Ratings based on 283 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Belfry stay

Posted Mar 14, 2017
Pros: Food at breakfast very good
Excellent breakfast at the hotel. Pool and leisure facilities very good.
Comment from Hotel Management
Mar 20, 2017 by hayleigh, Hotel Management
thank you for your great feedback
3 out of 5
by A verified traveler

Reasonable conference hotel with great staff.

Posted Mar 6, 2017
Stayed for a weekend break, did not realise the hotel in a business park with little of interest nearby though well located for the M1. The spa is onsite and was fully booked for treatments but gym and pool were clean and well kept with friendly staff. Reception and restaurant staff again lovely, welcoming and friendly but overall let down by generally cheap feeling in what purports to be a four star hotel. Breakfast coffee served in individual pots but made with instant granules, cheap mattress that you could feel the springs through and which magnified every slight movement tenfold, much to my fiancées irritation! Cannot fault the staff at all and the room was clean and well presented but feel the company overall are trying to cut corners without cutting price.
Comment from Hotel Management
Mar 8, 2017 by Hayleigh, Hotel Management
Thank you for your review where I was pleased to read that you found the staff to be friendly and welcoming. I am sorry that there were elements that you did not find pleasing and I would like to assure you that your comments have been taken on board
2 out of 5
by A verified traveler

Noisy

Posted Feb 17, 2017
The room was noisy because the windows do not isolate properly. The room was not well cleaned
Comment from Hotel Management
Mar 3, 2017 by Hayleigh, Hotel Management
Thank you for your feedback which will be shared with the housekeeping team
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Nice

Posted Dec 20, 2016 on Ebookers
Overall good stay, I would recommend to people on business more than pleasure! But good all rounder!
Comment from Hotel Management
Dec 23, 2016 by Hayleigh, Hotel Management
Thank you for your kind review
5 out of 5
Recommended
for Everyone
by A verified traveler

Brilliant hotel always enjoy staying there.

Posted Dec 19, 2016
Pros: Friendly staff and hotel is always spotless
Cons: No
Location: Easy to find as just off the motorway.
Hotel is always spotless and the staff are always helpful
Comment from Hotel Management
Dec 23, 2016 by hayleigh, Hotel Management
Thank you for your review and your continued loyalty to The Nottingham Belfry
5 out of 5
by A verified traveler

Enjoyable ,comfortable stay.

Posted Dec 1, 2016 on Hotels
Excellent service. Staff very friendly and helpful. Comfortable bed and well appointed room The room upgrade was a lovely surprise
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Really pleased to read that you enjoyed your stay with us
2 out of 5
by A verified traveler

NEVER AGAIN

Posted Nov 23, 2016
Pros: Unable to comment on this
Cons: Hotel staff need training Hotel layout needs rearranging
Booked an ensuite, all the ensuites are located in the basement, windows covered in brambles, no light coming through, room service food was cold, items missing and had to remind the restaurant 3 times. Restaurant staff acting unprofessionally. Would never use this hotel again.
Comment from Hotel Management
Dec 5, 2016 by Hayleigh, Hotel Management
Sorry to learn that you did not enjoy your experience at the hotel. I have shared your feedback with the team so that your issues can be addressed. All bedrooms at the hotel are ensuite.
5 out of 5
Recommended
for Everyone
by A verified traveler from east yorkshire

Lovely hotel, excellent amenities!!

Posted Nov 21, 2016
Had a lovely weekend, staff were great. Only thing that wasn't great was the watered down juices for breakfast!
Comment from Hotel Management
Nov 21, 2016 by Hayleigh, Hotel Management
Really pleased to read that you enjoyed your stay with us
2 out of 5
by A verified traveler from London

Disappointing Stay;

Posted Nov 1, 2016
Pros: Parking.
Cons: Customer service, availability of hot water. Be given a room that you have advertised and has been paid for.
Booked a standard double room, was given a "modified" disabled room with no choice. Bathroom and Bed not suitable. Low sink, low bed, not a proper shower. There was also no hot water in this room, when we queried this, we were told that the lukewarm water in this room is all that is available for health and safety reasons. Disappointing that the hotel did not consult before they accept your money and assign a room that no-one else wants and is not fit for purpose. Save your money and stay at a cheaper Premier Inn.
Comment from Hotel Management
Nov 15, 2016 by Hayleigh, Hotel Management
I was sorry to read of your disappointment, on investigating I believe that you spoke with the Duty Managers at the hotel who resolved your issue with both a room move and a refund
4 out of 5
Recommended
for Everyone
by A verified traveler from ng157tx

Fifth time at the belfry noytingham

Posted Oct 31, 2016
Pros: reception staff are always welcoming and the breakfast is great
Cons: The main bar in always under staff at check in time
Comment from Hotel Management
Nov 15, 2016 by Hayleigh, Hotel Management
thank you for your review and your continued loyalty to the hotel