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Overview of Mercure Norwich Hotel

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Guest reviews

3.5 / 5Good
397 reviews
Guests rated this property 3.8/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Spa

Map

What's nearby

Popular LocationSt John the Baptist Cathedral5 min drive
Popular LocationSt Giles Church6 min drive
RestaurantThe Brasserie1 min walk
RestaurantThe Club Bar2 min walk
AirportNorwich (NWI-Norwich Intl.)4 min drive

Choose dates to view prices

  • Classic Double Room, 1 Double Bed

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Classic Room, 2 Twin Beds

    Room amenities

    • 226 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Privilege, Double Room, 1 Double Bed

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Superior Suite, 1 Double Bed

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Classic Room, 1 King Bed with Sofa bed

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details

About this area

Norwich

Located in Norwich, Mercure Norwich Hotel is in the business district and near the airport. The area's natural beauty can be seen at Anderson's Meadow and Wensum Park, while Norwich Theatre Royal and Norwich Puppet Theatre are cultural highlights. The Plantation Garden and Congo Rapids Adventure Golf are also worth visiting.

Visit our Norwich travel guide
Map
Popular Location

What's nearby

  • St John the Baptist Cathedral - 5 min drive
  • St Giles Church - 6 min drive
  • Norwich Playhouse - 6 min drive
  • Norwich City Hall - 6 min drive
  • Norwich Arts Centre - 11 min drive

Getting around

  • Norwich Station - 9 min drive
  • Norwich (NWI-Norwich Intl.) - 4 min drive

Restaurants

  • Brasserie Restaurant — 1 min walk
  • The Brasserie - 1 min walk
  • The Club Bar - 2 min walk
  • SUBWAY - 4 min walk
  • The Whiffler - 5 min walk

About this property

Mercure Norwich Hotel

4-star hotel with restaurant and indoor pool
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and 24-hour room service. All 107 rooms offer free WiFi, 24-hour room service, and flat-screen TVs with digital channels. Guests will also find coffee makers, hair dryers, and safes.
Mercure Norwich Hotel offers 107 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking

Food and drink

Buffet breakfast available for a fee 5:00 AM–9:30 AM on weekdays and 5:00 AM–10:30 AM on weekends: GBP 15.95 per person
1 restaurant
1 bar
24-hour room service

Things to do

Fitness center
Indoor pool
Sauna
Steam room

Family friendly

Dry cleaning service
Indoor pool
Laundry facilities

Conveniences

Banquet hall
Free newspapers in lobby
Front-desk safe
No elevators
Reception hall

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Languages spoken

English

Business services

Meeting rooms
Conference space

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property
TV in lobby

Room amenities

Bathroom

Free toiletries
Hair dryer
Shower/tub combination

Entertainment

Digital channels
Flat-screen TV

Food and drink

Coffee/tea maker

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in from 2:00 PM - anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Mercure Norwich
Mercure Hotel Norwich
Mercure Norwich
Mercure Norwich Hotel
Norwich Mercure
Norwich Mercure Hotel
Norwich Ramada
Ramada Norwich
Mercure Norwich Hotel Hotel
Mercure Norwich Hotel Norwich
Mercure Norwich Hotel Hotel Norwich

Frequently asked questions

Guest reviews

5 - Excellent
75
4 - Good
147
3 - Okay
107
2 - Mediocre
46
1 - Poor
22
3.8
Cleanliness
3.9
Service and Staff
3.7
Amenities
3.3
Property condition

1/5

  • Disliked: Property conditions & facilities

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

2/5

  • Liked: Staff & service, property conditions & facilities
  • Disliked: Room comfort

Double bed was two singles mashed together that were different hardnesses

Stayed 1 night in Feb 2020

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Below par

Hotel staff were rude and judgemental, made some disgraceful accusations towards us, hotel was overpriced and customer service was below par

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Lovely clean hotel with helpful staff. Great swimming pool as well.

Stayed 1 night in Feb 2020