Ratings based on 758 Verified Reviews

4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted May 11, 2019
Comment from Hotel Management
May 20, 2019 by John Matkovich, General Manager, Hotel Management
We appreciate understanding what your experience is. Thank you for providing a review.
5 out of 5
by A verified traveler

Posted May 6, 2019
Great breakfast. Clean rooms. Convenient to highway.
Comment from Hotel Management
May 21, 2019 by John Matkovich, General Manager, Hotel Management
Our staff takes pride in the quality of the hotel and we are glad you found it to be clean. One of the highlights of our location is the proximity to walkable businesses including Starbucks, Planet pizza, Subway, Walmart, Dress Barn, Serendipity Nail Salon, Roosters Mens Salon, Als Warehouse Discount Liquor Store, Massage Envy.
5 out of 5
by A verified traveler

Posted May 5, 2019
I like the location: stores, restaurants and a gas station close by. Also just a short ride to interstate 95. Room was spacious with a cozy side chair and a big desk. Ample ports for chargers.
Comment from Hotel Management
May 20, 2019 by John Matkovich, General Manager, Hotel Management
Feedback like yours helps travelers understand what to expect. Thank you for taking the time to share your comments.
5 out of 5
by A verified traveler

Posted May 5, 2019
Comment from Hotel Management
May 21, 2019 by John Matkovich, General Manager, Hotel Management
Thank you for choosing the Hilton Garden Inn!
5 out of 5
by A verified traveler

Posted May 4, 2019
Comment from Hotel Management
May 21, 2019 by John Matkovich, General Manager., Hotel Management
Thank you for choosing the Hilton Garden Inn! J
4 out of 5
by A verified traveler

Posted May 4, 2019
Overall very good Only negative they wanted me to sign a check for $13.00 at the free breakfast. Which by the way was one of the best hotel free breakfasts ive experienced. Eggs, omlets, Fr, Toast, Pancakes, to orderr etc. I would not only stay here again. I would select it from other choices
Comment from Hotel Management
May 21, 2019 by John Matkovich, General Manager., Hotel Management
We look forward to welcoming you back for a future visit.
4 out of 5
by A verified traveler

Posted Apr 21, 2019
We specifically booked this hotel for the hot tub. Yet, both days we were there, they drained and cleaned the hot tub right when we went to use it. This should be done at 10pm, when the pool closes and there are no guests using it. Also, the second day, it was done at 11am...right before the 12pm check out. It would've made more sense to wait until the 12pm checkout, when guests have left for the day.
Comment from Hotel Management
May 21, 2019 by John Matkovich, General Manager., Hotel Management
Thank you for the suggestion regarding the timing of servicing the hot tub. Routine maintenance is scheduled and performed during hours that the pool area is closed. To ensure the safety and comfort of our guests, our maintenance staff is always monitoring the conditions. Occasionally, a more immediate need arises for service. With safety being our top priority, it is not always possible to delay our attention to the hot tub. We appreciate your suggestion. Thank you.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 15, 2019
4 out of 5
by A verified traveler

Posted Apr 14, 2019
The staff was very friendly and helpful. The only complaint was that the bed was as hard as a rock.
4 out of 5
by A verified traveler from East windsor, ct

Posted Apr 13, 2019
Very clean property! Quick check in as well! I do not have any complaints!