Ratings based on 34 Verified Reviews

3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to University. Reasonable rates.

Posted Feb 5, 2017
It is close to the road so there was some noise until it got later.
3 out of 5
by A verified traveler

Under renovation

Posted Nov 13, 2016
Mattresses were poor; too soft. We were not told the hotel was undergoing exterior and some interior renovation.
Comment from Hotel Management
Nov 16, 2016 by Dawn W. Assistant General Manager , Hotel Management
Thank you for taking the time to submit a review. We hope that you will accept our apologies. Our efforts to inform our guests by listing the renovation on our website and reservation line have failed you during your booking experience. We look forward to the updates and changes including our mattresses that this renovation will bring. We hope to have the opportunity to better your experience with us during your next visit to Valparaiso.
3 out of 5
by A verified traveler from Round Lake, Il

Under construction!

Posted Aug 29, 2016
Upon checking in we discovered pool and part of hotel were under construction. Pool was closed. Our room was quite noisy as it was next to ice machine and you could hear it filling all night long. It was nice to have ice water available in lobby. Overall I would wait to book here until construction is done.
Comment from Hotel Management
Nov 16, 2016 by Dawn W. Assistant General Manager , Hotel Management
Thank you for taking the time to submit a review! We apologize for the inconvenience of the pool being closed during renovations. We are pleased to hear you enjoyed the ice water located in our lobby. The end of the renovation is just around the corner we look forward to the exciting updates that are coming and hope to see you again.
1 out of 5
by A verified traveler from Midland, MI

Terrible hotel and I am disappointed

Posted Aug 10, 2016
Pros: Nothing
Cons: The cleanliness
The shower curtain was covered in mold, the window frame was moldy and had obvious water damage. The curtains were stained and torn. The microwave was dirty and smelled. The bathroom had old dry blood on the wallpaper. And the worse part is I have not received an apology or even a % of my $140.00 refunded. I have pictures to prove all but the molded showere curtain, management took it before I thought to get a picture.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 3, 2016
Breakfast had lots of options- including healthy Clean room Loved hot tub, daughter loved the pool Good location which Albanese Candy store close by
Comment from Hotel Management
Jun 5, 2016 by Dawn , Hotel Management
Thank you for taking the time to write a review! We are pleased you and your daughter enjoyed your stay and were able to enjoy our pool and hot tub. We hope to see you again whenever your travel needs bring you back to Valparaiso!
4 out of 5
Recommended
for Everyone
by A verified traveler from U

Good hotel, yummy breakfast

Posted Mar 22, 2016
Turning in to this hotel is a challenge, but once you navigate there, it's very nice. Friendly staff, clean & comfortable accommodations, plenty of dining options nearby. The included breakfast was very good, too.
Comment from Hotel Management
Mar 23, 2016 by Dawn W. Assistant General Manager , Hotel Management
Thank you for taking the time to share your experience with us. Your comments will be shared with the team.
3 out of 5
Recommended
for Everyone
by A verified traveler

night light?

Posted Mar 22, 2016
The curtain didn't close all the way so the light from the parking lot filled the room.
Comment from Hotel Management
Apr 21, 2016 by Dawn W. Assistant General Manager , Hotel Management
Please accept our apologies for the curtain in your room. We do understand how frustrating it can be to have light coming into a dark room. We are excited to share that we will be experiencing a renovation this year that will include all new window treatments! We look forward to seeing you again whenever your travel needs bring you back to Valparaiso!
4 out of 5
Recommended
for Everyone
by A verified traveler from W

The staff was awesome and accommodating

Posted Mar 7, 2016
It was a bit small for my taste but met all of my needs which is pretty basic but all around great service and free breakfast can't beat that
Comment from Hotel Management
Mar 15, 2016 by Dawn W. Assistant General Manager , Hotel Management
Thank you for taking the time to submit a review. We appreciate your feedback. Safe Travels,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 5, 2016
Pros: Close to where we needed to be
We had a great stay. The room my husband booked was a King instead of 2 beds. The lady at the front fixed it without any issues.
Comment from Hotel Management
Mar 6, 2016 by Dawn W. Assistant General Manager , Hotel Management
I am pleased to hear this was easily taken care of. Thank you for the feedback and we hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Posted Feb 18, 2016
Great staff, clean rooms and very comfortable place to stay.has fresh waffles for breakfast, and good sized pool.
Comment from Hotel Management
Feb 18, 2016 by Dawn W. Assistant General Manager , Hotel Management
Ryan, Thank you! We are pleased you enjoyed your stay with us, we hope to see you again whenever your travel needs bring you back to Valparaiso!