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Reviews of Assenzio

4 out of 5
Assenzio
Wenzigová 3, Prague

Reviews

8.0

Very Good

Rating 10 - Excellent. 176 out of 627 reviews" "
Rating 8 - Good. 296 out of 627 reviews" "
Rating 6 - Okay. 116 out of 627 reviews" "
Rating 4 - Poor. 35 out of 627 reviews" "
Rating 2 - Terrible. 4 out of 627 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely inexpensive hotel just under a mile away from Prague Centre railway station. Would stay here again the next time I'm in Prague.
Stayed 2 nights in Mar 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grand old building with a classy reception, lobby area. Staff were very helpful.
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the hotel are very courteous and helpful. Thr hotel served a nice breakfast each morning. Plus you can get to all the major attractions from the hotel.
Stayed 4 nights in Oct 2023

10/10 Excellent

Alfonso

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute, quaint, and will do again
My first time in Prague and it couldn’t have been better. The staff are very attentive, pleasant, and have an overall care and attention that you just don’t get in America. Best hotel ever. Cute and quaint rooms.
Stayed 3 nights in Oct 2023

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Polite and helpful staff. Room was very tidy and clean
Stayed 4 nights in Aug 2023
Response from Marek on Sep 19, 2023
Dear Marianna,First of all let me thank you for your stay. really appreciate your high rating. So nice of you.Kind regardsMarek

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2023

4/10 Poor

Shawn

Business traveler
Disliked: Room comfort
Not a good choice for business travel
Room was not very clean and furniture was quite worn out. Also tried to arrange for an airport taxi a day before, and the morning it was needed they "forgot" to set it up.
Stayed 1 night in Jun 2023

6/10 Okay

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
something strange in the air on the room, I was awake for whole night
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Raymond

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cost cutting efforts showing
I believe that the shower is unusually small and difficult to maneuver within this corner unit without bumping the hot water pipe or unintentionally adjusting the water temperature, either of which has unpleasant consequences. The cost cutting measures are quite obvious, leaving only one towel and one pillow in the room and not replacing bathroom soap and shampoo. I also did not receive proper hotels.com credit for the stay as I booked two rooms for three days which entitled me to six credit stays. The breakfast also showed signs of cost cutting, the coffee was changed and it tastes like asphalt (roofing tar), it was awful. I have stayed here three times before and this might be the last.
Stayed 3 nights in Jan 2023
Response from Marek on Jan 26, 2023
Dear Raymond,Thank you very much for choosing us again. We really do highly appreciate it. Hope you understand that hotel can not afford same in low season (when prices are around 30-35e/night) as in high season.We really hope in you are coming backKind regardsMarek

6/10 Okay

ELENA

Stayed 3 nights in Oct 2022
Response from Nick on Nov 29, 2022
thank you

8/10 Good

Jo

Stayed 1 night in Jul 2022
Response from Assenzio on Aug 23, 2022
Thank you for your review:)

6/10 Okay

Raymond

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hot nights in Prague
when we checked in, two rooms, one on floor 3 and one on two. The air conditioning system was not operative on those floors. There was air conditioning on some of the floors but noting was said and we were not advised of any options. The property is wonderful and I have stayed there before with no issues, in the winter. It was sweltering with warm nights and no air movement, even with the windows open. They should have said something at check-in. Otherwise it is a good property with wonderful breakfast
Stayed 2 nights in Jun 2022
Response from Assenzio on Aug 23, 2022
Thank you for your comments. We are glad to inform you that we fixed the problem with AC.Thank you and hope to see you next timeKind regardsMarek

