Dear John, Thank you for sharing your review. We are delighted you found your room clean, comfortable, and spacious. Fresh accommodations are the cornerstone of a great stay, and we are thrilled that we could provide this for you. Your remarks for our friendly team are always shared with joy. Thank you for choosing Extended Stay America for your stay, and we look forward to welcoming you back soon.Sincerely,Hotel Management

Dear John, Thank you for your review. It is pleasant to know we met your expectations for a good hotel experience and that you enjoyed your stay at the given price. Please revisit us, and enjoy your next trip.Sincerely,Hotel Management

Dear Esther, Thank you for staying at Extended Stay America and for your generous feedback. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We value your business and hope to have the privilege of hosting you again.Sincerely,Hotel Management

Dear Keith, Thank you for sharing your experience. Please accept our apologies if we did not provide you with a clean and comfortable room. We aim to exceed our guests' expectations; therefore, we are disappointed that this was not your experience. We will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. If you have any further questions or concerns, please do not hesitate to reach out to us directly at the hotel. We appreciate your patience and understanding, and we hope this unfortunate situation will not prevent you from staying with us again.Sincerely,Hotel Management

Dear Shakina, Thank you for your fantastic review of Extended Stay America. We were happy to read how much you liked our hotel, including our spacious rooms. Your comfort is our number one priority, so it is nice to know we exceeded your expectations. Thank you again for your feedback and for sharing your experience with future guests. We hope you will be back to see us again soon.Sincerely,Hotel Management

Dear Lamayne, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We are sorry that the room type you requested was not available, and we regret any frustration and inconvenience this caused. We do everything possible to honor requests; however, depending on our occupancy, it is not always possible. We are very grateful for your patience, and we hope to have a future opportunity to show you the enhanced stay we are committed to providing every guest.Sincerely,Hotel Management

Dear Tina, Thank you for reviewing our hotel. It is nice you had a pleasant stay. We appreciate you pointing out specific items you loved and areas where we can improve. However, we are sorry for the issues you encountered. We are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our front desk is always to help you. Considering our positive highlights, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management

Dear Oliver, Thank you for choosing us and sharing your remarks. Our team strives to ensure each guest has a pleasant stay, so we are happy you had one. Also, we are delighted to know you found your room clean and comfortable. However, we are disappointed to learn your remarks about our breakfast choices not meeting your taste. We will discuss with the team for improvement. Once again, we hope you will give us another chance to show you the outstanding service we provide.Sincerely,Hotel Management

Dear Henry, Thank you for taking the time to provide us with your feedback. We are delighted to hear that you found our facilities to be clean and well-maintained. However, please accept our apologies for the inconvenience caused by the noise disturbances you experienced. We take such matters seriously and always want to provide our guests with the quiet, relaxing environment they deserve. Please know that our front desk is available around the clock for future visits to help make you as comfortable as possible and address these concerns. We are grateful for your feedback and hope you will return for the flawless stay you deserve.Sincerely,Hotel Management

Dear Melissa, Thank you for selecting us. We regret we did not meet all your expectations and hope you will accept our apologies for the inconvenience you encountered. We have taken note of your observations regarding the need to update, and we are currently having the same conversation with our Brand leaders. In the meantime, our housekeeping and engineering staff are committed to keeping our facilities clean and up-to-date throughout our hotel. Our team is looking at the faulty area and will fix it. Our priority is to serve our guests with excellent service; anything lacking in this is taken very seriously. Considering our wonderful front desk team, please allow us another chance to host your visit and provide a memorable trip. Sincerely,Hotel Management

Dear Emily, We appreciate you staying with us during your trip. Our top priority is to provide a clean and fresh environment for all our guests, and we regret that we fell short of meeting your expectations. We are also sorry you were disappointed with our breakfast. Your comment is valuable to us, and we will address this with our team to ensure that we offer a more satisfying experience for all our guests. We value your business and hope to have the opportunity to make things right and provide you with a more positive experience in the future. Thank you.Sincerely,Hotel Management

Dear Jenifer, Thank you for staying with Extended Stay America. We appreciate your feedback and apologize if the room did not match your expectations. Apart from this instance, we hope the rest of your stay was pleasant. Thank you again for taking the time to tell us about your experience, and we look forward to welcoming you back.Sincerely,Hotel Management

Dear John, We appreciate your feedback and apologize for any inconvenience you experienced. Ensuring our guests have a comfortable stay is a priority, and we regret that the bed and noise level fell short of your expectations. We value your input and will use it to improve. If your travels bring you back to the area, we'd be grateful for the opportunity to provide a better experience.Sincerely,Hotel Management

Dear Sara M., Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are particularly glad your room provided all the comforts you expected and that you enjoyed all of our in-room amenities. Our top priority is your comfort, so it is nice to know we exceeded your expectations. Thank you for choosing Extended Stay America. We would love to host you again the next time you are here.Sincerely,Hotel Management

Dear Margaret, Thank you for being our guest and for taking the time to share your feedback regarding your recent stay. We apologize if the breakfast offerings did not meet your expectations and if the absence of hot food and the requirement for additional payment for wireless internet were inconvenient. Your comments are important to us, and we will use them to evaluate and improve our services. We hope you'll consider giving us another chance in the future, and we will do our best to provide you with a more positive experience.Sincerely,Hotel Management

Dear Ron, Thank you for being our guest at Extended Stay America. It is nice to know you enjoyed your time here with the staff and appreciated our pet-friendly facility. However, we are sorry for the inconvenience caused, and we will discuss with the team for improvement. Please consider giving us another chance on your next visit so we can provide you with a much-improved stay.Sincerely,Hotel Management

Dear Allison, Thank you for choosing our brand, Extended Stay America. It is nice you had a good time here and were pleased with our services and staff. Thank you for your business, and we look forward to your next stay with us. Sincerely,Hotel Management

Dear Kim, Thank you for sharing your experience. We are grateful for your acknowledgment of the attentive and friendly service you received. We focus on providing our guests an exceptional experience, so we appreciate your comments. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back soon. Sincerely,Hotel Management

Dear David, It is wonderful to hear how much you enjoyed your stay at Extended Stay America. We're particularly pleased that you found our rooms to be a relaxing retreat. We have noted your feedback and appreciate the constructive comment, as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope to welcome you back soon!Sincerely,Hotel Management

Dear Vickie Dierre, We are delighted you had an excellent stay at Extended Stay America. Thank you for the fantastic review. We especially appreciate your generous compliments about our location. However, we are sorry for your concerns with the carpet. Please allow us to correct it on your next trip. Please return soon. Sincerely,Hotel Management

Dear Rachel, Thank you for sharing your reviews about your visit to our hotel. We are sorry for not meeting your cleanliness expectations. It's a top priority and won't happen again. Our housekeeping is already at work to revisit the areas and correct them. We value your feedback and hope you and your wife will allow us to host you again to provide you with the hospitality you deserve. Sincerely,Hotel Management

Dear Matthew, Thank you for sharing your review. We genuinely care about delivering excellent service and ensuring the comfort of all of our guests, so we are sorry for not meeting these expectations. We want to assure you that we take the safety and security of our guests very seriously, and we have measures in place to ensure that our property is safe and secure. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay.Sincerely,Hotel Management

Dear David, Thank you for choosing Extended Stay America and sharing your review. We take pride in providing our guests with a comfortable and pleasing atmosphere; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management

Dear Joni, Thank you for your review; it's nice you had a pleasant stay with us. However, we are sorry the breakfast options were not to your liking. We will note your feedback as we always want to know how to improve our guest experience. Please choose us again and allow us to make a much better impression on a future stay.Sincerely,Hotel Management