Ratings based on 1,171 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay

Posted Jun 26, 2017
The beds were very comfortable.The staff was very friendly and helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 13, 2017 on Hotels
3 out of 5
by A verified traveler

Posted May 9, 2017
Hotel was ok, got a good night's sleep. Breakfast was very good! The rooms are a bit outdated. The bathroom sink was kinda clogged...but water eventually drained away. We stayed for a night because of an emergency, but probably wouldn't choose to stay there again.
4 out of 5
by Virginia

Posted Apr 18, 2017 on Hotels
The road construction currently in the area was a nightmare. There was a little ruckus in one of the rooms close to ours Sat night that woke us at 4AM, but the hotel remedied the problem. The room the room smelled a little musty, but I attributed to that to the humidity. The people were very nice and friendly, and the breakfast was good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly, Convenient, Quiet

Posted Apr 16, 2017
Very friendly staff, breakfast cooked for you:)!, nice room, perfect for our visit
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2017
Enjoy the staff and the morning breakfast. Very friendly
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 29, 2017 on Hotels
2 out of 5
by Randall

Nice hotel & staff but BAD location

Posted Mar 29, 2017 on Hotels
First of all, there is currently heavy roadway construction activities on HWY 290 and it's frontage roads which made for quite an adventure trying to find our way to the hotel entrance. I had a friend that stayed the night before and even he couldn't help b/c they changed the traffic control plan overnight. Now I'm in roadway construction so I understand the price of progress, but a tip for TxDOT would be better signage for these local businesses & their customers. No fault of the hotels. Also on the last night of our stay, the dumbest thieves ever broke my truck window out overnight and basically took nothing. So beware that this location is on the radar of thieves. Yes, they caught them on camera, but that's unfortunately not fixing my window. Now the positives: Nice and friendly staff, super clean rooms, and good breakfast.
5 out of 5
by Greg

This traveler left a rating score only Posted Mar 28, 2017 on Hotels
3 out of 5
by A verified traveler from Baltimore

Going Downhill

Posted Mar 28, 2017
Pros: Beds, pillows, comforter
Cons: Housekeeping, pool maintenance
Location: Plenty of restaurants nearby.
I typically stay at this hotel while visiting family in Houston. Unfortunately I have noted that recently the hotel operations have trended downwards. For example, we were hoping to enjoy the pool on Sunday midday. Got the kids in to their swim outfits and lo and behold found the pool to be absolutely filthy. The leaves and pine needles are just fine by me however the plastic and other refuse, combined with a dead bird next to the pool, left us just wanting to leave. When I commented to the front desk staff about the condition I was advised that there was no one available to clean it on Sunday. I suspect that much of the pool use would typically be on the weekend, and the hotel advertises that a pool is available so perhaps having someone skim and pick up dead animals on a weekend morning would be a good idea. Also, parents beware. If you put up a do not disturb sign at the point when housekeeping is doing the rooms in your area, they do not return later to clean. We were out from 8 am till 1pm, put up a DND sign as baby laid down for a nap, got him up and left at 3pm (DND sign removed) and room wasn't cleaned. On second day I called the front desk who aggressively asked if the sign was up - well, yes.... for two hours all day!