Ratings based on 40 Verified Reviews

3.9 out of 5
58% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Norwich

Not good value for money

Posted Jul 3, 2017
Despite the location being lovely the staff are rushed off their feet and don't have time/aren't very welcoming. We were shown our room and left to get on with it, we weren't given any information about the WiFi or even where to have breakfast (although I guess that's apparent as they have a restaurant). I was very disappointed with the room given the price. There were basic tea and coffee making facilities but no water and the furniture was all of low quality. We didn't mind that there was music until 12, we were told about this on check in, I got to sleep at about 1, due to a lot of noise from the bar area until then. Overall we've stayed in much nicer places in the area and just can't see how they can justify the price, it's not worth it and unlike the many places in Norfolk we have stayed in, this is one we won't be going back to.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bedford

Nice hotel close to the Broads

Posted Jun 26, 2017
Pros: Friendly staff and locals, felt very relaxed
Location: Short ride into Norwich and also the Broads
The staff were very helpful, comfortable room and very good breakfast - thoroughly enjoyed our stay
2 out of 5
by A verified traveler from Dorset

Disappointed

Posted Oct 15, 2016
Location: Lovely location in the country with the Broads and Wroxham nearby.
We arrived on a Saturday afternoon for a two night stay. The staff were very welcoming and we were shown to our room which appeared clean. We have a good meal on our first evening even though we were the only customers in the bar. It was after we had retired for the night that the problems arose. There was no plug in the hand basin and also we could not persuade the shower to produce hot water! We commented the next morning at breakfast and expected to at least find a plug in the basin when we returned from our days activity, but alas no. The shower would still not run hot although after at least 20 minutes it did albeit the pressure was so low it was virtually useless. Finally, be warned that in the room that we were in there was no door between the bedroom and the bathroom/toilet, only a curtain. We would not stay there again
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 22, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Sep 15, 2016 on Hotels
We will be back smashing hotel
4 out of 5
by A verified traveler from Bury

Great nights sleep

Posted Sep 9, 2016 on Hotels
Only one night, wish it was more. Great nights sleep. Wifi strong.
4 out of 5
by A verified traveler

Posted Aug 18, 2016 on Hotels
Comfortable one night stay
5 out of 5
by Wyn from Ystradgynlais

Excellent location and will definitely be using

Posted Aug 5, 2016 on Hotels
Business and was remote and perfect and quiet
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 1, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

close to Norfolk Broads

Posted Jun 29, 2016
Pros: location, large comfortable bed, good breakfast
Cons: overpriced for what it is.
Location: Norfolk Broads nearby.
we only stayed one night. I had not read other reviews beforehand, or would probably not have booked as we arrived on a Saturday evening when there was a full scale music event taking place. not the quiet night we had in mind, and so we had to go out to eat and get some peace. To be fair, music stopped around 11pm, and everything else was fine- good breakfast, large bed, room ok. I think it is rather overpriced however, and if you are planning to stay on a Saturday, best to check about events- apparently, they aren't on every week.