Ratings based on 477 Verified Reviews

3.1 out of 5
61% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from California

Need lots of work

Posted Dec 21, 2016
Pros: the price, but then again I got what I paid for(not much)
Cons: everything
There was waste in the toilet, the rug was really dirty, the light fixture In the bathroom had dead termite.
2 out of 5
by A verified traveler

Posted Dec 20, 2016
Paid for an upgraded room. Received a standard room. Most uncomfortable beds/pillows I have ever slept on.
2 out of 5
by A verified traveler from las vegas

Expected more

Posted Dec 19, 2016
The shower wasn't clean well, she sheets were rough on my skin. The pictures made the hotel look nicer than it really was. Most likely would not stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good place, cheap price.

Posted Dec 19, 2016
Will be using this again if in the area. Recommended.
Comment from Hotel Management
Dec 26, 2016 by guesthousenorwalk@yahoo.com, Hotel Management
Thank you choosing our hotel as part of your destination and for taking the time to share your experience during your last stay with us. We look forward towards your next visit with us.
1 out of 5
by A verified traveler from Los Angeles

You get what you pay for

Posted Dec 12, 2016
Seen a cockroach in the bath tub, floors were dirty and smelly. Dead bugs inside light fixture of bathrooms. Dusty behind beds and entertainment system. TV picture was off color and static. If you want a microwave and refrigerator it's $10 extra per day. Someone cut their hair/bangs because a patch of hair was stuck to the bottom of my shoe from the bed to the bathroom.
Comment from Hotel Management
Dec 14, 2016 by Management, Hotel Management
Thank you for taking the time to share your concerns during your previous stay with us. We have address your concerns with the staff to ensure these items are corrected. We are sorry that we were unable to meet your expectations.
3 out of 5
Recommended
for Everyone
by A verified traveler

Not bad for the money.

Posted Dec 9, 2016
The facilities and the room were clean and pretty much on par with the description on Expedia. The staff was accomodating and there were no major issues of concern. I was charged a $100 check-in deposit, but it was refundable. The hotel is 30 minutes from downtown LA, which can become 50 minutes in traffic. It can take over an hour to get to the Northwestern sections of the city, like Santa Monica. There isn't much within walking distance of the hotel. A car is a must.
Comment from Hotel Management
Dec 12, 2016 by Management, Hotel Management
Thank you taking the time to share your experience & ratings during your previous stay with us. We are also pleased to hear that we were able to meet your expectations. We look forawrd towards your next visit with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from ca

Great for $80

Posted Dec 5, 2016
Has a nice pool and spa plus a bar. I paid $80 for my room and it was fine.
Comment from Hotel Management
Dec 7, 2016 by Management, Hotel Management
Thank you for sharing your comments and ratings of your previous stay with us. We are please to hear that we were able to meet your expectations. We look forawrd towards your next visit with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Newark Ca.

I will RECOMEND 100% this hotel

Posted Dec 3, 2016
Perfect for my visited coming out of L A. I expecting more family from out of State and I will my RESERVATIONS. Thanks.
Comment from Hotel Management
Dec 5, 2016 by Management, Hotel Management
Thank you for taking the time to share your comments and rating from your previous stay. We are pleased that we were able to meet your expectations. We have also shared comments with our staff and we look forward towards your next visit with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Enough rooms

Posted Dec 1, 2016
Large property. Diligent personnel. Centric. Quiet
Comment from Hotel Management
Dec 12, 2016 by Management, Hotel Management
Thank you taking the time to share your experience & ratings during your previous stay with us. We are also pleased to hear that we were able to meet your expectations. We look forawrd towards your next visit with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Convenient location. Nice place

Posted Nov 27, 2016
Good enough breakfast - no fatty food - healthy. Have not seen menu for other meals
Comment from Hotel Management
Nov 29, 2016 by Management, Hotel Management
Thank you for taking the time rate your last visit with us. We are also please to hear that you were saisfied with our breakfast. . . We look forward towards your next visit with us.