Ratings based on 126 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Cypress Tx

One of the worst hotels I have ever stayed in

Posted Sep 4, 2017
The staff is was very rude. when I was checking in the gentleman was swearing to a costumer over the phone. It took them about 20 minutes to locate my registration once I was checked in I went up to my room there was a horrible humidity smell. I found mold in the bathtub and the wall. The following day I left for the entire day I expected for housekeeping to stop by. It was around 6 pm when I had returned and they room had been untouched so I went to tell the staff if they could just please change the sheets they stated I will have them go up right now so I left when I came back around 9 pm the room was still the same. Overall this is the worst place I regret ever booking my stay with best western.
5 out of 5
by Nasir

Posted Jun 5, 2017 on Hotels
Great place
4 out of 5
by Mark

Decent, inexpensive business hotel

Posted May 28, 2017 on Hotels
It was fine. I'd stay there again. It's fine for business travelers. Unless you're going to the race track, which is very close, there isn't much in the neighborhood except office parks.
5 out of 5
by Abel

This traveler left a rating score only Posted May 15, 2017 on Hotels
5 out of 5
by Ana

This traveler left a rating score only Posted May 2, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Nice

Posted Mar 30, 2017 on Orbitz
I arrived the staff we're very pleasant the room is clean exactly what I needed
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 19, 2017 on Hotels
4 out of 5
by Tom

This traveler left a rating score only Posted Mar 14, 2017 on Hotels
4 out of 5
by Randy

Recommended

Posted Feb 19, 2017 on Hotels
Good stay, good bed, good breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Enjoyed our stay

Posted Feb 13, 2017
We were in Houston to visit family. Loved having the grandkids swim in the hotel pool. Large room, good breakfast menu and eating area.