Ratings based on 4,123 Verified Reviews

2.9 out of 5
62% of guests recommend
3.2 Room cleanliness
3.0 Service & staff
2.5 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

GREAT LOCATION

Posted Jul 5, 2017
Pros: Location
Perfect location in a lovely part of London, close to Hyde Park, Notting Hill and Kensington. Quiet street and pleasant reception area with relaxing courtyard area. Rooms are very small but clean and comfortable. Value for money in this area of London.
2 out of 5
by A verified traveler from AUS

Very small

Posted Jul 5, 2017
My room was quite small, and not overly clean. The shower leaked all over the bathroom.
2 out of 5
by A verified traveler from dublin , IRL

Staff try their best ,but its a sinking ship

Posted Jun 29, 2017
If it wasnt fot the friendly helpful staff, i would have checked out and demanded a refund immediatly after checking in. The breakfast which is free no one would pay for in any case. Bathroom is extremely small, electrical sockets in very akward places,
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 19, 2017 on Hotels
4 out of 5
by A verified traveler

it was ok.

Posted Jun 16, 2017 on Hotels
It was ok.
4 out of 5
by Anthony

Pembridge Palace

Posted Jun 12, 2017 on Hotels
Cedntral enough for me at a good price.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location but service is not that good

Posted Jun 4, 2017
Staff is ok but the room is quite old and narrow. No wifi is available in the room, breakfast is poor
4 out of 5
by Michael

This traveler left a rating score only Posted Jun 3, 2017 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 26, 2017 on Hotels
1 out of 5
by A verified traveler

Old dirty

Posted May 19, 2017
The hotel staff were OK but the hotel was old dirty and noisy