Ratings based on 1,069 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
86% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario

Good hotel near highway

Posted Jan 25, 2016
Pros: It's a good room at a decent price.
Cons: Room needs more accessible electrical outlets.
Location: There's not much within walking distance, but a short drive away from stores. Also only about 20 minutes away from Disneyland.
The hotel property is quite large. The room is clean, though not a lot of electrical outlets. While there's not much within walking distance, a morning stroll just around the hotel is a decent alternative.
Comment from Hotel Management
Jan 25, 2016 by Management, Hotel Management
Thank you for sharing your comments and ratings of your recent stay with us. The staff work very hard to provide a consistent product and service to our guest We are please to hear that we have met your expectations. Our Maintenance staff is reviewing your concerns for more accessible outlets. We appreciate your comments and look forward towards your next visit with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

2nd Home

Posted Jan 24, 2016
Love everything about this place. The staff is very friendly, and helpful. The front desk girls are Amazing. My favorite place to stay.
Comment from Hotel Management
Jan 25, 2016 by Management, Hotel Management
Thank you for sharing your comments and ratings of your recent stay with us. The staff work very hard to provide a consistent product and service to our guest We are please to hear that we have exceeded your expectations. We have also shared your comments with the staff. We appreciate your comments and look forward towards your next visit with us.
4 out of 5
Recommended
for Families
by A verified traveler from Chicago IL

Not a bad hotel

Posted Jan 23, 2016
Pros: It was close to everywhere. The movie Vacation was filmed there.
Cons: Open up a restaurant.
Location: Disneyland is about 10 miles away and Los Angeles 15 miles away.
It was very quick and easy check in. Was very quite. Only down fall was coffee maker didn't work. Told the front desk, within a half a hour they brought me a new one.
Comment from Hotel Management
Jan 25, 2016 by Management, Hotel Management
Thank you for sharing your comments and ratings of your recent stay with us. The staff work very hard to provide a consistent product and service to our guest We are please to hear that we have met your expectations. We will look at our current hours of operations with our restaurant . We appreciate your comments and look forward towards your next visit with us.
3 out of 5
Recommended
for Families
by A verified traveler from Seattle, WA

Nice, clean hotel & pool, with minimal amenities.

Posted Jan 20, 2016
Pros: I was pleased to find out that this is where the pool scene from National Lampoon's Vacation was filmed, enjoyed the added nostalgia.
Cons: Cheap soap provided was horrible, and don't charge for coffee in the lobby, $2 for a styrofoam cup of bad coffee is unreasonable.
Location: The location is ok. Just outside of LA, not much within walking distance.
I stayed at this hotel for three days, chose it mostly because of price. Had booked a room with a king size bed, and arrived as scheduled at 1:30 am from a late night flight. Upon checking in I noticed that the room I was given had a 2 queen sized beds. I brought it up with the staff who informed me that they were fully booked and this was my only option for the evening, but I could bring up with management the next day. I did and was upgraded to a suite with a king sized bed for the last two nights of my stay, so I was fine with it in the end. About the hotel itself, it's an older property that I felt was well maintained and very clean. Both of the rooms I stayed in were very large, but sparse and empty feeling, with the bare minimum of furniture or added amenities. Walls are thin and we were awakened by other guests talking loudly outside every morning. The provided soap was probably the lowest quality I have ever used, and I have never complained about soap before. I was pleased to find out that this hotel is where the pool scene from National Lampoon's Vacation was filmed upon arrival. The pool was clean and also well maintained. Overall, a nice enough hotel that met the need of a clean place to sleep. You get what you pay for, and I was pleased enough. Nothing really within walking distance, but no one walks in LA anyways.
Comment from Hotel Management
Jan 25, 2016 by Management, Hotel Management
Thank you for sharing your comments and ratings of your recent stay with us. The staff work very hard to provide a consistent product and service to our guest We are please to hear that we have met most of your expectations. We will review our current product and pricing. We appreciate your comments and look forward towards your next visit with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bellflower, CA

SECOND TIME STAY

Posted Jan 18, 2016
Pros: Clean rooms beds and pillows are comfortable and wonderful friendly staff.
Cons: More lighting in rooms. lamps don't give to much lighting.
Location: They have a live band Mon-Fri. on the same lot no restaurants walking distance.
This is my second time staying here and it was wonderful. Room was clean staff was friendly only one thing we had some people in a suite next to us that were very loud and they kept slamming doors. As far has Guest House I would recommend. I will stay again and pricing was reasonable.
Comment from Hotel Management
Jan 18, 2016 by Management, Hotel Management
Thank you for returning to the hotel and for taking the time to share your comments. The staff work very hard to provide a consistent product and serivce to our guest. We are pleased to hear that we were able to meet you expecations again. We look forward towards your next visit with us.
2 out of 5
by A verified traveler

Disappointing

Posted Jan 16, 2016
Cons: Bathroom needed fixing, cleaning staff need to leave customers items alone when room still occupied.
Location: Located near entrance to I5. Not really located close to much, was convenient to Rancho Los Amigos Hospital.
Showers in two rooms had holes in walls and rusty areas around base connecting to floor. The big disappointment was leaving a not so cheap pair of surf shorts to dry in morning and to return in the evening and they were gone. Was told in the evening by one hotel staff that yes they had my shorts to see the front desk in morning, in morning front desk and cleaning lady had no shorts. They threw my shorts in the garbage and with me still booked in room questions why they were touched at all!!!!! Also vending machine was not stocked with pop advertised. Hot tub was also not hot but same temperature as the cold pool.
Comment from Hotel Management
Jan 21, 2016 by Management, Hotel Management
We are sorry to hear of your experience during your last stay at the hotel. We have addressed your concerns with the staff and took measures to ensure corrections are made. This is NOT a standard operating procedure. The staff are not to remove any personal items from the room while occupied and ALL items that are left in the room upon check out are immediatly placed in our lost and found department.
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles Ca

Clean hotel close to freeways

Posted Jan 16, 2016
Clean hotel room and fairly comfortable. The front desk staff was very helpful and pleasant.
Comment from Hotel Management
Jan 18, 2016 by Management, Hotel Management
Thank you for taking the time to share your comments of your last stay with us. The staff work very hard to provide a consistent product and serivce to our guest. We are pleased to hear that we were able to provide a faily comfortable stay and that the saff was helpful and pleasant. We look forward towards your next visit with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2016
Our stay at The Guesthouse was very satisfying and was pleased with the staff.
Comment from Hotel Management
Jan 18, 2016 by Management, Hotel Management
Thank you for taking the time to share your comments. The staff work very hard to provide a consistent product and serivce to our guest. We are pleased to hear that we were very satisfied during your stay with us. We look forward towards your next visit with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from madhat

Good price

Posted Jan 11, 2016
In fact, the room I booked was so clean and big and nice, but the hotel it's so big so there is a lot of people in there so it's not safe that much
Comment from Hotel Management
Jan 13, 2016 by Management, Hotel Management
Thank you taking the time to share your comments about your last visit with us. Our staff work very hard to provide a consistent product and service for all our guest. We are happy to hear that you enjoyed the room. We have also adressed your concerns to the staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Big and nice hotel.

Posted Jan 6, 2016
Quite. Clean. Big room. Comfortable bed. Excellent over all for the cheap price..
Comment from Hotel Management
Jan 13, 2016 by Management, Hotel Management
Thank you taking the time to rate your last visit with us. Our staff work very hard to provide a consistent product and service for all our guest. We are happy to hear that we were able to meet your expectations.