Ratings based on 1,224 Verified Reviews

4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Bugbrooke, Northants

Good location

Posted Dec 12, 2017
Pros: Location
Cons: Tea /coffee making facilities in the room. Staff could be more welcoming.
Location: Near Charles bridge so pleasant walks and boat trips. Beautiful architecture. Visit the town hall and see the Astronomy clock Use the trams
Hotel is nothing special but is in a good location. Our room was big and clean with very good shower. Disappointed there were no tea/coffee making facilities. Good selection at the breakfast buffet but be prepared to sit with others as the seating arrangements are sit where you can. Most of the staff were pleasant except for 1 woman on reception . There is no restaurant but a small coffee area where you can buy drinks and snacks. The gentleman who served us was lovely.
3 out of 5
by A verified traveler from cornwall, eng

Basic hotel close to centre.

Posted Dec 3, 2017
Location: Close to centre. Taxis available but if you want to save money, access it by bus and metro from the airport.
Generally good. However lighting in room was poor. We booked a room with double bed, the first room had sloping ceiling, hard to stand in some places. We asked to be moved which was accepted but were moved to a room with single beds put together with single duvets, the same width as the bed which meant every time you turned the duvet went on the floor!!! The staff weren't the friendliest except for Raul, the barman, who was exceptionally efficient and had a sense of humour. Reasonably good location.
Comment from Hotel Management
Dec 5, 2017 by Martin, Hotel Management
Dear Sue, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Winter Garden, FL

Spacious and Convenient

Posted Nov 28, 2017
Pros: Spacious, good location, breakfast
Cons: N/A
Location: Pub, sightseeing
Stayed for three days. Large selection of breakfast items, very spacious rooms, good location (within 5 minutes of major roads, 10-15 minute walk to major sites). Has a cute little bar by the reception area and there’s a full restaurant of the next block. Would stay again.
Comment from Hotel Management
Dec 5, 2017 by Martin, Hotel Management
Dear Aimee, we are gald to find that you enjoyed your stay at our hotel. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Milton Keynes

Great hotel within 15 minutes walk to old town squ

Posted Nov 17, 2017
Had a wonderful trip to Prague enhanced by the comfort of our stay at the Best Western Pav
Comment from Hotel Management
Nov 28, 2017 by Martin, Hotel Management
Dear Colin, we are glad that you found our hotel comfortable and enjoyed your trip to Prague.
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Good hotel with central location

Posted Nov 15, 2017
Pros: Good location
Cons: Breakfast could have more choice and better fried eggs.
Location: Good central location and only a five minute walk to the old town
Hotel is very clean and is well situated for the old town. Breakfast was reasonable and hotel was very warm. Would stay here again.
Comment from Hotel Management
Nov 28, 2017 by Martin, Hotel Management
Hello, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from Barry, Vale of Glamorgan

Nice clean hotel within walking distance all sight

Posted Nov 4, 2017
The hotel was lovely and clean. Took about 15 minutes to walk to the Old Town and St Charles Bridge but a nice walk. Plenty of choice for breakfast. If i had any suggestions it would be that although the website said tea and coffee facilites were in the room there was none there or in our friends next door. On ringing reception at 7am the morning after we arrived though they bought the kettle etc up very quickly. Apparently you have to request them which was not clear on website. Also i was a little disappointed in the Lobby Bar. It was exactly that - a Lobby! There was a tiny bar at the opposite end but not very barlike or inviting. I never saw anyone actually sitting there either so i wasnt the only one who thought it uninviting i dont think. Staff were lovely and very friendly.
Comment from Hotel Management
Nov 14, 2017 by Martin - reception, Hotel Management
Dear Paula, we are glad that you find our hotel in a good location and you find our staff friendly. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback.
3 out of 5
by A verified traveler from England

Convenient position and comfortable bed only

Posted Oct 4, 2017
Pros: Room very clean though sparsely furnished. Bed very comfortable. Taxis are arranged when you need them. Next door is an excellent restaurant.
Cons: Should be nicer facilities for breakfast, it's too cramped and the food is barely adequate in quality.
Location: Good location, we could walk to the theatre, Wenceslas Square, Charles Bridge and the castle and cathedral without difficulty.
We've stayed here twice. The bed is very comfortable and the hotel is near the theatre and in quite an interesting street. However.....the girl on the desk didn't speak very good english and looked quite blankly at us when we arrived. this time."Have you a booking?" she asked....(yes and already paid for..) Neither person on the desk was welcoming. The breakfasts leave A LOT to be desired. You can't get a table to yourself and the food is mediocre. Also the check out time is 11am which is pretty early if you have a 5.00pm plane departure. Plenty maps and information about activities available though like a lot of these continental hotels, virtually nothing in English you could watch on the TV.
Comment from Hotel Management
Nov 14, 2017 by Martin - reception, Hotel Management
Dear Wolfie, we are glad that you find our hotel on a good position and our beds comfortable.Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler from uk

Posted Sep 29, 2017
The lumpy bed and small duvet let this place down. Everything else was a good standard for the hotels rating.
Comment from Hotel Management
Nov 14, 2017 by Martin - reception, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Bogotá, Colombia

Nice hotel, close to the city center

Posted Sep 28, 2017
Nice hotel, close to the city center and the metro station. Breakfast was okay, room was very confortable (we were three people). Beds are nice and comfortable, bathroom was big
Comment from Hotel Management
Nov 14, 2017 by Martin - reception, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Couples
by A verified traveler from Hornchurch Essex

Close to centre of Prague

Posted Sep 2, 2017
Pros: Friendly staff proximity to the centre
Cons: no air con but we knew this & they did give us a fan - it was exceptionally warm when we were there. Only disappoint,met no kettle tea/coffee in room
Location: Everything to see in Prague. Close to river metro.
very helpful staff even when I spilt something. Bed comfortable, shower really good and very clean.
Comment from Hotel Management
Sep 11, 2017 by Martin Janecek - FOM, Hotel Management
We are glad that you found our staff friendly and you anjoyed your stay in our hotel. Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!