Ratings based on 1,007 Verified Reviews

4.1 out of 5
78% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2017
The hotel room was nice, little small though when you open the bathroom door it misses hitting the sink by less than an inch, but that basically just made me laugh it was hilarious to see that. The staff was helpful and very kind would for sure stay here again.
3 out of 5
by A verified traveler

Posted Oct 31, 2017
There was mold all over the ceiling in the bathroom.
2 out of 5
by A verified traveler from Tracy CA

Not Good!

Posted Oct 1, 2017
Really disappointed in this Hotel. It was not what we expected from a Wyndham property. The carpet was filthy with spots all over, The shower had mold in it, The air conditioner smelled sour as if the filter needed changing. At 7 a.m. we were awakened by a tractor doing concrete demo on the site next to ours. Had we been told of this, we would not have stayed. Upon check out we explained our disappointment to an employee who seemed genuinely concerned and she refunded our payment.for the previous night which we greatly appreciated. They need to take a look at housekeeping in general as the whole place needs a thorough cleaning. It just feels dirty.. Thanks for listening.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to UTSA

Posted Sep 14, 2017
Pros: Breakfast buffet
Welcoming staff, clean updated rooms and a great breakfast selection. Easy to get to UTSA and nearby restaurants.
2 out of 5
by A verified traveler

Posted Aug 31, 2017
Average hotel, we travel to San Antonio often and have stayed in in quite a few, this was my husbands and my least favorite
Comment from Hotel Management
Sep 13, 2017 by Hilda Falciola, Hotel Management
Dear Valued Guest, Thank you for your comments and your time. I wish I knew specifics of your stay. In any case, I apologize for any inconvenience we may have caused you and your family. Sincerely, Hilda Falciola - General Manager
4 out of 5
by A verified traveler

Posted Aug 21, 2017 on Hotels
Comment from Hotel Management
Sep 11, 2017 by Hilda Falciola, Hotel Management
Thank you for the score!
4 out of 5
by Greta

Posted Aug 21, 2017 on Hotels
Comment from Hotel Management
Sep 11, 2017 by Hilda Falciola, Hotel Management
Thank you for the score!
4 out of 5
by Steven

Posted Aug 20, 2017 on Hotels
Comment from Hotel Management
Sep 11, 2017 by Hilda Falciola, Hotel Management
Thank you for the score!
5 out of 5
by martina

Family Fun

Posted Aug 19, 2017 on Hotels
It was the perfect location after a day at Fiesta Texas and and then drop off my son at UTSA. The staff was courteous and helpful. The rooms were clean and comfortable.
Comment from Hotel Management
Sep 11, 2017 by Hilda Falciola, Hotel Management
Wow! Thank you for your feedback and for the perfect score! We are truly honored. Sincerely, Hilda Falciola - General Manager
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 19, 2017 on Hotels