Ratings based on 303 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
DisappointedPosted May 19, 2017
Cons: The condition of the room
Location: Location was good for us and for what we were there to do.
First room assigned we could not gain entry. Door lock did not work. Upgraded(????)to Jacuzzi suite. Faucet on Jacuzzi was loose. Took over 1 hour to fill Jacuzzi because of poor water pressure. Trim around Jacuzzi was broken with sharp wooden shards. Hairdryer did not work. Light bulb missing out of bedside lamp for 2 days. No channel guide for TV in room. When I went to the desk to ask, they told me it should be in the binder. I informed them there was not binder in the room. Next day still no binder. Bed was hard and uncomfortable. Staff was very pleasant,
for Everyoneby A verified traveler from IN
Clean hotel, great customer servicePosted May 10, 2017
Great hotel for the price. Wonderful customer service who is always friendly. Some even know guests by name upon entering. Good breakfast choices. Clean room and comfortable bed. Definitely would recommend and will be staying again.
by A verified traveler from Great Lakes
Inexpensive HotelPosted Apr 27, 2017
No elevator. Halls and carpet dirty and in need of repair. The 2nd floor hallway feels like underlayment needs replacement. On the positive side, the breakfast was average and the air conditioner worked. Bed comfort was okay.
for Everyoneby A verified traveler from Indiana
Posted Apr 4, 2017
My children really enjoyed the indoor pool, the staff was friendly and the rooms were clean. We did have an issue with the bathroom toilet but staff responded promptly and the issue was resolved.
for Everyoneby A verified traveler
ShoppingPosted Apr 2, 2017
Price was right and location also for our needs . We have stayed in area before and this is a good location to get where we want to go. Bass pro and the outlet malls.. good clean easy location
for Everyoneby A verified traveler from Fruitport,Mi
Nice hotel for the wkndPosted Mar 30, 2017
Hotel room was nice, staff was very professional. Only disappointment was the fact the the pool was closed for construction 😡 And that was not notated anywhere on line.
Good value for the pricePosted Feb 21, 2017 on Hotels
It was good value for the price. But, walls are very thin so noise may be an issue for some. Also the refridgerator and hair dryer did not work.since they were not essential for me during this stay, I did not complain to the management. Service overall was fine.
5 star at a great pricePosted Feb 15, 2017 on Hotels
The check in was quick and easy, the room was nice and clean, the bed was more comfortable than my own bed at home and even though the hotel was packed, it was quiet all night, we slept great.
Comfortable and CozyPosted Feb 1, 2017 on Hotels
I was very impressed with Quality Inn. The staff was very pleasant, the room was clean and comfortable, and the breakfast was decent. Not your 5 star hotel but I would absolutely stay here again and also refer my friends to this hotel!
by A verified traveler
Clean, comfortable, and quietPosted Jan 30, 2017 on Hotels
Clean and comfortable room. My stay was very quiet, which was good as I'm a light sleeper. Very accessible to the highway and easy to get around town for my needs. Overall a really good value for the price.