Ratings based on 440 Verified Reviews

3.9 out of 5
79% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler

Posted Mar 19, 2018
Staff were very friendly, very helpful. Breakfast was always amazing and was only a 10 minutes walk into the town centre
4 out of 5
for Everyone
by A verified traveler from A European from England

Posted Mar 18, 2018
Welcoming staff and helpful. Room was warm and very clean throughout. Breakfast was plentiful.
5 out of 5
by Rachel

Marvellous and beautiful hotel

Posted Nov 28, 2017 on Hotels
I got an amazing deal on this hotel. It was comfortable, clean, quiet, with a nice breakfast and good wifi you couldn’t ask for much more
3 out of 5
by A verified traveler from london

Nice hotel but quite a long way from centre

Posted Nov 7, 2017
Pros: Very clean, staff helpful
Cons: Need tea/coffee making facilities
Location: A good choice of eating places nearby with tram & rail links into town
The hotel is rated as 4 star but would say it is more like a 3 star. Our room was quite small but very clean. There was no tea/coffee making facilities in room which for a 4 star hotel should be standard. There was also no extra towels in bathroom to use as hand towels. The breakfast was good but the same thing each day. Unfortunately this hotel is near the local hospital so was very noisy throughout the night/early morning with ambulance sirens. Probably would not stay here again as quite a way out of town.
2 out of 5
by A verified traveler

the room smelled horrible

Posted Oct 14, 2017
the bathroom was stinking and so the room. The shower was not seperated from the toilet, and so your feet where wet.
5 out of 5
for Everyone
by A verified traveler from West Midlands, UK

A pleasant hotel 20 minutes walk to the old town.

Posted Sep 25, 2017
Nice neat room, beautiful building, really helpful staff and a really good buffet breakfast. Take a travel kettle and some mugs though as there was not one in the room.
1 out of 5
by A verified traveler

Posted Sep 23, 2017
Bad customer service, small hotel room, horrible breakfast buffet. Far from being a 4 star hotel.
4 out of 5
for Everyone
by A verified traveler from USA

Quiet hotel close to city center

Posted Aug 25, 2017
Pros: Location, price, internet, breakfast
Cons: Some paints are peeling off the walls. Pay attention to details.
Location: It is in the new town area and a lot of restaurant just to the left side of the hotel. Easy walk to metro and Charles Bridge/city center
The hotel is in a renovated building, like all others in the area. Pretty decent breakfast and good internet.
4 out of 5
by Leanne

This traveler left a rating score only Posted Aug 22, 2017 on Hotels
1 out of 5
by A verified traveler from canada


Posted Aug 18, 2017
Very disappointed .. they use such a old towels.. ..the room is supper small.. is not what you see in photos