Ratings based on 606 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great hotel close to all key sights.

Posted Apr 23, 2017
Pros: All the staff were really friendly, helpful and professional. I was even shown to my room which was a really nice touch.
Cons: Nothing. I had a great stay and would certainly choose the hotel again if I go back to Prague.
Location: The hotel is very close to Wenslasas square and all the key sights are within walking distance.
I stayed for 2 nights and the hotel, staff and food were great. Next to Wenslasas square it is easy to walk everywhere from the hotel. There are lots of great shops, markets and restaurants all close by too.
Comment from Hotel Management
Apr 24, 2017 by Barbora Provazkova, Hotel Management
Dear Grahame, thank you very much for your amazing words and for staying in our hotel. We are delighted to know you enjoyed the hotel areas and the staff’s service along with the guest relations service and the service at the bar and restaurant. We are doing our best to make sure all our guests are happy during their stay, so we are extremely happy to know it was the case with you. We are look forward to welcoming you in our hotel again. With kind regards, Michal Chour General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Romford

Excellent team working at the hotel.

Posted Apr 22, 2017
Pros: Excellent customer service and great location
Cons: Although complementary tea and coffee were available in the room the addition of biscuits would be nice
Location: Close to all the local restaurants, Old Town etc. No longer than a 20 min walk. Take walking boots as the cobbled streets are a little hard on feet
Excellent hotel in a great location and only a short walk from all the popular tourist sites. They arranged airport transport for just a little over the on the street taxi fare which was well worth it. Stayed in a standard room which was very big and comfortable. The concierge team were very good. Nothing was too much trouble for them and they were available whenever required. I would stay at this hotel again and recommend it to friends going to Prague.
Comment from Hotel Management
Apr 22, 2017 by Guest Relations Team, Hotel Management
Dear Rhadlon, thank you very much for your amazing words and for staying in our hotel. We are delighted to know you enjoyed the hotel areas and the staff’s service along with the concierge service. We are doing our best to make sure all our guests are happy during their stay, so we are extremely happy to know it was the case with you. We are look forward to welcoming you in our hotel again. With kind regards, Michal Chour General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Wales UK

Classy hotel and convenient to everything

Posted Apr 16, 2017
Arrived tired after a long drive to be greeted with cheerful and helpful staff. We were able to self park the car quickly and then was given an immediate upgrade to a beautiful room with comfortable twin beds and the most luxurious pillows and duvets. The breakfast was so fresh and delicious and again the staff couldn't do enough to help. Just a walk around the corner brought you to the main life of the city and you could walk to all the sights quite easily. Alternatively the hotel sold tickets for the local trams too. The only down side for me was that the walls were quite thin and you could hear your neighbours talking at all times. However, it was still a wonderful hotel and I would definitely stay here again if I came to Prague.
Comment from Hotel Management
Apr 17, 2017 by Guest Relations Team, Hotel Management
Dear LisaW, thank you very much for your review. I am pleased to hear that we met your expectations and we were able to make your stay excellent. Your comments are very appreciated and will be shared with our team. The entire hotel team is looking forward to welcoming you back soon! With kind regards Michal Chour General Manager
5 out of 5
by Serge

Posted Apr 15, 2017 on Hotels
Comment from Hotel Management
Apr 17, 2017
Dear Serge, We thank you for your review, it is greatly appreciate. We hope that one day we have an opportunity to welcome you back. Kind regards, Michal Chour General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Lovely hotel with friendly, welcoming staff.

