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Reviews of Comfort Suites El Paso West

2.5 out of 5
Comfort Suites El Paso West
5034 N Desert Blvd, El Paso, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 572 out of 922 reviews" "
Rating 8 - Good. 236 out of 922 reviews" "
Rating 6 - Okay. 64 out of 922 reviews" "
Rating 4 - Poor. 34 out of 922 reviews" "
Rating 2 - Terrible. 16 out of 922 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean from the moment you check in until you check out!
Stayed 1 night in Apr 2024

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especially loved the helpful staff
Stayed 1 night in Apr 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gabriela

Stayed 1 night in Apr 2024

10/10 Excellent

Aileen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are returning guests! We like this hotel for its convenient location. We travel with our young children and they love the indoor pool. Breakfast is plentiful. We will be back again.
Stayed 1 night in Apr 2024

10/10 Excellent

Katharina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay at, quiet, clean rooms
Stayed 1 night in Apr 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

4/10 Poor

Quentin

Traveled with family
Disliked: Property conditions & facilities
I like the good Restaurants in the area, but the beds are in a very bad condition. Couldn't sleep well because of the very bad mattresses and pillows . And the second thing is. When someone sleeps on the floor above you, and that person above you walks in there room it's very noisey below. Next time I will be sleeping somewhere else.

10/10 Excellent

Charley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

omar, el paso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
now the price is very expensive
Stayed 1 night in Mar 2024

10/10 Excellent

Angel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Breakfast was great, staff and cleanliness were not a problem.
Stayed 2 nights in Mar 2024

8/10 Good

Sara, Cuauhtémoc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good shopping place!
Stayed 1 night in Mar 2024

10/10 Excellent

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and I loved the indoor pool
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Liked: Cleanliness, amenities
very nice and very convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
It was located convenietly to where we were going. thank you. It was very clean.
Stayed 2 nights in Feb 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome king bed
Stayed 1 night in Feb 2024

6/10 Okay

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I stayed for four nights. Experience was great except there was no "hot" water. Took cold showers every night of my stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

McKayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jan 2024

10/10 Excellent

cosmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Rhett Keith

Liked: Staff & service, property conditions & facilities
Fan room was Loud and Next door hosts were loud as well. I don't understand with few people staying at your location why would you place next to my room?
Stayed 2 nights in Jan 2024

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, the bed was comfortable and the staff were super friendly. I enjoyed the stay and had a great time with family. My grandkids really enjoyed the indoor pool in December!
Stayed 2 nights in Dec 2023

10/10 Excellent

ROBIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the Texas shaped waffles at breakfast. Bed was comfortable room was clean, big tv. Elevator is slow so we opted for the stairs. Felt a little old but, food was good, bed was comfortable and shower was hot.
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Dec 2023

8/10 Good

Carlota

Business traveler, Traveled with partner
Liked: Amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue exelente la estadía en este lugar, súper recomendable
Stayed 2 nights in Dec 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, clean room, clean workout room and indoor pool, walking distance to restaurants.
Stayed 1 night in Dec 2023

10/10 Excellent

Fernando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Franz

Stayed 1 night in Dec 2023

10/10 Excellent

Viktor, Everett

Stayed 1 night in Dec 2023

10/10 Excellent

Diane, Lubbock

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were great!
Stayed 1 night in Dec 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Doug

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

bernard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Johan

Stayed 2 nights in Nov 2023

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Nov 2023

10/10 Excellent

Guillermina

Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nicer than I expected. The employee who checked me in was very friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

RENDA F

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Property was nice and clean. Shower was great.we slept well. We stayed 2 nights and the price was very reasonable.
Stayed 2 nights in Nov 2023

10/10 Excellent

JUAN

Stayed 3 nights in Nov 2023

8/10 Good

Holly

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Probably my go to hotel for trips to ELP from now on. Breakfast was great and plentiful. Room was comfortable and clean
Stayed 2 nights in Nov 2023

10/10 Excellent

Romina

Stayed 1 night in Nov 2023

10/10 Excellent

Jasneli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Steve

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My room was not cleaned 2 days of the 4 days I stayed. otherwise, it was a good location and room.
Stayed 3 nights in Nov 2023

6/10 Okay

Maria

Stayed 1 night in Nov 2023

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023

10/10 Excellent

Sandra

Stayed 1 night in Nov 2023