Ratings based on 637 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from England

First class hotel with extremely helpful staff

Posted Oct 30, 2017
Pros: I liked the overall ambience of a first class five-star hotel, but particularly the sympathetic willingness of the reception staff to offer their help
Cons: Virtually nothing. I found the numbering of the room doors confusing, mistaking 407 for 403 because of the over-ornate digits used. Quibble!
Location: The hotel is centrally located, particularly for a short walking visit, eg to Wenceslas and Old Town Squares, Astronomical Clock and Charles Bridge.
I have difficulty walking and suffer from anxiety attacks, arriving late and very tired after a long plane journey from England very well organised for me by Expedia. The reception staff immediately made me very welcome, and I was escorted to an ideal bedroom. I later relaxed with a limitless buffet meal, delightfully cooked and presented in the large dining room. I retired for a good night's sleep. At a similar buffet breakfast I met my Australian family by previous arrangement, and spent the day visiting nearby Prague on foot. Next day they continued their homeward journey, leaving me rather footsore but happily meandering along the banks of the Vltava aiming for the Charles bridge, where I joined an enjoyable trip on a small boat. After another comfortable sleep, the desk staff arranged for me to be driven to the airport, and I spent most of the day travelling back home via London. It took me a few days to recover, but I now recall the memories with great pleasure. I owe this to Expedia and the Radisson.
Comment from Hotel Management
Nov 2, 2017 by Barbora, Guest Relations Coordinator, Hotel Management
Dear Kit, thank you very much for your amazing words. Your review made us really happy. We are delighted to know you have enjoyed the hotel location and room amenities as well as the staff’s service along with the service at the bar and front desk. We are doing our best to make sure all our guests are happy during their stay, so we are extremely happy to know it was the case with you! We are looking forward to welcoming you in our hotel again soon. With kind regards, Michal Chour General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

First visit to Prague

Posted Oct 24, 2017
Pros: Friendly staff and location.
Location: Easy to get to all Prague's attractions.
After a long days drive, we were warmly greeted by doorman and front desk staff. They went out of their way to make us feel at home on arrival and throughout our stay. It was a great experience.
Comment from Hotel Management
Oct 25, 2017 by Guest Relations, Hotel Management
Dear John, Thank you very much for your passionate words regarding to your recent stay with us. It was great to read that you liked Prague. Our staff is always glad to make your stay more memorable, and we are always ready to make you feel at home. We hope to see you again soon. Kind regards, Michal Chour General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Moscow

The best choice for a stay in Prague

Posted Oct 23, 2017
Pros: staff
Cons: Two-room apartments do not have enough hooks at the entrance. Nowhere to hang a jacket. Especially if the outer clothing after the rain and in the clo
A great combination of price and quality. The location of the hotel in walking distance from the main life of Prague, all attractions are in 10-15 minutes. Staff greets you as a member of your family. The constant desire to please does not leave a choice - on other hotels in Prague you should not pay attention.
Comment from Hotel Management
Oct 25, 2017 by Guest Relations, Hotel Management
Dear Mikhail, thank you very much for your review and all comments, we really appreciate your opinion. I hope that in the near future we’ll have the pleasure of welcoming you back to Alcron. Kind regards, Michal Chour General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Sep 2, 2017
Great staff great location near main attractions. Hotel staff very knowledgeable and helpful.
Comment from Hotel Management
Sep 6, 2017 by Michal Chour General Manager, Hotel Management
Dear Raul, On behalf of all of us at the Radisson Blu Alcron Hotel I would like to thank you for staying with us and for your kind words. We do hope that we have an opportunity to serve you again one day. Michal Chour General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Excellent Hotel

Posted Aug 22, 2017
Pros: Location, staff, and service.
Location: You can walk everywhere from here. Train station is a very short taxi ride.
Perfect location. You can walk the whole city. Right next to lots of food options. Staff and service was excellent. They walk you to your room and go over everything including the amenities. Nice, high quality rooms too. Would definitely stay here again.
Comment from Hotel Management
Aug 24, 2017 by Guest Relations, Hotel Management
Dear CC, thank you very much for your review. All the team of Radisson Blu Alcron Hotel is truly grateful for such a positive comments. We are also happy that you enjoyed your stay with us in the fullest and please do come and see us again, we hope to welcome you back in Radisson Blu Alcron Hotel soon! Kind regards, Michal Chour General Manager
5 out of 5
by noel

Posted Aug 19, 2017 on Hotels
Hastle Free. Great Service.
Comment from Hotel Management
Aug 21, 2017 by Helena, Hotel Management
Dear Noel, On behalf of all of us at the Radisson Blu Alcron Hotel I would like to thank you for staying with us and for your kind words. We do hope that we have an opportunity to serve you again one day. Michal Chour General Manager
5 out of 5
by A verified traveler

Posted Aug 18, 2017 on Hotels
Comment from Hotel Management
Aug 21, 2017 by Helena, Hotel Management
Dear Guest, On behalf of all of us at the Radisson Blu Alcron Hotel I would like to thank you for staying with us and for your kind words. We do hope that we have an opportunity to serve you again one day. Michal Chour General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel, great location

Posted Aug 17, 2017
We only stayed one night, but the room was very nice. The food was very good. It was quiet and comfortable. Very nice location in the center of town.
Comment from Hotel Management
Aug 19, 2017 by Veronika, Guest Relations Manager, Hotel Management
Dear Guest, On behalf of all of us at the Radisson Blu Alcron Hotel I would like to thank you for staying with us and for your kind words. We do hope that we have an opportunity to welcome you back and for longer. With kindest regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from The Midlands

excellent hotel,friendly,efficient staff

Posted Aug 17, 2017
Pros: Everything! Smart foyer with lovely floral display, choice of 3 venues to eat, eveyrone, even the porter was polite,helpful and friendly
Cons: Can't think of any improvements!
Location: Centre of Prague, all tourist sights within easy walking distance, good restaurants nearby.
The food in La Rotonde restaurant was a very high standard,and all restaurant and bar staff were courteous, knowledgable and spoke good English. Breakfast was magnificent and well worth the additional cost. Room service was speedy.We have no complaints at all.
Comment from Hotel Management
Aug 17, 2017 by Barbora, Guest Relations Coordinator, Hotel Management
Dear Graham, thank you very much for your amazing words and for staying in our hotel for such a special occasion. We are delighted to know you enjoyed the hotel areas and the staff’s service along with the guest relations service and the service at the bar and restaurant. We are doing our best to make sure all our guests are happy during their stay, so we are extremely happy to know it was the case with you. We are look forward to welcoming you in our hotel again. With kind regards, Michal Chour General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great hotel centrally located

Posted Aug 14, 2017
Location: If you are visiting Prague as a tourist, great place to stay.
Loved the hotel - everything from the room that we had, to the staff that were helpful, to the close proximity to most attractions. Would definitely stay here again! Also, within a very short walk to so many restaurants. Great place to stay!
Comment from Hotel Management
Aug 16, 2017 by Barbora, Guest Relations Coordinator, Hotel Management
Dear Nat, thank you for the time taken to post your review. All the team of Radisson Blu Alcron Hotel is truly grateful for such a positive comments. We are also happy that you enjoyed your stay with us in the fullest and please do come and see us again, we hope to welcome you back in Radisson Blu Alcron Hotel soon! Kindest regards, Michal Chour General Manager