“Booked a handicapped room, when I got there the room was already taken by ppl that had been there for a few days already and were going to be there a few more days”
“The room was fine and the staff was ok. The hotel advertised a splash park. That was the reason we booked. What they did not say was that it would not be opened due to no lifeguards because school started. That should have at least been put on the booking site somewhere, but it wasn't. It might have made a difference, maybe not, but the choice was ours to make with all the information. That was my only complaint.”