Ratings based on 326 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Did not let me check in earlyPosted Dec 9, 2017
I work overnight and needed to check in early to sleep. Would not let me check in early and no refund or transfer. Only has 2 hrs of sleep and had to work 12hrs.
for Everyoneby A verified traveler
Posted Nov 30, 2017
Hotel is remodeling. Will need to see after fixes to provide honest review.
for Everyoneby A verified traveler from texas
Beautiful hotel. CleanPosted Nov 25, 2017
Pros: Pet friendly
Location: We were having Thanksgiving at relatives which was only a mile awaybre
Really loved the social time in dining room and also a great breakfast. Will stay here again. It was a pet friendly hotel which was so nice to find.
Bed Bugs BewarePosted Nov 21, 2017 on Hotels
Ours was a very last minute booking and we did not have much choice. The room had a kitchenette and the hotel offered free wifi to the guests. The carpet was very ugly and dirty. The couch was very dirty. We did not even want to sit on the couch and crashed in the bed. We had 2 queen beds, which looked clean. In the morning, we saw a live bed bug which we caught in a cup and presented to the front office. We left immediately after. Do not recommend this hotel.
Posted Nov 17, 2017 on Hotels
Perfect for a 2 week stay with 3 people. We had the 1 bedroom. There was plenty of room. Room was clean. Staff was superb. Construction was noisy in the mornings but not too bad.
Posted Nov 13, 2017 on Hotels
Everything was good. Breakfast area is small and the wait was long for food. There was only one waffle maker which made that wait even longer. The meat on the breakfast buffet was always empty. Breakfast area is the only item that needed attention during our stay. Staff was nice and friendly.
Posted Nov 10, 2017 on Hotels
The hotel was a very clean and up-to-date facility in a quiet area in Austin.
by Linda A
Posted Nov 5, 2017 on Hotels
for Everyoneby A verified traveler from gallup,NM
Very nicePosted Oct 31, 2017
Very comfortable and clean and staff was very courteous the breakfast was good and the hotel location was convenient and parking was easy I would definitely stay here again
for Everyoneby A verified traveler from Sacramento
Great hotel in NW AustinPosted Oct 26, 2017
Pros: Clean, neat look of the hotel.
Cons: The breakfast was a little disorganized. One morning didn't have enough forks, napkins etc. But, plenty of food and the quality was good.
Location: I don't know Austin - was visiting family. Not much near to the hotel that I could tell except a few nice restaurants. The area was nice and quiet.
Hotel room was very clean and neat. Plenty of amenities, e.g., coffee pot, large refrigerator, dishwasher.