Ratings based on 912 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 22, 2017
Loved it will visit again will definitely recommend too others
1 out of 5
by A verified traveler from Kansas

Fair comfort

Posted Jul 3, 2017
Bed had sunken center, head laid flat with two pillows and $20 for a movie.
Comment from Hotel Management
Jul 5, 2017 by Ted M., Hotel Management
I am sorry that you were not comfortable due to the condition of your bed and pillows. We thank you for your feedback and will address your comments immediately. Thank you for being our guest.
3 out of 5
Recommended
for Everyone
by A verified traveler from FL

No hot watet

Posted May 23, 2017
No hot water one morning. Air conditioner in room noisy. Beds were comfortable. No maid service until 3 pm one day.
Comment from Hotel Management
Jun 7, 2017 by Ted, Hotel Management
We did have a boiler failure one night last month and we are very sorry you were inconvenienced. Repairs were made immediately, but it was too late to recover the same morning. Thank you for your feedback and for staying with us.
4 out of 5
by Gail

Posted May 22, 2017 on Hotels
I only needed the hotel for one night but the hotel is very clean and in a quiet neighborhood. Air conditioning unit was very noisy but it was not on all the time. Free wi-fi. Breakfast buffet was expensive at $15pp. Free self-parking in hotel lot or parking garage.
Comment from Hotel Management
Jun 7, 2017
Thank you for your feedback and for staying with us. We appreciate and will follow up on your comments.
4 out of 5
by A verified traveler

Posted May 22, 2017 on Hotels
Easy access, close to where I wanted to go.
Comment from Hotel Management
Jun 7, 2017
Glad to see we were a convenient location for you. Thank you for staying with us.
5 out of 5
by Jeffrey

Clean, comfortable, friendly.

Posted May 14, 2017 on Hotels
Excellent hotel stay. Clean, comfortable room, reasonable rate. Front desk staff were friendly and professional. Water temp. in the pool was surprisingly warm and the jacuzzi was an unexpected plus.
Comment from Hotel Management
May 18, 2017
Thank you for staying with us and for the nice comments about our hotel and our staff. We hope you will come back to visit with us again. Thank you for taking the time to write.
4 out of 5
Recommended
for Everyone
by A verified traveler from mo

Avoid room near elevator

Posted May 10, 2017
Pros: Pleasant staff, location near family.
Cons: Water pipe noises, fans turning on and off through the night. Use king size pillows on king beds.
Location: Visit family
Staff is pleasant, helpful and courteous. Rooms are roomy and clean.
Comment from Hotel Management
May 18, 2017 by Ted, Hotel Management
Thank you for staying with us and for your recognition of our helpful and courteous staff. Your feedback about the fans, noises, and pillows is appreciate as well. Thank you for taking the time to write to us.
3 out of 5
by A verified traveler

Posted May 1, 2017 on Hotels
Comment from Hotel Management
Jun 7, 2017
Thank you for staying with us.
2 out of 5
by A verified traveler

Ehh...

Posted Apr 28, 2017 on Hotels
Rooms were in need of some TLC, front desk people made promises their team could not deliver on and overall we wish we had stayed somewhere else.
Comment from Hotel Management
May 18, 2017
We are very sorry that we did not meet or exceed your expectations, which is always our goal. Your feedback is appreciated and will be reviewed with our staff to help us in our efforts to provide consistently great service to our guests. Thank you for your feedback.
3 out of 5
by Christine

Convenient hotel at a good rate

Posted Apr 27, 2017 on Hotels
The room was dated but clean. Staff was great! I did not care for the road noise you could hear. Great deal though.
Comment from Hotel Management
May 18, 2017
Thank you for your comments about our staff and your accommodations. We apologize for the traffic noise, but glad to see you enjoyed your stay nonetheless. Thanks for writing.