Ratings based on 908 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel in a convenient location

Posted Jun 8, 2017
Everything worked in the room which is a rarity these days. A couple of small nits. There were two small comforters on a queen size bed. What's up with that? Also, the cleaning person did not leave new shampoo and liquid soap bottles.
Comment from Hotel Management
Jun 9, 2017 by Ondřej Kotáb, Front Office Manager, Hotel Management
Dear valued guest, thank you very much for choosing Art Nouveau Palace hotel for your stay in Prague and for feedback. We are glad to hear you enjoyed your stay. Hope for a chance to welcome you here soon again. Sincerely yours, Ondřej Kotáb, Front Office Manager
5 out of 5
by Soltan

Very good hotel

Posted May 28, 2017 on Hotels
Good location. Amazing place. Staff very friendly and ready to help on any issue. I travel a lot in the world and I want to say that this hotel is very good for a European hotel.
Comment from Hotel Management
May 30, 2017
Dear valued guest, thank you very much for choosing Art Nouveau Palace hotel for your stay in Prague and for feedback. We are glad to hear you enjoyed your stay. Hope for a chance to welcome you here soon again. Sincerely yours, Ondřej Kotáb, Front Office Manager
5 out of 5
by Marwa

Posted May 24, 2017 on Hotels
I loved the hotel convenient location
Comment from Hotel Management
May 26, 2017
Dear valued guest, thank you very much for choosing Art Nouveau Palace hotel for your stay in Prague and for feedback. We are glad to hear you enjoyed your stay. Hope for a chance to welcome you here soon again. Sincerely yours, Ondřej Kotáb, Front Office Manager
5 out of 5
by HAZEM

There is NO Concierge in the hotel

Posted May 24, 2017 on Hotels
Location is great, you don't need transportation to most interesting areas. The hotel in general is clean. Breakfast is excellent and the staff who are working there are very nice and helpful specially Mr. Karel.
Comment from Hotel Management
May 26, 2017
Dear valued guest, thank you very much for choosing Art Nouveau Palace hotel for your stay in Prague and for feedback. We are glad to hear you enjoyed your stay. Hope for a chance to welcome you here soon again. Sincerely yours, Ondřej Kotáb, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB, Canada

Terrific hotel and a great location

Posted May 23, 2017
Pros: The buffet breakfast was a delicious treat to start the day
Very comfortable bed, linens and ample pillows. Nice selection of coffee and tea in the room. Beautiful marble bathroom with fluffy towels. Wonderful place to stay.
Comment from Hotel Management
May 26, 2017 by Ondřej Kotáb, Front Office Manager, Hotel Management
Dear valued guest, thank you very much for choosing Art Nouveau Palace hotel for your stay in Prague and for feedback. We are glad to hear you enjoyed your stay. Hope for a chance to welcome you here soon again. Sincerely yours, Ondřej Kotáb, Front Office Manager
4 out of 5
by A verified traveler

Posted May 19, 2017 on Hotels
Some of the reception staff were very helpful but others were not so and were a little standoffish.
Comment from Hotel Management
May 22, 2017
Dear valued guest, thank you very much for choosing Art Nouveau Palace hotel for your stay in Prague and for feedback. We are glad to hear you enjoyed your stay. Hope for a chance to welcome you here soon again. Sincerely yours, Ondřej Kotáb, Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted May 15, 2017
Mostly good: excellent service, comfortable clean room, huge bed, great breakfast. Perfect location within easy walking distance of main attractions. Only negatives were recommendation to take over-priced tour, limited hot water and faulty bath plug. Small flaws in otherwise great stay. Would happily recommend and return.
Comment from Hotel Management
May 17, 2017 by Ondřej Kotáb, Front Office Manager, Hotel Management
Dear valued guest, thank you very much for choosing Art Nouveau Palace hotel for your stay in Prague and for feedback. We are glad to hear you enjoyed your stay. Hope for a chance to welcome you here soon again. Sincerely yours, Ondřej Kotáb, Front Office Manager
4 out of 5
by A verified traveler

Good Location .. but ....

Posted May 8, 2017
No sort of help with reservation error at all. Breakfast was great .
Comment from Hotel Management
May 10, 2017 by Ondřej Kotáb, Front Office Manager, Hotel Management
Dear valued guest, thank you very much for choosing Art Nouveau Palace hotel for your stay in Prague and for your feedback. I sincerely regret we were not able to assist you, would you be so kind to give me more details on fo.mgr@palacehotel.cz. Sincerely yours, Ondřej Kotáb Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Perfect central location.

Posted May 1, 2017
Pros: Quiet room with comfortable bed, air conditioning and quality fittings in spacious bathroom.
Cons: Less rain in springtime!
Location: Central position close to both the Old Town and train station for excursions out of Prague. Mucha Museum is opposite – handy for a last cultural fix.
Welcoming and efficient staff and a breakfast bar that leaves nothing to be desired provide a wonderful basis for a fascinating city that is easily explored on foot. Wonderful variety of architecture and a feast of art nouveau (don't miss the Municipal House, only 10 minutes away. Dine informally in the basement restaurant or in more splendour on the ground floor). Take a day trip to Cesky Krumlov for a memorable walk back in time.
Comment from Hotel Management
May 2, 2017 by Ondřej Kotáb, Front Office Manager, Hotel Management
Dear valued guest, thank you very much for choosing Art Nouveau Palace hotel for your stay in Prague and for feedback. We are glad to hear you enjoyed your stay. Hope for a chance to welcome you here soon again. Sincerely yours, Ondřej Kotáb, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Apr 28, 2017
We thoroughly enjoyed our stay at Art Nouveau Palace hotel. The staff are very helpful and the hotel is in a perfect location for seeing the wonders of the beautiful city of Prague. Highly recommend!
Comment from Hotel Management
May 2, 2017 by Ondřej Kotáb, Front Office Manager, Hotel Management
Dear valued guest, thank you very much for choosing Art Nouveau Palace hotel for your stay in Prague and for feedback. We are glad to hear you enjoyed your stay. Hope for a chance to welcome you here soon again. Sincerely yours, Ondřej Kotáb, Front Office Manager