Vista frontal de la propiedad

Opiniones de Garden Inn

2.5 out of 5
Garden Inn
5316 Jefferson Davis Hwy, Fredericksburg, VA

Opiniones

4.4
Puntuación de 10, es decir, Excelente. Basada en 51 de 733 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 85 de 733 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 134 de 733 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 142 de 733 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 321 de 733 opiniones" "

4.6/10

Limpieza

5.6/10

Servicio y personal

3.6/10

Servicios

4.0/10

Condiciones de la propiedad

4.2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Hector Eliseo

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2022
Respuesta de GARDEN INN FRONT DESK STAFF, el 15 feb. 2022
I AM SORRY THAT YOU ARE NOT HAPPY THAT WE TURNED AWAY YOUR SERVICE BUT ARE YOU ABLE TO PAY FOR THE CARPET THAT YOUR DOG RIPPED APART AND WE HAD TO REPLACE BECAUSE YOU LET THE DOG POOP AND PEE ALL OVER THE ROOM AND THE BEDS?

10/10 Excelente

Henry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo Mui bien
Se hospedó 1 noche en octubre de 2017

6/10 Aceptable

Cliente verificado

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza

10/10 Excelente

anthony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Debbie and all the other members of the office staff were very pleasant and helpful
Se hospedó 1 noche en marzo de 2024
Respuesta de Garden Inn Front Desk Staff, el 26 mar. 2024
Thank you for your review

6/10 Aceptable

Keshon

Se hospedó 5 noches en marzo de 2024
Respuesta de GARDEN INN FRONT DESK STAFF, el 17 mar. 2024
THANK YOU FOR YOUR REVIEW

10/10 Excelente

Keshon

Le gustó: Servicio y personal
Debbie was very nice and professional checking me in, always excellent service.
Se hospedó 5 noches en febrero de 2024
Respuesta de GARDEN INN FRONT DESK STAFF, el 3 mar. 2024
THANK YOU VERY MUCH FOR YOUR REVIEW

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
2ND Worse Hotel Stay in my 62 year life.
Not good other than I felt " Sorry and very tired after laying family wreath at Arlington Memorial today. Drive 388 miles to get to this establishment. No key access , I was informed after room purchase . THIS MOTEL STINKS AND IS VERY POORLY MAINTAINED. I AM DISABLED and property was a nightmare.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Garden Inn Front Desk Staff, el 30 ene. 2024
We thank you for your review and we are addressing it. Thank you for being a return guest and as always pets are welcome with a fee

10/10 Excelente

Zecarias

Le gustó: Servicio y personal
Se hospedó 2 noches en noviembre de 2023
Respuesta de Garden Inn Front Desk Staff, el 30 ene. 2024
Thank you for your review

10/10 Excelente

Cammi

Se hospedó 1 noche en noviembre de 2023
Respuesta de Garden Inn Front Desk Staff, el 30 ene. 2024
Thank you for your review

2/10 Terrible

Alanna

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room was horrifying! My brother paid for us to move to the Holliday Inn express for our second night so we could get out of there!
Se hospedó 2 noches en noviembre de 2023
Respuesta de GARDEN INN FRONT DESK STAFF, el 25 nov. 2023
I AM VERY SORRY TO HEAR ABOUT YOUR STAY WITH US, WE ARE WORKING HARD ON ADDRESSING YOUR REVIEW,PLEASE GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

4/10 Malo

Raymond

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Dirty and outdated, moldy
Se hospedó 1 noche en septiembre de 2023
Respuesta de GARDEN INN FRONT DESK STAFF, el 27 sept. 2023
I AM SORRY TO HEAR ABOUT YOUR STAY,WE ARE WORKING HARD TO ADDRESS YOUR REVIEW,PLEASE GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

2/10 Terrible

Donald

No le gustó: Condiciones de la propiedad
This place is disgusting. Full of roaches. I wouldn’t recommend this place to anyone
Se hospedó 1 noche en septiembre de 2023
Respuesta de GARDEN INN FRONT DESK STAFF, el 19 sept. 2023
I AM SORRY TO HEAR ABOUT THIS WE ARE WORKING HARD TO ADDRESS YOUR REVIEW PLEASE GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

10/10 Excelente

Anthony

Viaje de negocios, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very pleasant they made sure my stay was comfortable…Debbie and the property manager were very A tentative and made sure my stay was good
Se hospedó 5 noches en julio de 2023
Respuesta de GARDEN INN FRONT DESK STAFF, el 11 ago. 2023
THANK YOU VERY MUCH FOR YOUR REVIEW BOOK WITH US AGAIN SOON

