Ratings based on 242 Verified Reviews

3.7 out of 5
69% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by Jeffery A

Low Expectations

Posted Feb 12, 2017 on Hotels
After a gross experience previously (see earlier review), I wasn't expecting much. However, had this been my first stay, it would have a better rating from me. Clean room, all promised amenities. After my previous experience I checked the bed right away. Clean bedding-whew! TV remote worked better than previous. My only issue with the room is that the red message light was blinking on both phones. When I called down to the desk to see if there was some message for me, the clerk told me there was nothing for me and they weren't sure how to get the lights to stop blinking. Suggestion to Quality Inn management: let guests know if there is anything peculiar about their room when they check in - maybe you could have something automatically pop up on the front desk's computer when a guest checks into a room with a known but unresolved issue. Breakfast fare is basic with waffle iron and two chafing dishes. No yogurt or peanut butter. :( Juice was still watery, but not as bad as my previous stay. Don't know if the printer issue has been resolved in the "business center." Pool area still closed, but I did see progress being made. Ice machine on 2nd floor still broken. No progress. I am trying a competitor's hotel next week, with comparable price.
2 out of 5
by Jeffery A

Low Quality Inn

Posted Feb 10, 2017 on Hotels
I noticed a kind of musty smell in much of the hotel, especially the first room I was given. Panel in closet covering heater/ac unit was loose, exposing a lot of lint and such. A beetle with a shield shaped body landed on my shirt shortly after I entered the room. The final straw for this room was when I pulled back the bed covering and saw hair, lint, and other such materials on the sheets. I was promptly given a comparable room when I called the front desk, and it was much better. I did see two more of those beetles later on when I was trying to print some training materials in the business center area; one of the bugs was dead on the desk and the other was alive on the wall. As far as the business center goes, access to Internet was good, but computer and printer were not communicating correctly, so I could not print anything! Front desk staff did print something for me from his computer, but it was a difficult process, and very time consuming. Other Concerns Pool was not open to guests with work being done on it, but no notice or explanation given to me when I checked in. Ice machine on my floor was broken. Juices at breakfast were watered down and unpleasant to drink. TV remote buttons had to be pushed really hard, requiring two hands to get it to change channels, and I had to enter specific channel numbers as the up/down selector did not work at all. The tissue box in my bathroom was empty.
4 out of 5
by Dennis

Will return again

Posted Jan 6, 2017 on Hotels
Enjoy the stay and will return again
3 out of 5
by A verified traveler from chicago

Mold in the bathroom

Posted Dec 24, 2016
Nice stay but clean the mold up. Very frustrating to see that.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 24, 2016
Stay 4 times a year. Nice rooms. Breakfast is usually cold though.
4 out of 5
by A verified traveler

Decent hotel in an interesting town

Posted Dec 16, 2016 on Hotels
Decent hotel with good service. Town of Valpo has a lot of fun activity if you check it out. Pool door was messed up, but presumably will be fixed soon. It was quite cold when we were there, so there was the inconvenience of having to go outside in order to get into the pool area.
4 out of 5
by A verified traveler

Convenient to business & dining

Posted Dec 13, 2016 on Hotels
This location was great for our business - we were within 3 miles. Dining choices were close also. Staff was friendly - we will be back in the spring.
2 out of 5
by A verified traveler from US

Posted Nov 30, 2016
The room I was in needs to have some deep cleaning done! The bathtub had mold & dirt in the corners of the tile and behind the TV stand/dresser was dust balls and old tissues. I could NOT get the room warm, (I went to bed with my clothes on)
4 out of 5
by A verified traveler

Posted Nov 22, 2016 on Hotels
Staff was very courteous and pleasant to deal with. Breakfast was of great variety and staff was friendly and courteous. My room had no TV remote so I had to use the T V manually. I enjoyed having a refrigerator and microwave in the room.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice stay

Posted Nov 15, 2016
Location: 2 blocks from the university and a nice place if you want an outdoor run.
Would recommend this hotel. Room was clean and in good order. Hot breakfast, biscuits and gravey, corned beef hash and scrambled eggs, waffle maker...No complaints