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Reviews of Blue Chip Casino Hotel and Spa

3.5 out of 5
Blue Chip Casino Hotel and Spa
777 Blue Chip Drive, Michigan City, IN

Reviews

7.8

Good

Rating 10 - Excellent. 427 out of 1009 reviews" "
Rating 8 - Good. 237 out of 1009 reviews" "
Rating 6 - Okay. 171 out of 1009 reviews" "
Rating 4 - Poor. 99 out of 1009 reviews" "
Rating 2 - Terrible. 75 out of 1009 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from Chris J. on Mar 26, 2024
Hi Daniel,We're thrilled to hear you enjoyed your visit to Blue Chip Casino, and we hope to welcome you back again soon for another five-star experience.

10/10 Excellent

Katheryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Chantay on Mar 25, 2024
Hi Katheryn, thank you for the great review of Blue Chip Casino Hotel and Spa. So happy that you enjoyed your stay with us. We look forward to seeing you again soon.

6/10 Okay

Bill

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Chris J. on Mar 21, 2024
Hi Bill,Thank you for the rating. Our goal is to provide our guests with excellent experiences during every visit to Blue Chip Casino and guest feedback is very much appreciated.

10/10 Excellent

Ebony

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Chris J. on Mar 19, 2024
Hi Ebony,We're thrilled to hear you enjoyed your visit to Blue Chip Casino, and we hope to welcome you back again soon for another five-star experience.

4/10 Poor

Raja Darshini

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
pool was closed, was not informed about it, good staff, there was no daily room service, but good plac
Stayed 2 nights in Mar 2024
Response from Chris J. on Mar 18, 2024
Hi Raja,Thank you for the rating. It's always our goal to provide five-star experiences in every interaction during our guests' visits to Blue Chip Casino. If you have feedback on how we can improve, please reach out to us directly through our property website.

8/10 Good

Evelyn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
If guess stay at the hotel they should have access to the indoor parking lot. The lot was NOT full. Because I’m a Ruby status and could not use it even though I was staying for 2 nights.
Stayed 2 nights in Mar 2024
Response from Chris J. on Mar 18, 2024
Hi Evelyn,We appreciate you taking the time to share your rating. While our first floor is reserved, we have parking in our garage available to all guests on the second, third, and fourth floor. We hope to welcome you back in the future for a five-star experience.

10/10 Excellent

terrah, Maywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Chris J. on Mar 14, 2024
Hi Terrah,Thank you so much for the five-star rating! We're thrilled to hear you enjoyed your visit to Blue Chip Casino and we hope to welcome you back again soon for another amazing experience.

10/10 Excellent

Dongwook

Liked: Amenities, property conditions & facilities
Na
Stayed 2 nights in Mar 2024
Response from Par-A-Dice Management Team on Mar 14, 2024
Hi Dongwook,We're thrilled to hear you enjoyed your visit to our Blue Chip Casino, and we hope to welcome you back again soon for another five-star experience.

6/10 Okay

Maria

Traveled with group
Liked: Staff & service
The casino is nice and the steak house is excellent. The hotel room can use some attention with its cleanliness.
Stayed 2 nights in Mar 2024
Response from Chris J. on Mar 14, 2024
Hi Maria,Thank you for the rating. Our goal is to provide our guests with excellent experiences during every visit to Blue Chip Casino and guest feedback is very much appreciated.

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were in the original tower. The lighting in the bathroom area could be better.
Stayed 1 night in Mar 2024
Response from Chantay on Mar 11, 2024
Hi Patricia, thank you for taking the time to review Blue Chip Casino Hotel and Spa. We are so happy that you enjoyed your stay with us. Look forward to seeing you again soon.

10/10 Excellent

COURTNEY D.

Liked: Cleanliness, staff & service, property conditions & facilities
Love the room
Stayed 1 night in Mar 2024
Response from Chris J. on Mar 7, 2024
Hi Courtney, We're thrilled to hear you enjoyed your visit to Blue Chip Casino, and we hope to welcome you back again soon for another five-star experience.