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
What a dump!
The toilet seat bolts were so loose that I almost ended up on the floor. The Fossett in the bathroom was so loose that it wobbles around every time I turned the handle. One mattress was fine, but the other one was so hard and lumpy as to be completely on usable. This place is on my top. Three of the worst motel rooms I have ever stayed in in my entire life, and I am almost 80 years old. As my father used to say, cheap is cheap.
Se hospedó 1 noche en julio de 2023
Respuesta de Garden Inn Front Desk Staff, el 31 jul. 2023
I am sorry to hear your stay with us, We on working hard to address your review. Please give us another try with your booking needs

2/10 Terrible

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No privacy, bugs,
Se hospedó 1 noche en julio de 2023
Respuesta de Garden Inn Front Desk Staff , el 29 jul. 2023
I am very sorry to hear about your stay this time, We are addressing your review, Please book with again soon Miss Pouncey

8/10 Bueno

Tiffany

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Everyone is very friendly and the rooms are clean.
Se hospedó 1 noche en julio de 2023
Respuesta de Garden Inn Front Desk Staff, el 22 jul. 2023
Thank you for your review

8/10 Bueno

Gary

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en julio de 2023
Respuesta de Garden Inn Front Desk Staff, el 21 jul. 2023
Thank you for your review,Stay with us again soon

2/10 Terrible

Miranda

Se hospedó 1 noche en julio de 2023
Respuesta de GARDEN INN FRONT DESK STAFF, el 11 ago. 2023
THANK YOU FOR THE REVIEW, CAN YOU PLEASE COME PAY FOR THE TV THAT YOU BROKE IN THE ROOM, AND SORRY YOU ARE NOT HAPPY WITH OUR PROPERTY, WE DON'T ALLOW DRUG DEALING HERE

8/10 Bueno

Anthony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The stay was pleasant and Debbie at the front desk was very polite and made sure I had all I needed
Se hospedó 5 noches en junio de 2023
Respuesta de GARDEN INN FRONT DESK STAFF, el 7 jul. 2023
THANK YOU FOR YOUR REVIEW BOOK WITH US AGAIN SOON

10/10 Excelente

Scott

Se hospedó 1 noche en junio de 2023
Respuesta de GARDEN INN FRONT DESK STAFF, el 24 jun. 2023
THANK YOU FOR YOUR REVIEW

8/10 Bueno

Raeshwan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff checking in was absolutely amazing courteous and very respectful. Debbie made me feel like I was staying at a home away from home.
Se hospedó 2 noches en junio de 2023
Respuesta de GARDEN INN FRONT DESK STAFF, el 13 jun. 2023
THANK YOU VERY MUCH FOR STAYING WITH US AND YOUR KIND WORDS. STAY WITH US AGAIN WITH YOUR BOOKING NEEDS

4/10 Malo

MICHAEL

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
NOT VERY CLEAN FALLING APART DOORS BROKEN YOU NAME IT ROUGH
Se hospedó 1 noche en junio de 2023
Respuesta de GARDEN INN FRONT DESK STAFF, el 5 jun. 2023
I AM SORRY TO HEAR ABOUT THIS, WE ARE WORKING HARD TO ADDRESS YOUR REVIEW PLEASE GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

2/10 Terrible

Lilly

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de GARDEN INN FRONT DESK STAFF, el 6 jun. 2023
THANK YOU FOR YOUR REVIEW

6/10 Aceptable

Michael

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The bathroom door is covered in black dirty handprints - If not a replacement door, a coat of paint!!! Cigarette hole in blankets on one bed. The cover on other bed has dried blood on it once the blankets were turned fown. Place DEF needs better signage near end of entrance to make finding the pace - especially after dark - much easier!
Se hospedó 1 noche en mayo de 2023
Respuesta de Garden Inn Front Desk Staff, el 27 may. 2023
Thank you for your review, We are working hard to address this.Please give us another try with your booking needs. And thank you again for staying with us for 2 nights

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de GARDEN INN FRONT DESK STAFF, el 22 may. 2023
SORRY TO HEAR ABOUT YOUR STAY WITH US. WE ARE ADDRESSING YOUR REVIEW. GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

2/10 Terrible

David, Charles City

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would not stay there again.
Se hospedó 2 noches en abril de 2023
Respuesta de GARDEN INN FRONT DESK STAFF, el 5 may. 2023
I AM SORRY TO HEAR ABOUT THIS BUT GLAD WE MADE IT RIGHT BY GIVING YOU A FULL REFUND