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2016
Response from Marek on Mar 11, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2020
Response from Marek on Mar 11, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Marek on Mar 11, 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Ok rooms. Good bathroom. Uncomfortable beds. No kettles in room. No hot water one night. Mainly rude/stand-offish staff. A bit of a walk from the town centre.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break in Prague
Hotel a little out of way but convenient for public transport. Small room but everything needed including small fridge. Good breakfast.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First impressions of Prague.
The front desk staff (Jane) was very helpful and kind. The kitchen staff was efficient and kept the dining area clean. My only regret was the 2nd day we had to leave without breakfast as it didn’t start until 7:30 and we had to leave by 7am to catch the metro.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
there was no kettle in the room no tea or coffee and we were put in a room next to the main road I didnt sleep at all and I ask for an early wake up call which I didnt get breakfast was below average I wouldnt recommend the Assenzio to anyone sorry
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Yes it is nice old building but nice room also very cleen
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It exceeded my expectations, clean and comfortable
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No tea and coffee making facilities in the room, no iron in the room ...not acceptable for 4star
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel for a reasonable price. Very clean and it was warm. Friendly staff at reception and breakfast. I emailed as my daughter has a dairy allergy and they had soya milk for her. Do take a travel kettle and some herbal teas/hot chocolate like I did though as no kettle. We had a delay at the airport as the pushchair didn't arrive and the taxi we arranged through the hotel waited for us and it was the agreed fixed price. The pushchair was delivered later to the hotel. A convenient location near to Wenslas square. Charles square is very near and peaceful without all the tourists. The botanic gardens are nearby. On Jenca road you can get the number 22 tram to the river and it goes up to the castle area with great views. Or you can walk to the river from the hotel in about 20 minutes. Our flight back was in the evening and they have a left luggage room at the hotel for free.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Lovely building. Modern fittings. Very clean. Convenient location good external sound insulation.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated on a relatively quiet street, away from the rowdy crowds. Nicely decorated, not just the lobby, but also hallways, with paintings, sculptures, and plants, etc. Friendly and helpful staff. Rooms are slightly smaller than other comparable hotels. It'd be nicer to have USB charging port available if the management intends to lead the pack, rather than catching up.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, smart decoration and furnishings all kept very clean. Staff very friendly and efficient. No complaints at all.
Stayed 2 nights in Jul 2019

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall hotel rating from me 4/5
Our trip was great. quarter mile to metro and buses. It is located centrally and able to walk all over the city. Food OK. Day receptionist and staff were great but the night male receptionist preferred not to stop his long conversation and laughs with some guests I assume, while we waited until we gave up and went to bed. The next night when he saw us he ignored us. Well the same went for us.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy bed / bathrooms. No tea or coffee facilities in room Good
Stayed 3 nights in Jul 2019

6/10 Okay

Tahssen

Liked: Cleanliness, property conditions & facilities
The lady at the reception very mean all the other staff are really nice specially the manager she is a good business women. The shower in my room was very small, wrong move you hit the valve and water temp change to cold or hot.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Amenities
STAFF WHERE VERY GOOD,BUT THE BAR WAS NOT OPEN.???
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how easy access it was and how clean it was
Stayed 1 night in Apr 2019

10/10 Excellent

Abdullahi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Overall, this is a great option for the price charged. I find the breakfast a little predictable with hot items only being slightly warm. Single room was small but everything worked and hotel is in a good location. Its a great option if you are on a budget
Stayed 4 nights in Feb 2019

10/10 Excellent

Rajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
As a regular visitor to Prague, location is never a problem with such a good transport network, booked due to keen price, everything was perfect, breakfast was excellent, rooms clean, with good hot water, for showers, can therefore highly recommend
Stayed 14 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Nice hotel. Reception staff unwelcoming and not very friendly. Very nice breakfast including breakfast staff. Excellent value for money. Only problem was the WiFi, it doesn’t work. I queried this at reception and I was told it was because the room I was in wasn’t near enough to the middle of the building, so would I like to move rooms. You cannot advertise free WiFi for all rooms when you know this is false, annoying. My stay was fine apart from that
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2018

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

4/10 Poor

Meeko, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is only a 2.5 stars hotel NOT 4 stars for sure. As a tourist, the location of this hotel is in the middle of nowhere. Very uncomfortable stay! Not recommended!
Stayed 6 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2018

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful hotel
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic holiday
I thought my stay in Assenzio was fantastic! It's a 10 minute walk from New Town, with a number of restaurants and pubs in between. The staff are helpful and available 24 hours a day. I had booked a one double bed room, and they gave me a huge 3-bed family room to myself, I double checked if this was correct at reception and it was! Felt really special seeing as I was there for my birthday. The breakfast was also great every morning. I would absolutely recommend staying here, and would lean towards staying here again if I were to visit the same area in Prague.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel breakfast was perfect and services were eccellent
Stayed 1 night in Oct 2018