Ratings based on 189 Verified Reviews

4.3 out of 5
83% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 11, 2017 on Hotels
Although I was out in the city mostly, staying at this hotel was a good, convenience for me to be. I'd definitely stay again.
Comment from Hotel Management
Jun 15, 2017
Dear Guest, Thank you for staying with us. We are delighted you have enjoyed your stay & we hope to serve you again!
4 out of 5
by Imelda

Posted Jun 2, 2017 on Hotels
Everything was good , except that they were out of toothpaste . I forgot to bring my own but i was confident that the hotel had some but they were out..
Comment from Hotel Management
Jun 6, 2017
Dear Guest, Thank you for staying with us. We hope to better serve you next time!
5 out of 5
by Vicki

Only problem

Posted May 30, 2017 on Hotels
The pull out couch is shot the mattress is awful. That was the only bad thing and we needed it
Comment from Hotel Management
Jun 6, 2017
Dear Guest, We apologize for the mattress. I thank you for your comments as it allows us to serve you better. We hope to see you again!
5 out of 5
by BRANDY

Posted Apr 24, 2017 on Hotels
Comment from Hotel Management
May 8, 2017
Thank you for the 5 stars!
5 out of 5
by A verified traveler

Posted Apr 13, 2017 on Hotels
Comment from Hotel Management
Apr 18, 2017
Thank You it is greatly appreciated.
5 out of 5
by janie

Posted Apr 7, 2017 on Hotels
The only complaint I have is the phones. It seemed that they were having problems because the phone would ring once or twice and this happened throughout the night so this was annoying
Comment from Hotel Management
Apr 13, 2017
Thank you for the feedback. We will look into the phone issue. Thank you for informing us.
4 out of 5
by A verified traveler

Posted Apr 3, 2017 on Hotels
The rate i got the room at was the only good thing, HOT TUB was not even warm plus someone put soap in it - no accountability on the swim area - terrible. NOT GOING BACK THERE!!!!!!!!!!!!!
Comment from Hotel Management
Apr 7, 2017
Thank you for your feed back, its greatly appreciated as we strive to deliver the best service possible. We have fallen short of doing so. We have given this information to our engineering team and the issue has since been fixed. We do hope for a chance to serve you better, the next time you're in Houston.
4 out of 5
by A verified traveler

Posted Apr 3, 2017 on Hotels
Comment from Hotel Management
Apr 7, 2017
Thank You for your rating.
5 out of 5
by Kelvin

Posted Mar 27, 2017 on Hotels
Comment from Hotel Management
Apr 13, 2017
Thank you for for the 5 stars!
5 out of 5
by Brittany

Posted Mar 21, 2017 on Hotels
Comment from Hotel Management
Mar 27, 2017
Thank you for the 5 stars!