Ratings based on 672 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma City

Great!

Posted Oct 25, 2017
Pros: Nice, clean, friendly staff, and good breakfast!
Location: We were in town for the US Formula 1 Grand Prix and had a great time!
Very friendly staff! The room was clean and the hot breakfast each morning was really good! Many of the guests were in town for the US Formula One Grand Prix so it was fun driving up and seeing checkerboard flags around the front entrance! We had a great time!
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

Great hotel!

Posted Sep 19, 2017
Friendly staff, clean, quiet, with nice rooms. Definitely a good place to stay in Austin. And it's located close to shopping, dining, and more.
5 out of 5
by JANE

Posted Aug 19, 2017 on Hotels
Na
4 out of 5
by A verified traveler

Posted Aug 8, 2017 on Hotels
Free breakfast was nice. Bed was uncomfortable. Pool looked nice but didn't go.
4 out of 5
by kim

This traveler left a rating score only Posted Aug 7, 2017 on Hotels
5 out of 5
by Mayra

Great stay

Posted Aug 1, 2017 on Hotels
We booked this last minute, I'm talking a few hours in advance. Staff was welcoming. Free breakfast in the morning with lots to choose from. I would definitely stay here again.
5 out of 5
by Felicity

This traveler left a rating score only Posted Jul 26, 2017 on Hotels
5 out of 5
by t g

Visiting daughter

Posted Jul 25, 2017 on Hotels
Great location/comfortable room/good breakfast/good bed. Will stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tx

Comfortable hotel, decent rates, pleasant staff

Posted Jul 18, 2017
Hotel lobby had some issues with A/C and leaking due to heavy rain, but overall that did not effect our stay in anyway. The elevators are slow and hot. Hallways and elevator smell of cigarette smoke. Get a smoke-free room if the smell bothers you. Carpet in room was dirty, but the rest of the room/bathroom were spacious and clean. We didn't require much in the way of amenities so I'm not sure about room/concierge service, but the staff we did interact with were very friendly. Complementary breakfast is as would be expected - cereal, bagels, bacon, eggs, potatoes. 24/7 complimentary tea and coffee and also ice water and hibiscus tea.
5 out of 5
Recommended
for Everyone
by A verified traveler from austin

great room clean big room comfy beds

Posted Jul 9, 2017
great place to stay great rooms and staff and breakfast buffet.
Comment from Hotel Management
Jul 14, 2017 by Hampton Inn Austin Northwest Arboretum, Hotel Management
Thank you for your wonderful review! We hope to see you again on your next trip to Austin!