Exterior

Reviews of DoubleTree by Hilton Denver - Thornton

4 out of 5
DoubleTree by Hilton Denver - Thornton
83 East 120th Avenue, Thornton, CO

Reviews

8.2

Very Good

Rating 10 - Excellent. 485 out of 1004 reviews" "
Rating 8 - Good. 259 out of 1004 reviews" "
Rating 6 - Okay. 135 out of 1004 reviews" "
Rating 4 - Poor. 74 out of 1004 reviews" "
Rating 2 - Terrible. 51 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adrienne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AJ Evans on Mar 24, 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again in the future!

6/10 Okay

Neyva

Traveled with family
Staff was not very friendly. Spoke to different people and still was not impressed with their lack of customer service skills.
Stayed 1 night in Mar 2024

8/10 Good

Lonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AJ Evans on Mar 24, 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again in the future!

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe
Stayed 1 night in Feb 2024

10/10 Excellent

Erin

Stayed 5 nights in Feb 2024
Response from AJ Evans on Mar 24, 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again in the future!

8/10 Good

Jayline

Stayed 1 night in Feb 2024

10/10 Excellent

Alma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty
Stayed 1 night in Feb 2024
Response from AJ Evans on Mar 24, 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again in the future!

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was clean and quiet friendly serve
Stayed 3 nights in Jan 2024

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Patsy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Just didn't realize there was no continental breakfast... Will look closer next time. My mistake
Stayed 2 nights in Jan 2024

10/10 Excellent

Kriste

Liked: Cleanliness, amenities

10/10 Excellent

Kriste

Liked: Cleanliness, amenities

10/10 Excellent

justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jackie

Response from AJ Evans on Mar 24, 2024
Thank you for your review! We are glad you enjoyed your stay and hope to see you again in the future!

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel great price!
Staff was amazing and helpful, Room was clean. I Like that they provided Shampoo, body wash, Conditioner and Lotion. We forgot to pack these items. It was a nice surprise to see them fully stocked in the bathroom. My son enjoyed the warm cookies at check-in. Highly recommend. we will be coming back.
Stayed 1 night in Dec 2023

4/10 Poor

Esperanza

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy rooms full not cleaned fir days dust dirt
Stayed 2 nights in Dec 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great; no issues; very happy. I would stay here again. This was my 2nd time staying at this hotel.
Stayed 3 nights in Dec 2023

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly
Stayed 2 nights in Dec 2023

8/10 Good

shawn

Liked: Cleanliness, staff & service
Very nice staff
Stayed 1 night in Nov 2023

8/10 Good

Masyl

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

4/10 Poor

Fira

Area
Stayed 1 night in Nov 2023

6/10 Okay

Michael

Stayed 1 night in Nov 2023

4/10 Poor

Mario

Stayed 1 night in Nov 2023

4/10 Poor

Ethel

Stayed 1 night in Nov 2023

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Beyonce

Liked: Staff & service
The sheets seemed to be a tad dirty (the comforter was ripped towards the bottom so feathers went all over) along with the bath tub having an odd stain. Outside of that the room was perfect and comfortable. Plenty of outlets and a lot of light!
Stayed 4 nights in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
I like this property because it had everything i needed
Stayed 1 night in Oct 2023

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the event we were attending. Cleanliness and accessibility to freeway.
Stayed 1 night in Oct 2023

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good times
Very well located, happy and nice staff. Clean rooms. Thanks. Had a good time.
Stayed 3 nights in Oct 2023

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice patio with fire pit.
Stayed 2 nights in Oct 2023

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was great. Should add makeup wipes in rooms.
Stayed 2 nights in Oct 2023

10/10 Excellent

Godfrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Extremely hospitable staff
Stayed 2 nights in Oct 2023

10/10 Excellent

DAVID

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL STAFF WERE VERY ACCOMODATING! WHAT WE DIDN'T LIKE THE BATHTUB WAS VERY SLIPPERY WHILE TAKING A SHOWER!! NEEDS TO HAVE SOME ANTI-SLIP PROTECTION ADDED!!
Stayed 7 nights in Oct 2023

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Carolyn

Traveled with partner
Liked: Staff & service
It was somewhat reasonable compared to other options. Shower did not work and the sink stopper was not useable. Our neighbors adjacent to our room were a little loud coming and going. Bed was very comfortable. Didn’t care for the coffee machine.
Stayed 1 night in Oct 2023

8/10 Good

Cynthia

Stayed 2 nights in Sep 2023

10/10 Excellent

Jessie

Stayed 1 night in Sep 2023

8/10 Good

Peter, Edgartown

Business traveler
Liked: Cleanliness, staff & service, amenities
A conveniently located, decent hotel. Shows its age. Cleanliness was a challenge. As a lot of hotels now, they won't even clean unless asked, and then, it's not perfect. Expensive and average dining. Literally located next to busy highway with limited views. OK.
Stayed 6 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Grant

Stayed 1 night in Sep 2023

8/10 Good

Jeanette, Farmington

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was a very nice hotel - remodeled and clean. However, I was very disappointed in the workout room, as this was one of the reasons we booked this hotel. The AC was not working (84 degrees in the room) and the one fan in the room was old with an oscillating feature that was broken, so I sacrificed in the 84 degree room and pointed the fan to my husband who was sweating bullets on the bicycle. I couldn't decide if the AC was really broken or management made a decision to save AC expenses by not "repairing" the AC.
Stayed 1 night in Sep 2023

8/10 Good

Dena, Fruita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only breakfast option is a $20 buffet.
Stayed 2 nights in Aug 2023

8/10 Good

KT

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

2/10 Terrible

Tiffany

Traveled with family
Disliked: Staff & service
I hate this hotel
I was double charge for my room which caused me to go negative in my account. Then charged the 100 hold fee which made me even more negative. After that I asked for a water she told me it was $4 but you just made me go negative 300 so now I have no money for good and had a d no one cared. My breakfast didn’t include my kids even though they were on the room
Stayed 2 nights in Aug 2023

6/10 Okay

Jignesh

Stayed 2 nights in Aug 2023

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Everything About This Hotel Was Exceptional From The Rooms To The Customer Service, 10x better then the delta across the road i recommend this way more
Stayed 1 night in Aug 2023

8/10 Good

Victoria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Audie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 1 night in Aug 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff, Clean Hotel.
Friendly staff...Clean hotel...Breakfast buffet was good and convenient.
Stayed 3 nights in Jul 2023

6/10 Okay

Ramon

Stayed 2 nights in Jul 2023