Posted Feb 19, 2017
Due to a snowstorm back home, we stayed an extra night & wanted to be in Crystal City, near my sons home. The room was lovely, comfortable & smelled so clean! We loved the shower & all of the signature products. Staff was cordial & helpful. Unfortunately, we are positive that my husband left his phone charger in the room & despite calling twice, we never heard back from anyone. I'm sure they were busy, but even a call back saying they at least looked for it would have been appreciated.