Hi Ian,Thank you for taking the time to share your experience regarding the recent stay! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable, and convenient experience. There is always room for improvement, and taking a cue from your feedback, we will surely work hard to enhance the overall guest experience at our place. We thank you for choosing us and we hope that your next trip is just around the corner!Warm regards,Guest Experience Team

Dear David, it sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon.

Dear guest, we are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality.

Dear Dave, we are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

Dear Stuart, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. We sincerely hope that you will give us another chance to restore your faith in our hotel and hospitality.

Hi Darryl, thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again next time you visit Norwich.

Dear Lisa, we are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

Mrs. N- Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

Stuart- thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

Dear guest, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!

Dear Mona, thank you for your wonderful review. We are so glad that you enjoyed our breakfast, and our hospitality. We sincerely hope that you will come back to stay with us soon again next time you are in the area.

Hi Sunny, it is always good to hear from returning guest. Thank you for taking the time to share your thoughts with us. While we are pleased to read that you had a decent with us, we really want you to have a stellar experience. We hope to welcome you back again next time- and making your next stay much better.

Hi Kevin, we are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

Hi Karen, we are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits.

Hi Jervis, We are delighted to have provided you with suitable accommodation with a good value for money. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings and review, and we hope to welcome you back again before long. Warm regards, Guest Experience Team

Hi Michael, thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

Dear Paul- thanks for choosing to stay with us and for your review, we really appreciate it! We're glad to read that you enjoyed your stay with us overall, but we really want you to love your stay with us. We're here to help better serve you. If there is anything we can do to make your next stay even better, let us know We hope that you will give us a chance to make your stay just perfect! Thanks again.

Dear Henry, we are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long.

Dear Guest, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.

Hi Helen, Thank you for your review. I am happy that you found inside the hotel to be nice. We are working on improving the grounds around the hotel in conjunction with our neighbours. Kind regards,

Hi Jason, Thank you for your kind 10 out of 10 review. I am happy that you enjoyed your stay. Kind regards,

Hi Terry, Thank you for your review. I am happy that you found the hotel to be nice. We have an elevator direct from the lobby to all floors and it is located next to the entrance to the stairwell, my apologies if you missed this. Kind regards,

Hi Simon, Thank you for your review. Unfortunately, during your stay we had some staff absence issues which is out of our control. Kind regards,

Hi Carla, Thank you for your review. I am happy that you found the hotel to be clean and modern. Kind regards,

Hi Russell, Thank you for your review. I have checked your reservation and can see that you booked a standard room and did not specify either a double or twin room. To ensure you area allocated a double room, please book a double room in the future to avoid disappointment. My apologies about the noise from the neighbouring David Lloyd Leisure Club, we are working with them to ensure the noise doesn't continue. Kind regards,

Hi Louise, Thank you for your review. My apologies that you could hear other guests. We try our best to ensure that other guests are considerate however this is not always possible.

Good Evening Courtney, Thank you for your kind review i will pass this onto other staff members to say you had a good stay.

Hi Marc, Thank you for your kind 10 out of 10 review. We hope to see you again soon.

HI Charlie, Thank you for your review. I am happy that your room was clean and that you enjoyed your breakfast. Kind regards, Darren.

Hi Nobuko, Thank you for your kind 10 out of 10 review. I am happy that you enjoyed your stay. Kind regards,

Hi Jeff, Thank you for your review. I am happy that you found the hotel to be clean, modern and that the team were helpful. Kind regards,

Hi Malcolm, Thank you for your kind 10 out of 10 review. I am happy that we met all your expectations. Kind regards,

Hi Martin, Thank you for your kind 10 out of 10 review. I am happy that you found your room to be large and clean and that the WIFI worked. We hope to see you again,

Hi Naila, Thank you for your kind 10 out of 10 review. We hope to see you again.

Hi Gino, Thank you for your review. I am happy that the hotel was very clean and that the team were friendly. My apologies that the heating wasn't working, we have had some recent issues with our heating system. Kind regards,

Hi Lisa, Thank you for your kind 10 out of 10 review. Kind regards,

Hi Sheila, Thank you for your review. I am happy that you enjoyed your stay. Kind regards,

Hi Chris, Thank you for your review. I am happy that the team were very friendly. Kind regards,