Posted Apr 15, 2017
Pros: Staff were attentive and friendly and the facilities were excellent.
Cons: Rooms at the front of the hotel could be a little noisy at night from passersby. Is there double glazing?
Location: Centrally placed for sightseeing with tam, bus and metro within easy walking distance.
A super hotel in the centre of Prague with easy access to all the sights, tram, metro and restaurants.
Comment from Hotel Management
Apr 17, 2017 by Guest Relations Team, Hotel Management
Dear Debbie, Many thanks for your kind words about our hotel, we sincerely appreciate you taking the time to write and are very happy that you had a good experience at our hotel. Hopefully we will be able to welcome you back again one day. With kind regards, Michal Chour General Manager
5 out of 5
by Sajjad

Radisson Blu Prague - excellent service

Posted Apr 14, 2017 on Hotels
Great hotel, wonderful location and really lovely helpful staff. Nothing seemed too much trouble. Buffet breakfast was top notch.
Comment from Hotel Management
Apr 17, 2017
Dear Sajjad, on behalf of all of us at the Radisson Blu Alcron Hotel I would like to thank you for staying with us and for your kind words. We do hope that we have an opportunity to serve you again one day. Michal Chour General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from CT

Prague

Posted Apr 11, 2017
Convenient location, great bar and bartenders, very accommodating staff.
Comment from Hotel Management
Apr 24, 2017 by Barbora Provazkova, Hotel Management
Dear Guest, On behalf of all of us at the Radisson Blu Alcron Hotel I would like to thank you for staying with us and for your kind words. We do hope that we have an opportunity to serve you again one day. Michal Chour General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb!

Posted Apr 9, 2017
Pros: Everything! service, staff, style, food and drinks.
Cons: only one very tiny thing in the room we stayed there was nowhere to hang robes and towels to air. that is being very picky but that's it!
Location: Superb location to discover Prague, we walked (9 miles the first day!) but the trams are everywhere if your not a walker!
Blown away by this hotel, beautifully presented (art deco style) and greeted by a lovely receptionist(unfortunately couldn't remember her name) who was very helpful, even had an upgrade to a brand new, super modern room(306) when they found out it was our 5th anniversary! She also gave us a map and showed us all the best places to visit. When we got back our bed had petals in a heart shape and a bottle of bubbly awaited us. The whole stay here was fab, cocktail bar a particular highlight with some brilliant drama added to my cocktail..."the alchemist" Tomas was excellent, super efficient and very friendly. Really good location to discover a fantastic city. Over all would recommend this hotel to anyone, couldn't fault a thing! Loved it :)
Comment from Hotel Management
Apr 10, 2017 by Barbora Provazkova, Hotel Management
Dear Guets, thank you very much for your amazing words and for staying in our hotel for such a special occasion. We are delighted to know you enjoyed the hotel areas and the staff’s service along with the guest relations service and the service at the bar and restaurant. We are doing our best to make sure all our guests are happy during their stay, so we are extremely happy to know it was the case with you. We are look forward to welcoming you in our hotel again. With kind regards, Michal Chour General Manager
5 out of 5
by Tracey

Brilliant hotel in a brilliant city!

Posted Apr 8, 2017 on Hotels
Fantastic city and fantastic hotel. Couldn't find a better hotel to stay in. Only 5 minutes walk from old town square. Staff are incredibly helpful and the breakfast is brilliant.
Comment from Hotel Management
Apr 10, 2017
Dear Tracy, Thank you very much for all the kind words following your stay with us. The time of sharing your impressions is very much appreciated. All the team was delighted to read that your stay with us and especially the staff and breakfast were so enjoyable. We look forward to having the chance to welcome you back in the near future! Michal Chour General Manager
4 out of 5
by simon

Posted Apr 8, 2017 on Hotels
Comment from Hotel Management
Apr 10, 2017
Dear Guest, Thank You very much your feedback on hotels.com. Every feedback from our guests is very important and extremely valuable for us. As we strive for 100% guests satisfaction and you gave us only four stars, I would like to kindly ask you if you could describe what exactly you were not happy with. If there is anything specific we could have done better, I would greatly appreciate if you could share your experience with us. We will be so happy if you give us another opportunity to welcome you back in our hotel and show you that we can do a perfect service. Thank You very much for sharing your feedback with us. Best Regards, Michal Chour General Manager