2/10 Terrible

Augusta

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de GARDEN INN FRONT DESK STAFF , el 3 abr. 2023
I AM SORRY TO HEAR ABOUT YOUR STAY WITH US, WE ARE WORKING HARD TO ADDRESS YOUR REVIEW, GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

2/10 Terrible

Tyler

Se hospedó 1 noche en enero de 2023

8/10 Bueno

Thomas

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2022
Respuesta de GARDEN INN FRONT DESK STAFF, el 9 dic. 2022
THANK YOU FOR YOUR REVIEW BOOK WITH US AGAIN SOON

2/10 Terrible

Gabe

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Door lock stopped working after a couple of nights there, had to be moved to another room with all of my stuff still locked in the other room. Was never compensated for this issue, as they claim they don’t give out refunds. Room smelled like dogs and cigarettes. There was white dog hair everywhere on the floor and the covers. Save your money and time, don’t stay here!!
Respuesta de GARDEN INN FRONT DESK STAFF, el 4 dic. 2022
SORRY TO HEAR ABOUT YOUR STAY, WISH YOU WOULD HAVE LET THE FRONT DESK KNOW OF THE ISSUES. THANKS FOR STAYING A TOTAL OF 6 DAYS. SORRY YOUR KEY DIDNT WORK AT 3:30AM BUT WAS HAPPY TO GET YOU BACK IN FRIST THING THAT MORNING.

2/10 Terrible

teresita

No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en octubre de 2022

2/10 Terrible

Victoria

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Disgusting place
It was absolutely disgusting. Burn holes in the sheets, DUCK TAPE holding the door shut???? I was horrified that this place is even OPEN. The toilet was cracked, the whole room REAKED of smoke. It was absolutely sick.
Se hospedó 1 noche en octubre de 2022
Respuesta de GARDEN INN FRONT DESK STAFF, el 9 oct. 2022
SORRY TO HEAR ABOUT YOUR STAY WITH US WE ARE WORKING HARD TO ADDRESS THIS MATTER. PLEASE GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
My stay was good. Check in was no problem. The room was clean but the light switches need to be tightened or checked. Some maintenance needs to be done.
Se hospedó 1 noche en septiembre de 2022
Respuesta de GARDEN INN FRONT DESK STAFF, el 11 sept. 2022
THANK YOU FOR YOUR REVIEW STAY WITH US AGAIN SOON

6/10 Aceptable

Daniel

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Cheap place to stay
We really just needed a couple hours of sleep before we were back on the road. It for the purpose we had a bed to sleep in and showers. Rooms were dated and dirty.
Se hospedó 1 noche en septiembre de 2022
Respuesta de GARDEN INN FRONT DESK STAFF, el 9 sept. 2022
I AM SORRY TO HEAR ABOUT YOUR REVIEW WE ARE WORKING HARD TO ADDRESS THIS. GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

2/10 Terrible

aida

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst place to stay
Cant complain much considering what I paid for the room, bed was very hard and uncomfortable, pillows were a joke, no tissue paper, container empty, comforter had a tear, iron in room but no ironing board. Would rather pay mire money somewhere else, hotel I ysually stay in when in VA had no vacancies, will never stay there again
Se hospedó 1 noche en septiembre de 2022
Respuesta de Hotel Management, el 8 sept. 2022
Thank you for your review. We are working hard to address your concerns. Please give us another try next time you are back in Virginia.

4/10 Malo

Yasmin, orlando

No le gustó: Servicios y condiciones de la propiedad
Address is incorrect on Expedia, hotel sign not visible, no handicap accessible, rooms are stained,beds burnt, no fridge for the drinks, towels very small
Se hospedó 1 noche en julio de 2022
Respuesta de GARDEN INN FRONT DESK STAFF, el 1 ago. 2022
I AM SORRY TO HEAR ABOUT YOUR REVIEW WE ARE WORKING HARD TO ADDRESS THIS. GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

10/10 Excelente

Tiffany

Se hospedó 1 noche en julio de 2022

10/10 Excelente

Tiffany

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Its very quiet
Se hospedó 1 noche en julio de 2022
Respuesta de GARDEN INN FRONT DESK STAFF, el 28 jul. 2022
THANK YOU FOR YOUR REVIEW BOOK WITH US AGAIN SOON

4/10 Malo

Joaquin

No le gustó: Limpieza y servicios
Carpet smells bad
Se hospedó 1 noche en julio de 2022
Respuesta de Garden Inn Front Desk Staff, el 27 jul. 2022
I am sorry to hear about your stay with us, We are working hard to address this, Please give us another try with your booking needs