4/10 Poor

Adron

Stayed 1 night in Mar 2024
Response from Chris J. on Mar 25, 2024
Hi Adron,We appreciate you taking the time to provide a rating for Blue Chip Casino. Please reach out to us through our official property website so that we can learn from your experience and resolve any issues you may have had with our service.

10/10 Excellent

Anita, New Prague

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We read the reviews mentioning the rooms smelling like smoke and it being not the cleanest. We are glad we take the reviews with a grain of salt. We had a smoking room. It didn't have that old smoke smell. Smelled like fabreeze. We had no complaints (besides not winning in the casino) about this hotel stay. Was quiet, beds were comfortable, fridge worked well, room was on the nicer side. We had a view of the boats which was nice. The parking is seperate from the hotel, even the covered parking but was not a far walk. We did ask about price at the hotel and were quoted $198, went on expedia and got it for $140. Thanks for saving us $50 expedia!! We'd stay again.
Stayed 1 night in Feb 2024
Response from Chris J. on Mar 7, 2024
Hi Anita,We're thrilled to hear you enjoyed your visit to Blue Chip Casino, and we hope to welcome you back again soon for another five-star experience.

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very peaceful and relaxing
Stayed 1 night in Feb 2024
Response from Chris J on Feb 28, 2024
Steven - Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice but the pool is broken every time we stay here.
Stayed 1 night in Feb 2024
Response from Chris J on Feb 27, 2024
Courtney - Thank you for your review. At this time, our pool and hot tub are closed for maintenance. We apologize for any inconvenience this may have caused.

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Chris J on Feb 27, 2024
Crystal - Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great
Stayed 1 night in Feb 2024
Response from Chris J on Feb 23, 2024
Richard - We're so glad to hear you had a great experience with our service. We hope you'll come back and stay with us again soon.

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will want to stay at the spa hotel
Stayed 1 night in Feb 2024
Response from Chris J on Feb 19, 2024
Larry - We appreciate you taking the time to provide positive feedback from your recent visit and we're already looking forward to your next trip!

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service
Pro : Loved the floor to ceiling window in room. Con: casino was very smoky even for a smoker.
Stayed 1 night in Feb 2024
Response from Chris J on Feb 19, 2024
Jill - Thank you for the rating. Our goal is to provide our guests with excellent experiences during every visit and guest feedback is very much appreciated.

4/10 Poor

Lorraine

Disliked: Property conditions & facilities
Room was just not as nice as other casinos.
Stayed 1 night in Feb 2024
Response from Chantay on Feb 21, 2024
Hi Lorraine, thank you for sharing your review of Blue Chip Casino Hotel. Sorry to hear that you didn't enjoy your stay with us. Please feel free to contact us on our property website.

2/10 Terrible

Frank

Disliked: Property conditions & facilities
Probably one of the dirtiest hotels and casinos I’ve ever been in. One and done here. I’d never go back not even for my $300 in match play
Stayed 1 night in Feb 2024
Response from Chris J on Feb 19, 2024
Frank - We're disappointed to see your experience wasn't perfect and would like to learn more so we can help. Please contact us directly through our official property website.

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Chris J on Feb 19, 2024
Whitney - Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

6/10 Okay

Michael

Stayed 1 night in Feb 2024
Response from Chris J on Feb 19, 2024
Michael - Thanks for taking the time to share your rating. We hope to welcome you back again in the future.

6/10 Okay

Michaela

Disliked: Property conditions & facilities
I liked the location of the hotel casino, its next to the dunes and a shopping outlet, which would be super fun in the summer months. We had to carry our heavy bags all the way to our room that we had struggled finding. The rooms were clean but the deluxe king room does not have a microwave. The lakeside kitchen had good food but the soda was awful. The casino wasnt very big, had alot of outdated slots, and the "bonuses" were slim to none. The bartender working at "the rocks" was very nice, helpful, and makes a great drink! Overall our stay was not bad, we had alot of fun!
Stayed 2 nights in Feb 2024
Response from Chris J on Feb 16, 2024
Thank you for your review, Michaela! We appreciate your feedback.

