Ratings based on 276 Verified Reviews

4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2018
pleasant place to stay, close to the interstate but you woud never know. Food places all around. I'd go again anytime.
3 out of 5
by A verified traveler

Overnight stay for hospital stay

Posted Jan 3, 2018
Pros: Clean, breakfast, price
Cons: Need to check beds for comfort.
Location: Easy to get to, restaurants close by.
Staff was excellent. I was there in town for tests. One was in room. As soon as I started test the room above us was so loud had to call front desk. Noise never stopped, so at 11 pm we are changing rooms. First room bed was comfortable, 2nd room very uncomfortable but quite. Can't fault the motel for rude guests. I should have thought ahead and asked for a corner upper floor. The place was clean. Breakfast was included, plus free parking.
Comment from Hotel Management
Jan 9, 2018 by Kat, Hotel Management
Dear Guest, Thank you for your review. We apologize for failing to meet your expectations and for any inconveniences you encountered. We hope you give us another chance in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for ease of access to Houston

Posted Nov 15, 2017
The hotel is in a great spot, but it's difficult to find at first by GPS because it's housed right next to another hotel and there's no signage pointing to their location. Once you find it, it's very nice. The staff was excellent - very friendly and helpful. The complimentary breakfast was very good and the selection gives anyone something to choose from. Overall this hotel would earn another visit from me in the future.
Comment from Hotel Management
Nov 15, 2017 by SP, Hotel Management
Dear Traveler, Thank you so much for your kind review. We are so happy to hear who enjoyed your stay. Thanks for the kind words and we will be sure to pass them along to our staff. We hope to see you again soon!
2 out of 5
by A verified traveler from Virginia

No restaurant and none within walking distance

Posted Oct 21, 2017
No restaurant and none within walking distance so bring your own food. The hot breakfast consisted of cold soggy scrambled eggs, uncooked hash browns and sausage links the first day. The second day was cold soggy bacon, the same uncooked hash browns, sausage links and NO eggs. My door lock was not secure. As long as I was in the room and could use the secondary locks it was ok, but when I left the room anyone could enter the room. I reported it to the front desk immediately and the girl wrote it down on a maintenance log, but nothing was done.
Comment from Hotel Management
Nov 14, 2017 by SP, Hotel Management
Dear Joe, Thank you for reviewing your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
by Richard S.

Posted Oct 20, 2017 on Hotels
Constuction in the area made getting in & out of hotel a challege, but not horrible. Noise was an issue. Second floor at top of stairs was torn up & equipment was in the hall. Not bad, but not pleasant. Room was in very nice condition & staff was friendly. When construction is finished it will be a nice stay.
Comment from Hotel Management
Nov 9, 2017
Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked and disliked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Nice renovation

Posted Oct 11, 2017 on Orbitz
Pros: Renovation is almost complete. I like the results.
Location: Construction at the nearby freeway underpass. GPS programs may have a bit of a challenge with the route, but it is not a big inconvenience. I
Obviously just finishing up on a renovation. Room was 'new' and clean. Overflow parking still did not have lights, so make sure you are OK with parking before you register. The room is larger than expected, and I liked the furniture - except the desk chair. I think the buyers 10 year old selected it. It did a great job of tilting and swaying, and did not go high enough for my 6' frame. Overall, I am pleased with the results, and will go back when we travel to this area.
Comment from Hotel Management
Oct 19, 2017 by Management , Hotel Management
Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked and disliked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
4 out of 5
by Jimmy

Wonderful

Posted Oct 2, 2017 on Hotels
Great place to sleep very comfortable service was great
Comment from Hotel Management
Oct 9, 2017
Thank you for your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
3 out of 5
by Eduardo

Posted Sep 10, 2017 on Hotels
Comment from Hotel Management
Sep 16, 2017
Dear Eduardo. Thank you for your review. We hope you will provide us with another opportunity to provide you a more superior experience. Thank you once again.
2 out of 5
by A verified traveler from texas

dirty

Posted Aug 24, 2017
Rooms are not fresh feeling. Funk on baseboards. Towel holder barely holding on to the wall. Cheap renovation.
Comment from Hotel Management
Aug 28, 2017 by Patel, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
by Michael

Overall Good.

Posted Aug 14, 2017 on Hotels
The hotels in renovation. I think it's gonna be nice when it is updated. Very good breakfast.
Comment from Hotel Management
Aug 28, 2017
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.