Ratings based on 575 Verified Reviews

3.1 out of 5
53% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Cleanliness

Posted Nov 12, 2017
Pros: nothing
Cons: Cleaning, cleaning cleaning
the cleanliness was terrible, in the room the carpet smelled so bad, the stairs, the hallways, the garbage cans were dirty. I was in Orlando Days Inn Hotel and there the experience was great.
Comment from Hotel Management
Nov 15, 2017 by charlie., Hotel Management
Thanks for staying with us .we work hard to make our guest happy and appreciate you feedback !!!
1 out of 5
by A verified traveler from houston

Triple charged

Posted Nov 3, 2017
I reserved a room Saturday October 28th. Everything was fine until I noticed 3 charges for my room.not to mention Expedia being the highest charge of $110.days inn charged me $79 twice. The most horrible experience ever due to billing.
Comment from Hotel Management
Nov 9, 2017 by charlie, Hotel Management
Thanks for Staying with us. We Work Hard to make our Guest Happy And Appreciate You Feedback !!
3 out of 5
by Elizabeth K

Can't say I'd recommend. Owner's never around.

Posted Aug 14, 2017 on Hotels
The housekeeping staff was great. Miriam at the front desk was great! Breakfast is supposed to be till 9:30 but Luna shuts it down and has everything put up by 9:15 so get there early! Rooms are comfy! Great pool!
Comment from Hotel Management
Sep 2, 2017 by GM, Hotel Management
Thanks for staying with us . we work hard to make our guest happy and appreciate you feedback!!!
5 out of 5
by Demetrius L.

Safety Zone

Posted Aug 13, 2017 on Hotels
A very safe and clean place: customer service was great and the breakfast was fulfilling! Furthermore, the location was a good point of origin; the fitness center was truly appreciated!!!
Comment from Hotel Management
Sep 2, 2017 by GM, Hotel Management
Thanks for staying with us .we work hard to make our guests happy and appreciate you feedback!!!
3 out of 5
Recommended
for Everyone
by A verified traveler from slagle,la.

overnight in houston decent stay, breakfast-soso r

Posted Jul 16, 2017
Pros: quiet in the room, beautiful lobby, good rate
Cons: replace junky chair in room, serve better sausage for breakfast, teach your east indian employees to be very very nice to your customers!!!!
Location: the freeway is currently under construction but I'm sure access with be better with it's completion
i dont have 50 good or bad things to say about the hotel but i could give you grief over asking all these repetitive questions on this survey
Comment from Hotel Management
Jul 21, 2017 by Charlie patel, Hotel Management
Thank you very much your feedback your feed back is so important for us to make our guest happy.
4 out of 5
by James

Posted Jun 18, 2017 on Hotels
Comment from Hotel Management
Jul 7, 2017 by GM, Hotel Management
Thanks for staying with us . we work hard to make our guest happy and appreciate you feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from plano,tx

the room smell cimical

Posted May 19, 2017
Pros: good customer service
Cons: none
Location: none
the room smell comical, you need to make the room smell frashing , can't sleep all the night from the smelling
Comment from Hotel Management
May 30, 2017 by Charlie Patel, Hotel Management
Thanks For Staying With Us . We Work Hard To Make Our Guests Happy And Appreciate You Feed Back!
4 out of 5
by Wendy

Good enough accommodations

Posted May 16, 2017 on Hotels
Nice, clean room for decent price in a good area except for having trouble with construction in the area and finding hotel-Siri not adapting to construction. Zero personality from the front desk staff but whatever. I wasn't at The Hilton.
Comment from Hotel Management
May 30, 2017 by GM, Hotel Management
Thanks For Staying With Us . We Work Hard To Make Our Guests Happy And Appreciate You Feed Back!
4 out of 5
Recommended
for Everyone
by A verified traveler from Beaumont, TX

Convenient at a fraction of the cost!

Posted May 15, 2017
The hotel and staff were nice. The hotel was also conveniently located near my meeting destination and was a fraction of the cost.
Comment from Hotel Management
May 17, 2017 by charlie patel, Hotel Management
Thanks for staying with us . we Work Hard to make our Guest Happy And Appreciate You Feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2017
Pros: I liked everything about it
Cons: Shuttle bus maybe
Location: excellent location
It was more than i expected!! Staff was friendly, very clean rooms, perfect location! will be back again
Comment from Hotel Management
May 15, 2017 by charlie Patel, Hotel Management
Thanks for staying with us. we work hard to make our guests happy and appreciate you feedback!