Ratings based on 168 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Port Deposit, Maryland
Pleasant place in MountainsPosted Nov 17, 2017
Staff friendly. Hotel clean. Loved room art. Had small problem with thermostat with room too hot (adjusted with slightly opening window). Stlll location and general condition is good.
for Everyoneby A verified traveler from Virginia
In the area for genealogy researchPosted Oct 27, 2017
Pros: Location, comfortable beds and good breakfast.
Needed a place to stay close to Big Stone Gap. Doing research there and in Wise at courthouse. BSG had a Craft Show that weekend and nothing was available. This fit very well for location. Room was very clean. Beds made each day. Coffee in room. Staff was very friendly. Quiet. Breakfast was very nice. Would absolutely stay again.
for Everyoneby A verified traveler from Smyrna, TN
Everything was great!Posted Oct 5, 2017
Everything was great! Staff was very friendly and helpful. Loved the parking space for Veterans.
for Everyoneby A verified traveler from Arizona
Nice hotel for BristolPosted Aug 30, 2017
Pros: Rooms and staff were very nice.
Cons: Food and coffee.
Location: Stayed here to attend the Bristol night race.
The hotel was nice and clean. Staff was great. But food and coffee were very disappointing as there never seemed to be any.
for Everyoneby A verified traveler from norfolk va
Nice hotelPosted Aug 23, 2017
I loved my stay this was my second choice but i loves this hotel better. It was a non smoking hotel but it was ok. The staff was friendly seeing that i was visiting a incarcerated sibling but they made my stay feel alot better. I will visit anytime i go to see them.
Posted Aug 21, 2017 on Hotels
by A verified traveler
Posted Aug 18, 2017 on Hotels
by A verified traveler
Met our needsPosted Aug 14, 2017 on Hotels
The hotel was clean, comfortable and relatively quiet. The a/c was a little annoying. The front desk staff was very pleasant and helpful. The continental breakfast was nothing to write home about.
Awesome!!Posted Aug 8, 2017 on Hotels
Such a great staff with comfortable sleeping area. Will stay here again if needed.
by Mary louise
Posted Aug 7, 2017 on Hotels