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We always stay at a holiday inn because we know that they are always clean and really nice hotels from the outside to the rooms. This was so bad and so very gross. It was more on par with a budget hotel like a motel 6. There was mold in the shower. The right side of the bed outlets didn't work. The blankets smelled. The bed was so uncomfortable. There were mysterious stains on the couch and the chair. One of the walls had a terrible patch job. After checking in and seeing this we went to get the rest of our bags and the front desk asked how our room was and we told him that it was horrible and he said yeah we are renovating and brushed it off. No were on the website did it say they were renovating. We paid 360 for what what equated to a motel 6. Please please stay away.
Almost always stay here when im in OKC. A very nice property thats has a friendly staff and clean inviting rooms
Andy
Stayed 1 night in Nov 2023
4/10 Poor
Gloria
Traveled with partner
Nov 9, 2023
The stay was great honestly. I had booked my room through expedia and somehow the Holiday Inn still managed to overcharge me even though I already have a non refundable stay. I am now being overcharged for $320.77 on top of the charge through Expedia.
Gloria
Stayed 2 nights in Nov 2023
8/10 Good
Stacy
Nov 7, 2023
Stacy
Stayed 1 night in Nov 2023
10/10 Excellent
Andy
Oct 18, 2023
My go to hotel when I’m in Oklahoma City. Friendly staff, clean rooms and comfortable sleeping
The air conditioner in our first room didn’t work we got moved to another room but not until we came back from our plans that evening and it was late. The second room smelled musty like mildew the air conditioner was leaking and the floor was wet they were unable to move us so we just dealt with it. It was horrible
Besides I had to try 3 rooms before I got one where everything worked but the phones? Because the phone didn’t work. No coffee in the room.
Literally the WORST hotel experience ever.
Impressive lobby, extremely friendly and welcoming front staff. Pool area was clean, as was our room. Great location but also quiet. Only downside is breakfast wasn’t included with our stay. Still, great value for the money. I’d stay here again.
Great service.
Navarro (?) at check in was exceptionally helpful and courteous.
He was also there at check out around 14 hours later and was still pleasant.
At check in the lady hassled us about the breakfast vouchers. The wall paper was coming off. The ceiling had water damage. Our dresser was broken. Our closet had massive holes and the knobs broken. The carpet was missing a section. Our bedding had ink stains. The curtain track was broken. The remote didn’t work. Seriously the room was a dump!!!
This hotel needs a deep cleaning. Our bed was half made and there was a open bar of soap left in the shower. The trash by the elevators was all over the floor.
There were no towels or face towels in room. I had to go get them myself at front desk. No ice machine on our floor, had to go to top floor for ice. The breakfast was none existent. The mattress was worn out, could feel the metal inner
springs. No other rooms available there or at other hotels in the area.
Overall the stay was good but during the night somebody tried to get in our room twice contacted the front desk in the morning and they had no clue why the house and we would be able to open. Our door was unsettling for my wife and her friend probably won’t stay at a holiday up there again in OKC.