Ratings based on 13 Verified Reviews

4.4 out of 5
100% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from fort lauderdale

vacation

Posted Jul 30, 2017
very nice, clean and comfortable, close to expressway and restaurants
Comment from Hotel Management
Jul 31, 2017 by Aseel, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are very happy that your stay here with us was comfortable! We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ann arbor Michigan

Nice hotel close to everything

Posted Jul 16, 2017
They have a lift in the pool for people with disabilities. What a great idea
Comment from Hotel Management
Jul 20, 2017 by Aseel, Hotel Management
Thank you for the 5 stars! We hope to see you in the near future!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Monroeville , PA

Hotel close to Restaurants, Fuel & Main Hwy.

Posted Jun 26, 2017
Hot Breakfast items were enticing, however, Bacon is rarely served. Delicious Chocolate Chip Cookies are almost addictive that it's difficult for the Staff to keep them available for Guests at the Front Desk. They're strikingly good! Lovely Contemporary Sink in bathroom. Jetted Bathtubs would be appreciated. Grateful that a Microwave & Refrigerator are in the Guest Rooms. Overall Family Friendly environment.
Comment from Hotel Management
Jun 28, 2017 by Aseel Elias, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our service and amenities at Country Inn & Suited Novi MI. We look forward to your next stay.
5 out of 5
by A verified traveler

A+++++ hotel

Posted May 17, 2017 on Hotels
The front desk attendant was very nice and friendly. The room was spacious and clean with a great Wifi service. The breakfast was excellent.
Comment from Hotel Management
May 19, 2017
Thank you so much for the kind word describing our property and service at the Country Inn & Suites Novi We look forward to your next stay.
5 out of 5
by Tracie

Posted May 10, 2017 on Hotels
Comment from Hotel Management
May 12, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at our new Country Inn & Suites Novi. We look forward to your next stay.
4 out of 5
by A verified traveler

Excellent; but Saturday breakfast is too late

Posted May 2, 2017 on Hotels
Everything was excellent, except the management decision to start breakfast at 7:00 (too late in which to partake and get to local 7:15 soccer pregame warm up). Breakfast was one of the reasons for going to the hotel. Bagels, fruit, and coffee, which were available, are not the "breakfast" that was described.
Comment from Hotel Management
May 4, 2017
We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast hours, our hours are set by the brand but in the future we can work it out for our guest if they have to leave early on the weekend. We work hard to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in our service. We hope you will give us another chance if you are in the area again.
4 out of 5
by Rick

Posted May 2, 2017 on Hotels
Comment from Hotel Management
May 4, 2017
Thank you for your feedback and for taking the time to write about your experience. We look forward to your next stay.
4 out of 5
by ALICIA

Great Value for Price

Posted Apr 30, 2017 on Hotels
Housekeeping needs to do better! Very first room I was placed in was filthy. The bathroom was not cleaned at all! However, I was upgraded to a better cleaner room. Front desk service was great! Breakfast was okay. Hotel is in great condition, just needs better Housekeeping.
Comment from Hotel Management
May 4, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at our Country Inn- Novi and were able to solve your issue . We look forward to your next stay.
4 out of 5
by A verified traveler

Posted Apr 26, 2017 on Hotels
Comment from Hotel Management
May 1, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us at THE COUNTRY INN & SUITES IN NOVI . We look forward to your next stay.
4 out of 5
by James

Quick business trip

Posted Apr 20, 2017 on Hotels
Hotel was nice and quiet, staff was friendly and the breakfast was delicious.
Comment from Hotel Management
Apr 24, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us at our newly Country Inn & Suites -Novi. We look forward to your next stay.