Not four star treatment
Posted Nov 29, 2015 on Hotels
We arrived at the hotel at 7.00pm where we informed that the main restaurant was fully booked and we would have to dine in the less refined restaurant... Two weeks previous when we booked the hotel I contacted them directly to see if we could book the main restaurant, and was informed to book on the night.
When we entered our room we found the entrance door broken and the the surrounding woodwork weak... It looked as if it had been forced opened and the remedial was not appropriate. Also,
there was black, rusty screw heads on the soap tray and the wallpaper and furniture looking tired.
When we contacted reception we were moved to a different room.
In the morning at the breakfast table, I waited 10 minutes for my ham and cheese to arrive; I had to prompt the waitress who stated that when we ordered it initially, it had been recorded incorrectly, therefore another five minutes before my breakfast arrived.
The reason why we booked this four star hotel was for A fiftieth birthday and was totally let down.