The most convenient hotel to IAD, but with issues.
Posted Nov 28, 2016
A five minute drive to the airport, very comfortable beds, low noise level. Breakfast never came and, unfortunately for a diabetic, this became a serious issue. The clerk on duty, who was aware of the situation, did not have the courtesy to call back to inform us that no one was available at 5:30 a.m. to deliver the order, even though it was a time slot offered. We waited until 6 a.m. He did not answer repeated calls over a period of 20 minutes to the front desk phone. The thermostat and temperature control in the room did not work.