Exterior

Reviews of Holiday Inn Oklahoma City North Quail Spgs, an IHG Hotel

3 out of 5
Holiday Inn Oklahoma City North Quail Spgs, an IHG Hotel
13800 Quail Springs Pkwy, Oklahoma City, OK

Reviews

7.8

Good

Rating 10 - Excellent. 299 out of 734 reviews" "
Rating 8 - Good. 220 out of 734 reviews" "
Rating 6 - Okay. 99 out of 734 reviews" "
Rating 4 - Poor. 62 out of 734 reviews" "
Rating 2 - Terrible. 54 out of 734 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Petra

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and welcoming, I had breakfast and the lady working in there was a nice treat!
Stayed 1 night in Mar 2024

10/10 Excellent

Danna

Liked: Cleanliness, staff & service, property conditions & facilities
loved it
Stayed 2 nights in Mar 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for just one night!
Stayed 1 night in Jan 2024

10/10 Excellent

Yella

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 1 night in Dec 2023

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and comfortable bed
Stayed 1 night in Dec 2023

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location. Room was nice and cozy. Sparkling clean.

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at a holiday inn because we know that they are always clean and really nice hotels from the outside to the rooms. This was so bad and so very gross. It was more on par with a budget hotel like a motel 6. There was mold in the shower. The right side of the bed outlets didn't work. The blankets smelled. The bed was so uncomfortable. There were mysterious stains on the couch and the chair. One of the walls had a terrible patch job. After checking in and seeing this we went to get the rest of our bags and the front desk asked how our room was and we told him that it was horrible and he said yeah we are renovating and brushed it off. No were on the website did it say they were renovating. We paid 360 for what what equated to a motel 6. Please please stay away.
Stayed 2 nights in Nov 2023

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost always stay here when im in OKC. A very nice property thats has a friendly staff and clean inviting rooms
Stayed 1 night in Nov 2023

4/10 Poor

Gloria

Traveled with partner
The stay was great honestly. I had booked my room through expedia and somehow the Holiday Inn still managed to overcharge me even though I already have a non refundable stay. I am now being overcharged for $320.77 on top of the charge through Expedia.
Stayed 2 nights in Nov 2023

8/10 Good

Stacy

Stayed 1 night in Nov 2023

10/10 Excellent

Andy

My go to hotel when I’m in Oklahoma City. Friendly staff, clean rooms and comfortable sleeping
Stayed 2 nights in Oct 2023

10/10 Excellent

John, HIGGINSVILLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Sep 2023

6/10 Okay

Heather

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Steve

Traveled with partner
Liked: Amenities
All the staff were very personable and helpful.
Stayed 1 night in Aug 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They couldn’t find my reservation.
Stayed 1 night in Aug 2023

8/10 Good

Sherman

Stayed 1 night in Aug 2023

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were good, however the tv was not working
Stayed 1 night in Aug 2023

2/10 Terrible

Landon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Will not stay here again
The air conditioner in our first room didn’t work we got moved to another room but not until we came back from our plans that evening and it was late. The second room smelled musty like mildew the air conditioner was leaking and the floor was wet they were unable to move us so we just dealt with it. It was horrible
Stayed 1 night in Aug 2023

10/10 Excellent

Clarissa

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Ulises

Stayed 2 nights in Jun 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very attentive and helpful.
Stayed 1 night in May 2023

6/10 Okay

Kathleen

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
This place sucks.
Besides I had to try 3 rooms before I got one where everything worked but the phones? Because the phone didn’t work. No coffee in the room. Literally the WORST hotel experience ever.
Stayed 1 night in May 2023

10/10 Excellent

Andrea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

CANDICE SUAREZ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
Great hotel, great service and stay! Alvaro at the front desk was amazing
Stayed 1 night in Apr 2023

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and friendly
Stayed 1 night in Apr 2023

10/10 Excellent

Hannah

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Impressive lobby, extremely friendly and welcoming front staff. Pool area was clean, as was our room. Great location but also quiet. Only downside is breakfast wasn’t included with our stay. Still, great value for the money. I’d stay here again.
Stayed 1 night in Apr 2023

10/10 Excellent

Ophelia

Stayed 1 night in Apr 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
My room smelled like sewer gas and staff was able to easily switch me to a different room.
Stayed 3 nights in Mar 2023

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the second time we have stayed here. They are always very nice and friendly when we check in!! And the area is very nice and quiet.
Stayed 1 night in Mar 2023

8/10 Good

Stacey

Stayed 1 night in Mar 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Navarro (?) at check in was exceptionally helpful and courteous. He was also there at check out around 14 hours later and was still pleasant.
Stayed 1 night in Mar 2023

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and well lit
Stayed 1 night in Feb 2023

8/10 Good

Scott

Stayed 1 night in Feb 2023

10/10 Excellent

Bobbie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean lobby, clean rooms.
Stayed 2 nights in Feb 2023

4/10 Poor

Mollie

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Laughable how terrible the room conditions
At check in the lady hassled us about the breakfast vouchers. The wall paper was coming off. The ceiling had water damage. Our dresser was broken. Our closet had massive holes and the knobs broken. The carpet was missing a section. Our bedding had ink stains. The curtain track was broken. The remote didn’t work. Seriously the room was a dump!!!
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Bernie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2022

6/10 Okay

Chunte

Liked: Staff & service
Disliked: Cleanliness
If you need a quick place to stay
This hotel needs a deep cleaning. Our bed was half made and there was a open bar of soap left in the shower. The trash by the elevators was all over the floor.
Stayed 2 nights in Nov 2022

2/10 Terrible

Henry, Tomball

Disliked: Cleanliness, amenities, property conditions & facilities
There were no towels or face towels in room. I had to go get them myself at front desk. No ice machine on our floor, had to go to top floor for ice. The breakfast was none existent. The mattress was worn out, could feel the metal inner springs. No other rooms available there or at other hotels in the area.
Stayed 2 nights in Nov 2022

6/10 Okay

Anita

6/10 Okay

TONY

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not happy
Overall the stay was good but during the night somebody tried to get in our room twice contacted the front desk in the morning and they had no clue why the house and we would be able to open. Our door was unsettling for my wife and her friend probably won’t stay at a holiday up there again in OKC.
Stayed 1 night in Oct 2022

6/10 Okay

Ronda

Stayed 3 nights in Sep 2022

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Sally

Traveled with partner
Disliked: Amenities, property conditions & facilities
Stayed 3 nights and never had our bed made or changed once. Had to ask for clean towels every day.
Stayed 3 nights in Aug 2022