Ratings based on 589 Verified Reviews

4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Aug 15, 2017 on Hotels
The toilet seat was dirty, there was old coffee grounds left in the coffee pot and the desk was dirty. Someone on our floor got room service, when they were done they put it in the hall, that was around 3pm. It was still in the hall when we checked out at 9:30 am the next day. There was not microwave or fridge in the room.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 14, 2017 on Hotels
4 out of 5
by Melissa

Good hotel

Posted Aug 14, 2017 on Hotels
Good hotel. Location is nice, close to shopping but not too noisy. Clean and comfy room. Nice pool for the kids too.
3 out of 5
by Kevin

Poor service

Posted Aug 11, 2017 on Hotels
- No hot water for night showers. - Club room ran out of breakfast. - They didn't clean my room one day. - Front desk staff nice but not efficient--why stand there small talking with a guest when there are 10 others waiting at the front desk???
5 out of 5
by A verified traveler

Great hotel

Posted Aug 9, 2017 on Hotels
Amazing
4 out of 5
by Susanne

Posted Aug 9, 2017 on Hotels
Lobby, restaurant and bar was very nice. Our room had a huge stain on the carpet.
3 out of 5
by Ida

Cold shower

Posted Aug 8, 2017 on Hotels
The shower water was cold
1 out of 5
by Bryan

Wouldn't recommend staying here

Posted Aug 7, 2017 on Hotels
When we arrived, didn't have the rooms we reserved available. Tried to get us walk in service at other hotels but all was full. Ended up not staying here and having to continue driving to another city. Was not the only person in line having trouble with their reservations.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 7, 2017 on Hotels
3 out of 5
by Philip

Posted Aug 7, 2017 on Hotels
Very little noise barriers - comfortable beds but you can hear everything through doors and walls