Ratings based on 114 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from Midland, MI

Terrible hotel and I am disappointed

Posted Aug 10, 2016
Pros: Nothing
Cons: The cleanliness
The shower curtain was covered in mold, the window frame was moldy and had obvious water damage. The curtains were stained and torn. The microwave was dirty and smelled. The bathroom had old dry blood on the wallpaper. And the worse part is I have not received an apology or even a % of my $140.00 refunded. I have pictures to prove all but the molded showere curtain, management took it before I thought to get a picture.
4 out of 5
by A verified traveler

Posted Jun 3, 2016
Breakfast had lots of options- including healthy Clean room Loved hot tub, daughter loved the pool Good location which Albanese Candy store close by
Comment from Hotel Management
Jun 5, 2016 by Dawn , Hotel Management
Thank you for taking the time to write a review! We are pleased you and your daughter enjoyed your stay and were able to enjoy our pool and hot tub. We hope to see you again whenever your travel needs bring you back to Valparaiso!
4 out of 5
by A verified traveler

Review

Posted May 30, 2016 on Hotels
Our stay was great!! The room was spacious, clean, and comfortable. The only thing that could of been better was the shower water, my boyfriend said there was yellow water coming out at first and when the clear water came through it smelled like bleach.
Comment from Hotel Management
by Dawn, Hotel Management
Thank you for taking the time to write a review! We are pleased you enjoyed your stay with us. Please accept our apologies for the issue with the shower, your comments will be shared with the appropriate team members to ensure this is an isolated issue that is corrected moving forward. We hope you choose to stay with us again whenever your travel needs bring you back to Valparaiso!
4 out of 5
by Paul

Good place to stay

Posted Apr 26, 2016 on Hotels
Very nice stay, very good and friendly service.
Comment from Hotel Management
by Dawn, Hotel Management
We are pleased you had a nice stay with us and enjoyed our friendly staff. We hope you choose to stay with us again whenever your travel needs bring you back to Valparaiso!
3 out of 5
by Jessica from Michigan

Ok

Posted Apr 15, 2016 on Hotels
Room was ok. Found a pair of socks left by the previous tenant. Pool room was not as clean as it should have been.
Comment from Hotel Management
Jun 25, 2016 by Dawn, Hotel Management
Jessica, thank you for bringing this to our attention. Your review will be shared with our housekeeping team to ensure this is an isolated issue and is addressed moving forward. We appreciate your feedback and look forward to bettering your experience with us whenever your travel needs bring you back to Valparaiso.
4 out of 5
by Rachel from Indiana

Posted Mar 23, 2016 on Hotels
Great place! Great pool and hot tub! Staff was very helpful and kind. Breakfast was a little cramped but heard remodeling was in the works! Great place will be back!
Comment from Hotel Management
Jun 4, 2016 by Dawn, Hotel Management
Rachel, Thank you for taking the time to leave your feedback. We look forward to seeing you again whenever your travel needs bring you back to Valparaiso.
4 out of 5
by A verified traveler from U

Good hotel, yummy breakfast

Posted Mar 22, 2016
Turning in to this hotel is a challenge, but once you navigate there, it's very nice. Friendly staff, clean & comfortable accommodations, plenty of dining options nearby. The included breakfast was very good, too.
Comment from Hotel Management
Mar 23, 2016 by Dawn W. Assistant General Manager , Hotel Management
Thank you for taking the time to share your experience with us. Your comments will be shared with the team.
3 out of 5
by A verified traveler

night light?

Posted Mar 22, 2016
The curtain didn't close all the way so the light from the parking lot filled the room.
Comment from Hotel Management
Apr 21, 2016 by Dawn W. Assistant General Manager , Hotel Management
Please accept our apologies for the curtain in your room. We do understand how frustrating it can be to have light coming into a dark room. We are excited to share that we will be experiencing a renovation this year that will include all new window treatments! We look forward to seeing you again whenever your travel needs bring you back to Valparaiso!
3 out of 5
by A verified traveler

Posted Mar 14, 2016 on Hotels
Comment from Hotel Management
May 28, 2016 by Dawn, Hotel Management
Thank you, we hope to see you again soon!
4 out of 5
by A verified traveler from W

The staff was awesome and accommodating

Posted Mar 7, 2016
It was a bit small for my taste but met all of my needs which is pretty basic but all around great service and free breakfast can't beat that
Comment from Hotel Management
Mar 15, 2016 by Dawn W. Assistant General Manager , Hotel Management
Thank you for taking the time to submit a review. We appreciate your feedback. Safe Travels,