Find Hotels & Resorts for Couples in Norton

"Amazing grounds and facilities, the spa is lovely, great thermal suite. Lovely room but small for a superior room, I feel a standard room would have been just the same or maybe bigger, not worth upgrading to a superior for complimentary water, which was a 330ml carton between 2. Some Maintainance issues need attention like broken tiles in the spa showers. The staff in the spa and reception were attentive, friendly and helpful. The breakfast and bar team lacked attention to detail and warmth, for example we entered the breakfast room and were just shown to a table, not asked if we had stayed before…we hadnt! We found our own way round, we weren’t asked if we would like any of the breakfast upgrade items that we read about on the table. The same team were on in the bar when we went for coffee not helpful when we asked about the rewards etc that we had. "

"Very convenient, useful location."

"Think Faulty Towers and you won’t be disappointed. The reception staff run the bar and everything- absolutely lovely. However, keys given to other guests ( walking in whilst a guest was in bed- totally unacceptable) No working radiators, yet showers scolding hot, freezing cold rooms - used towels for extra warmth, rooms offered to our elderly party down the metal fire escape stairwell - we refused, no working lift. For the price we paid - it’s reflected in facilities. Spotless rooms and lovely staff that tried hard. "

"Clean room highly recommend the club rooms. Food and service were very good too"

"Great place to stay with good facilities. Clean, comfortable and modern rooms with good WiFi & a good shower. Will definitely be back. "

"Brilliant all round hotel"

"Great place. Fantastic grounds. Staff were good. Rooms were modern. Shame no spa facilities. Room was hot and bed was small for a double"

"Nice hotel just needs ripped wallpaper replaced ,hallways looked shabby.Room just ok, no wardrobe just a hook on a very squeaky bathroom door.Wasnt told our room key also unlocked main front door so was locked out for 10 minutes at 11.45pm.Staff nice & breakfast very tasty .Gardens also nice"

"The breakfast was good. The staff were very polite and helpful and friendly. "