to visit please let us know your high floor request and we will do our best to accommodate. Thanks again!
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Philadelphia

Posted Apr 7, 2017
Great location with easy access. Room was clean, bright and appointed appropriately. Front desk staff is cordial, prompt and helpful.
Comment from Hotel Management
Apr 21, 2017 by Chris Z., Hotel Management
Thanks for your feedback, Kent! Please come stay with us again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Maryland

Nice hotel close to work

Posted Apr 4, 2017
Pros: Close to work; spacious and comfortable rooms
Location: There are several restaurants within walking distance, along with shops and walking trails. Public transportation is also close by.
I travel for business and like to stay near the companies I work for. The Sheraton Tysons meets all my needs--it's reasonably priced, close to work, is within walking distance to shopping and restaurants, and the rooms are very spacious and comfortable.
Comment from Hotel Management
Apr 7, 2017 by Chris Z., Hotel Management
Dear Jan, Thank you for your review and comments regarding your stay. We appreciate it, and are pleased you found our location to your work helpful! Yes, our rooms are comfortable and spacious, and happy they made for a great visit with us! It is nice having the Washington Metro Rail just two blocks away! Please come back again when work or pleasure brings you to the neighborhood!
5 out of 5
Recommended
for Everyone
by A verified traveler from sun city center, fla.

great hotel

Posted Mar 28, 2017
Pros: everything
Cons: nothing
Location: sightseeing and dining and shopping
we loved it, the staff was great, the location was awesome, the room was very roomy and clean......and we were very near the metro so a short walk and got on and were able to see all the sights (D.C. , the cherry blossoms, all the museums and points of interest).. plus there was a nearby shuttle to take us all over Tysons corner for shopping and dining. I highly recommend this hotel
Comment from Hotel Management
Mar 29, 2017 by Chris Z., Hotel Management
Dear Jennie, Thank you so much for your feedback on our hotel! We are very pleased to see you enjoyed our services and amenities, and our great location to the city and surroundings. Please come back and visit us again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 19, 2017
The hotel is very nice, and they're very nice and friendly.
Comment from Hotel Management
Mar 21, 2017 by Chris Z., Hotel Management
Thank you for your rating and your feedback! We are pleased you enjoyed your visit and found our hotel and associates friendly!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Close to business meetings

Posted Mar 6, 2017
Pros: Spacious, close, walkable, near public transportation.
Cons: Not a real fan of the food in Brix & Ale.
Location: Near the metro, shopping and restaurants.
I travel often for business, and the Sheraton is a good choice for my travel to Tysons Corner, as it's convenient to my destination, in a relatively safe area, and there are plenty of choices nearby for dinner if you choose not to eat in their restaurant. Overall service and accommodations can be iffy; last trip my key card didn't work; this trip the ice machine on my floor didn't work...
Comment from Hotel Management
Mar 7, 2017 by Chris Z., Hotel Management
Dear Traveler, Thank you so much for your feedback on our hotel. We appreciate your insight on the things that you enjoy, as well as the things we can improve. We are pleased the location and flexibility are a benefit to you, as many guests enjoy our local shopping and eateries. We are sorry to hear the issues with your room key; we have detected this issue and are working to replace some equipment to eliminate the problem. Also, we will let our engineering team know to check the ice machines, as we want to ensure that's working for your next trip. So sorry you do not enjoy the food offerings in Brix and Ale, but we appreciate your feedback as we review and ensure the offerings provide a variety of choices for all our guests! Thanks again for your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to work, shopping & metro

Posted Feb 10, 2017
I stay here for business--the location is perfect. Each stay has it's challenges; this time it took three key cards and 30 mins to get into my room. Not a fun thing after driving 2 hrs and working a 12-hour day. All in all, it was a good stay--love their beds...so comfortable!
Comment from Hotel Management
Feb 13, 2017 by Chris Z., Hotel Management
Dear JanG, Thank you for your insight and comments regarding your stay. We apologize for the issues with room keys. Please know that our Engineering Team is working with Guest Services to repair equipment and clean locks to ensure these issues get solved. We are very pleased your stay was good other than the door, and yes the beds are very comfortable! Thanks again for your feedback, and we look forward to your future visits!
2 out of 5
by A verified traveler from md

Posted Feb 1, 2017
Nothing to brag about, check in through expedia was the worst they make it seem like your incompetent and less than human when booking through third party sites.
Comment from Hotel Management
Feb 3, 2017 by Chris Z., Hotel Management
Dear mp, thank you for sharing your experience with us. We apologize we did not meet and exceed your expectations while you were here. All of our guests are important to us, and we are sorry you felt this was not the case. Your concerns will be shared with our team to ensure all guests get the attention and service they deserve. This is not indicative of the kind of services we provide here. We do hope you will consider staying here again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2017
Very smooth and efficient with a wonderful atmosphere.
Comment from Hotel Management
Jan 30, 2017 by Chris Z., Hotel Management
Thank you for your rating and comments! We are pleased you enjoyed your visit, and the service! Please come visit us again soon.