2/10 Terrible

Jean Marie

Went to use pool pool not open !!!! Was not listed on app that pool was not open!! Could not be refunded!
Stayed 1 night in Feb 2024
Response from Chris J on Feb 16, 2024
Jean Marie, thank you for reaching out to the social team at Blue Chip Casino. At this time, our pool and hot tub are closed for maintenance. We apologize for any inconvenience this may have caused during your stay.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Chris J. on Feb 13, 2024
Hi Christina, Thank you so much for the five-star rating! We're thrilled to hear you enjoyed your visit to Blue Chip Casino and we hope to welcome you back again soon for another amazing experience.

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little too smoky but fun overall
Stayed 1 night in Feb 2024
Response from Chris J. on Feb 12, 2024
Hi Joel,Thank you for taking the time to review Blue Chip Casino! We hope to welcome you back for another great experience in the future.

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Chris J. on Feb 13, 2024
Hi Tim,Thank you for taking the time to review Blue Chip Casino! We look forward to welcoming you back for another great experience very soon.

6/10 Okay

Kim C.

Traveled with group
Disliked: Staff & service, property conditions & facilities
Would not recommend this property. Smoky, machines aren’t cleaned off, uninterested staff. Rooms are just ok.
Stayed 1 night in Feb 2024
Response from Chris J. on Feb 12, 2024
Hi Kim,Guest satisfaction is a top priority at Blue Chip Casino and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

10/10 Excellent

Michelle

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Chris J. on Feb 12, 2024
Hi Michelle,Thank you so much for the five-star rating! We're thrilled to hear you enjoyed your visit to Blue Chip Casino and we hope to welcome you back again soon for another amazing experience.

2/10 Terrible

Casey

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Check in sucked nobody to help you at the self check In kiosks
Stayed 1 night in Feb 2024
Response from Chris J. on Feb 8, 2024
Hi Casey,We strive to provide a five-star experience to our guests on every visit to Blue Chip Casino and we're disappointed that we did not achieve that for you. Please get in touch with us directly through our official property website so we can help.

10/10 Excellent

Pedro

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Chris J. on Feb 6, 2024
Hi Pedro,Thank you so much for the five-star rating! We're thrilled to hear you enjoyed your visit to Blue Chip Casino and we hope to welcome you back again soon for another amazing experience.

4/10 Poor

kimberly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was cloaed for maintenance, thwt was rhe biggest reason we went there bwcuase it was an awesome pool and hot tub the last time we were there. It was not listed on their website, otherwise if it had been, i would not have stayed there. We went there specifically for this. We do not gamble, so no casino for us, it was all about the pool and hot tub. The restaurant sports bar did not have a working blender for a frozen drink. The breakfast restaurant had bad and cold coffee, the shower door hinge area leaked during my shower. The security guard just standing at the front door watched me struggle trying to get thru the doors with my hands full, just watched and smirked. The front desk check in clerk was snotty and unpleasant. Second and LAST time i will ever stay here.
Stayed 1 night in Feb 2024
Response from Chris J. on Feb 5, 2024
Hi Kimberly,We strive to provide a five-star experience to our guests on every visit to Blue Chip Casino and we're disappointed that we did not achieve that for you. Please get in touch with us directly through our official property website so we can help.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Feb 2024
Response from Chris J. on Feb 5, 2024
Hi John,We're thrilled to hear you enjoyed your visit to Blue Chip Casino, and we hope to welcome you back again soon for another five-star experience.

10/10 Excellent

Larry

Liked: Property conditions & facilities
Nice place
Stayed 1 night in Feb 2024
Response from Chris J. on Feb 5, 2024
Hi Larry,Thank you so much for the five-star rating! We're thrilled to hear you enjoyed your visit to Blue Chip Casino and we hope to welcome you back again soon for another amazing experience.

