Ratings based on 585 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
by A verified traveler
Not a pleasant stayPosted Sep 29, 2015
Hotel is run down. It's location is kind of secluded, not so easy to find. The carpet was dirty, it has a roll of hair on the carpet, it looks like cleaning lady didn't do a good job in vacuuming. The carpet is so thick in the corridor, if you have heavy luggage, it's hard to pull. The worst part is the breakfast lounge, waitress and the cook doesn't pay much attention. Very disappointing and would never book this hotel again
for Everyoneby A verified traveler from Buena Park
Quick one night stayPosted Sep 20, 2015
The hotel room was clean. The bed was comfy. We stayed overnight and had breakfast the next morning, which was included in our price. Service was great. The food was good. My only negative observation is that the hallways and elevator areas do not have central air. This would definitely give the place an added "facelift."
by A verified traveler from norwalk,ca
Posted Sep 14, 2015
we were in the area for a funeral so we did not spend a lot of time during the day. When we arrived there were 2 bottles of water on the table. We realized after we drank them that we would be charged $3 a piece. That is ridiculous. I have never seen that in any hotel we have stayed. The room was hot and air conditioner would not work only at high temps. The pillows were musty as was the entire room. Some rooms that had received food from room service still had nasty chicken bones on trays that were not picked up all day. Was not worth what we paid. This hotel was in Norwalk, Ca
for Everyoneby A verified traveler from Tahiti
Bel hotel, emplacement stratégiquePosted Sep 13, 2015
Pros: J'ai particulièrement apprécié la savonnette pour le visage aux huiles essentielles.
Cons: Ce qui manquait dans la chambre est quand même est un réfrigérateur et un micro ondes.
Location: Le quartier est calme bien que situé proche de l'autoroute I5. Il est rassurant, le shérif se situe juste devant l'hôtel.
Bel hôtel, on l'a choisi pour sa proximité du parc knott´s berry farm et de Citadel outlet mais également pour sa salle de sport 💪 On a pas été déçu l'hôtel est proche de l'autoroute I5 et proche du shérif ce qui est rassurant. La salle de sport est juste superbe!! 👌 Le petit déjeuner est bon et le prix est le même qu'à l'extérieur.
for Everyoneby A verified traveler from NYC
Excellent staff!Posted Sep 2, 2015
The hotel is a little further away from most attractions however, the staff is exceptional. They went above and beyond to make our stay worthwhile. I would definitely recommend staying here. Manhattan Beach was our favorite place to visit and it was only 30mins away!
by A verified traveler from jacksonville, fl
2 star hotel trying to be 4 starPosted Aug 23, 2015
Pros: Customer service was excellent.
Cons: Rooms are outdated, not worth the prices they charge and you could find a better deal at any nearby 3 star hotel
Location: Heavy freeway construction in the area. Hotel is adjacent to a movie complex. Lots of fast food.
This hotel has an excellent lobby and staff who are well trained in customer service. Nevertheless, the rooms are not worth the price: the rooms are 2 star (at best). The amenities are 3 star. Customer service is excellent. I moved from Los Angeles 10yrs ago and know this area well. You will never find this hotel because of the existing freeway construction (Santa Ana freeway) surrounding this area . Keep this in mind if you don't know the Norwalk area and map-quest it before you try to find the hotel or you will never find it. I recall seeing a sign which said construction will be complete around 2 yrs from Aug 2015. This hotel needs to acquiesce to the 21st century and stop charging for internet access. They also need to be more family friendly and (at minimum) put a refrigerator in each room. There was a staff member named Henry who checked me in. Henry was fantastic , exceeded expectations and is the only reason I would recommend anyone stay at this hotel in the future at the prices they charge.
for Everyoneby A verified traveler from MI
Great hotel and great servicePosted Aug 8, 2015
Pros: Friendly staff, clean rooms and close to restaurants, movie theatre etc.
Cons: Climate control system would not keep room temperature constant, had to turn the AC on and off.
Location: Close to restaurants, my son loved eating at Habit burger grille close by, close to freeway and shopping and walking distance to a movie theatre.
Everything about this hotel was great. Convenience and ease of check in and check out. Staff very accommodating. I would definitely recommend this hotel and would stay there in the future.
for Everyoneby A verified traveler from salt lake city
Good locationPosted Aug 3, 2015
Fabulous breakfast buffet a little pricey but well worth it .
for Everyoneby A verified traveler from Okayama, Japan
アクセス良好Posted Jul 25, 2015
ロサンゼルス国際空港から車で30分～45分程度。アクセスはよかったです。 駐車場も広く、スタッフの方々も親切な方が多かった。 問題点としては、シャワー、洗面所周りがボロい。シャワーの水圧が低いのが大問題、泊まった部屋はバスタブがなかったのが不満。 ノーウォークは他に同レベルの競合ホテルがないからしょうがないのかと…
for Couplesby A verified traveler
ConcernedPosted Jul 9, 2015 on Hotels
We had some back flow in sink and sewage smell.