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Staff was amazing and helpful, Room was clean. I Like that they provided Shampoo, body wash, Conditioner and Lotion. We forgot to pack these items. It was a nice surprise to see them fully stocked in the bathroom. My son enjoyed the warm cookies at check-in. Highly recommend. we will be coming back.
The sheets seemed to be a tad dirty (the comforter was ripped towards the bottom so feathers went all over) along with the bath tub having an odd stain. Outside of that the room was perfect and comfortable. Plenty of outlets and a lot of light!
ALL STAFF WERE VERY ACCOMODATING!
WHAT WE DIDN'T LIKE THE BATHTUB WAS VERY SLIPPERY WHILE TAKING A SHOWER!! NEEDS TO HAVE SOME ANTI-SLIP PROTECTION ADDED!!
It was somewhat reasonable compared to other options. Shower did not work and the sink stopper was not useable. Our neighbors adjacent to our room were a little loud coming and going. Bed was very comfortable. Didn’t care for the coffee machine.
Carolyn
Stayed 1 night in Oct 2023
8/10 Good
Cynthia
Sep 29, 2023
Cynthia
Stayed 2 nights in Sep 2023
10/10 Excellent
Jessie
Sep 24, 2023
Jessie
Stayed 1 night in Sep 2023
8/10 Good
Peter, Edgartown
Business traveler
Sep 23, 2023
Liked: Cleanliness, staff & service, amenities
A conveniently located, decent hotel. Shows its age. Cleanliness was a challenge. As a lot of hotels now, they won't even clean unless asked, and then, it's not perfect. Expensive and average dining. Literally located next to busy highway with limited views. OK.
This was a very nice hotel - remodeled and clean. However, I was very disappointed in the workout room, as this was one of the reasons we booked this hotel. The AC was not working (84 degrees in the room) and the one fan in the room was old with an oscillating feature that was broken, so I sacrificed in the 84 degree room and pointed the fan to my husband who was sweating bullets on the bicycle. I couldn't decide if the AC was really broken or management made a decision to save AC expenses by not "repairing" the AC.
I was double charge for my room which caused me to go negative in my account. Then charged the 100 hold fee which made me even more negative. After that I asked for a water she told me it was $4 but you just made me go negative 300 so now I have no money for good and had a d no one cared. My breakfast didn’t include my kids even though they were on the room
Everything About This Hotel Was Exceptional From The Rooms To The Customer Service, 10x better then the delta across the road i recommend this way more