2/10 Terrible

MacAllen

Viaje en grupo, Viaje en pareja, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
The address given to my on your website for where the hotel was not only incorrect it directed me an hour north of the actual location and I was in a different state then I needed to be. When I called they said I was the third person that night with the issue. I had already been in the road for over 12 hours. This mistake cost me time and money. Never again.
Se hospedó 1 noche en julio de 2022
Respuesta de Garden Inn South, el 23 jul. 2022
This is correct, in which we are very sorry with the confusion. As of Jan 1st, 2022 the state changed the highway name from Jefferson Davis to Patriot Hwy, its taking longer for companies, and rural routes to catch up on the new change

6/10 Aceptable

Marsha

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Great price
Just ran down , dead rouches, holes in the bed spreads , clean bedding and towels! They try ! Good price ! Get what you pay for ! Super nice staff
Se hospedó 1 noche en julio de 2022
Respuesta de Garden Inn Front Desk Staff, el 14 jul. 2022
I am sorry to hear about your stay with us, We are working hard to address this, Please give us another try with your booking needs

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
c’est le Pire hôtel que nous avons été. Nous avons quitté pour un autre hôtel tellement que c’était insalubre
Se hospedó 1 noche en julio de 2022
Respuesta de GARDEN INN FRONT DESK STAFF, el 14 jul. 2022
SORRY TO HEAR ABOUT YOUR STAY WITH US, WE ARE WORKING HARD TO ADDRESS YOUR REVIEW PLEASE GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

2/10 Terrible

Joseph

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Stay elsewhere
Hard to find location in the dark without a sign. Doors were not secure in the room because they have been kicked open and haven’t been repaired since. Filthy carpet. Noisy neighbors all night. Poor sleep and overall terrible experience.
Se hospedó 1 noche en junio de 2022
Respuesta de GARDEN INN SOUTH FRONT DESK STAFF, el 27 jun. 2022
SORRY TO HEAR ABOUT YOUR STAY WITH US, WE ARE WORKING HARD TO ADDRESS YOUR REVIEW PLEASE GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Smoky with Bugs
Room smelled extremely strongly of smoke, so much so that my hair smelled like smoke the next day, Bugs crawling on the floor in the bathroom. Extremely rundown and gross. Mattress was terrible, pillows were tiny and lumpy. We debated whether it would be better to sleep in our car,
Se hospedó 1 noche en junio de 2022
Respuesta de GARDEN INN FRONT DESK STAFF, el 24 jun. 2022
THANK YOU FOR WRITTING A REVIEW WE ARE ADDRESSING YOUR REVIEW PLEASE GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS

8/10 Bueno

Estela

Se hospedó 2 noches en junio de 2022

2/10 Terrible

Amanda

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2022
Respuesta de GARDEN INN FRONT DESK STAFF, el 25 may. 2022
THANK YOU FOR THE REVIEW I AM SORRY TO HEAR ABOUT YOUR STAY WITH US, WISH YOU WOULD HAVE LET THE FRONT DESK KNOW THAT SOMETHING WASNT RIGHT FOR YOU AND WE WOULD HAVE FIXED IT RIGHT THEN, ALSO THANKS FOR STAYING A TOTAL OF 5 NIGHTS WITH US

2/10 Terrible

Mary

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2022

8/10 Bueno

Kenneth

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2022
Respuesta de GARDEN INN FRONT DESK STAFF, el 6 may. 2022
THANK YOU FOR YOUR REVIEW BOOK WITH US AGAIN WITH YOUR BOOKING NEEDS

2/10 Terrible

Tre

Viaje en pareja, Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The hotel door will not open so they told me I was not allowed to get into the room to retrieve my medication that I really needed and I’m a diabetic they then called the police on me to try to get me with breaking an entering because I went through a side piece that was open beside the AC the police told him I didn’t break anything so they couldn’t charge me with breaking an entering
Se hospedó 1 noche en abril de 2022
Respuesta de post, el 28 may. 2022
This is a fake and false review

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The Garden Inn in Fredericksburg VA
The Garden Inn was conveniently located near the highway and to restaurants. The room was not very good. It smelled of stale smoke. The quilts has cigarette holes. The refrigerator did not work and there was no microwave.
Se hospedó 3 noches en abril de 2022
Respuesta de GARDEN INN FRONT DESK STAFF, el 29 abr. 2022
THANK YOU FOR WRITTING A REVIEW WE ARE ADDRESSING YOUR REVIEW PLEASE GIVE US ANOTHER TRY WITH YOUR BOOKING NEEDS