Down the drain
Posted Jul 2, 2016 on Hotels
We have stayed here many times over the past 10 years and it has always been fine. Not this time. As soon as we walked in, the kids noticed the popcorn machine was gone. Walking to our room, we could see that the carpet looked like it had not been vacuumed in a week, especially around all the room doors. Broken pieces of plastic were all down the hallway. The floor in the room could have been cleaner too. I tried to turn the TV on only to find the remote didn't work but they did bring me a replacement within a few minutes because there were no new batteries. The fan on the AC unit would only work on low but was comfortable enough by the time our dinner had arrived. Apparently Kleenex is no longer available as there was none in the room. The empty holder was still there however. When I went to get ice, I found that they have switched to a much smaller ice bucket liner that is too small. Had to go back to the room and get my daughter to push the dispenser button while I used both hands to hold the tiny bag up/open. The worst part had to be when I was showering the next morning and I noticed all the black mold around the bathroom ceiling.
Little things mean a lot and I will not be returning to this hotel again. There are too many other options in the area.