Ratings based on 558 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2017
Pros: Lots of things
Cons: nothing really
Location: not too much to do but a few places to eat were ok
Nice place to stay , very quiet except for the fire alarm going off at 3AM
4 out of 5
Recommended
for Everyone
by A verified traveler from out of town

Convenient to airport, restaurants, and movies

Posted Mar 21, 2017
I have stayed here many times and like it here very much. One drawback is the necessity to pay for wifi...but now that my cell phone company offers unlimited data, that isn't an issue for me. One positive aspect here is that they offer complimentary laundry facilities (on the 3rd floor). However, I saw an employee using those guest facilities when a guest (me) was trying to use them. Not sure that is the way things are supposed to work there.
3 out of 5
Recommended
for Everyone
by A verified traveler from WI

not exactly 4 star rating

Posted Mar 6, 2017
Pros: variety of restaurants within the plaza made it easy to grab breakfast, lunch, or dinner
Cons: include wifi with the stay
Hotel fee was expensive and for a 4 star hotel to not include free wifi use took away the 4 star rating for me. fitness center door lock was not working so anyone could have gone into the room during the day who may not be paying members. My room was cold and thermostat in the room didn't work. Called for assistance and waiting over 10 minutes before anyone came.
5 out of 5
by Patricia

This traveler left a rating score only Posted Feb 13, 2017 on Hotels
5 out of 5
by Monique

This traveler left a rating score only Posted Feb 12, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2017
The hotel staff was very friendly and the room was flawless.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2017 on Orbitz
Cons: WI Fi service.
Wouderful hotel. But, overcharging excessively for WI Fi. Most hotels do not charge any more. Behind the times.
5 out of 5
by Amy

This traveler left a rating score only Posted Jan 22, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Dec 17, 2016
Great service, accommodating friendly staff, wonderful shuttle service
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with everything right there

Posted Dec 12, 2016
My experience was good. No lines, no waits straight thru..