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Chris J. on Feb 5, 2024
Hi Nicole,We appreciate you taking the time to share your rating for Blue Chip Casino, and we hope to welcome you back in the future for a five-star experience.

10/10 Excellent

Mark

Stayed 1 night in Jan 2024
Response from Chris J. on Mar 20, 2024
Hi Mark,We're thrilled to hear you enjoyed your visit to Blue Chip Casino, and we hope to welcome you back again soon for another five-star experience.

6/10 Okay

Magen

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a great time at the casino, and dinner was great at William B's. Our room was a nice size, the shower was great, but the furniture was beat up, torn, and worn out looking. Wish there were more food options, especially breakfast
Stayed 1 night in Jan 2024
Response from Chris J. on Jan 29, 2024
Hi Magen,We appreciate you taking the time to share your rating for Blue Chip Casino, and we hope to welcome you back in the future for a five-star experience.

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean friendly
Stayed 1 night in Jan 2024
Response from Chantay on Jan 29, 2024
Hi Angela, thank you for the 5 star review of Blue Chip Casino Hotel and Spa. We appreciate your feedback.

10/10 Excellent

Berneta

Stayed 1 night in Jan 2024
Response from Chris J. on Mar 20, 2024
Hi Berneta,Thank you so much for the five-star rating! We're thrilled to hear you enjoyed your visit to Blue Chip Casino and we hope to welcome you back again soon for another amazing experience.

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Chris J. on Jan 24, 2024
Hi Joe,Thank you so much for the five-star rating! We're thrilled to hear you enjoyed your visit to Blue Chip Casino and we hope to welcome you back again soon for another amazing experience.

8/10 Good

Jocelyn

Liked: Staff & service, property conditions & facilities
The property was clean and enjoyable. The room did have an odor.
Stayed 1 night in Dec 2023
Response from Chris J. on Jan 23, 2024
Hi Jocelyn,Thanks for taking the time to share your rating for Blue Chip Casino. We hope to welcome you back again in the future.

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Chris J. on Jan 23, 2024
Hi James,Guest satisfaction is a top priority at Blue Chip Casino and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

6/10 Okay

CHANTELL

It was snowing so the dealers did not come to work. Very disappointed because I couldn’t gamble.
Stayed 1 night in Jan 2024
Response from Chris J. on Jan 23, 2024
Hi Chantell,We appreciate you taking the time to provide a rating for Blue Chip Casino. Please reach out to us through our official property website so that we can learn from your experience and resolve any issues you may have had with our service.

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jan 2024
Response from Blue Chip Casino Hotel and Spa on Jan 17, 2024
Thank you for the FIVE star rating, Jerome! We are glad you enjoyed your visit.

10/10 Excellent

Angelyn

Stayed 1 night in Jan 2024
Response from Blue Chip Casino Hotel and Spa on Jan 16, 2024
Thank you for visiting us, Angelyn! We’d love to have you visit again.

10/10 Excellent

Jayme

Stayed 1 night in Jan 2024
Response from Chris J. on Feb 5, 2024
Hi Jayme,We're thrilled to hear you enjoyed your visit to Blue Chip Casino, and we hope to welcome you back again soon for another five-star experience.

10/10 Excellent

LISA, River Grove

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT
Stayed 2 nights in Oct 2023
Response from Kristen on Jan 14, 2024
Hi Lisa, we appreciate you taking the time to share your rating for Blue Chip Casino. We are looking forward to seeing you again soon!

10/10 Excellent

Miko

Business traveler
Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Chris J. on Jan 11, 2024
Hi Miko,We're thrilled to hear you enjoyed your visit to Blue Chip Casino, and we hope to welcome you back again soon for another five-star experience.

4/10 Poor

Jacquelene

Disliked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Chris J. on Jan 10, 2024
Hi Jacquelene,We appreciate you taking the time to provide a rating for Blue Chip Casino. Please reach out to us through our official property website so that we can learn from your experience and resolve any issues you may have had with our service.