Ratings based on 397 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Philadelphia

GreaT place to stay

Posted Jan 17, 2018
Pros: Rooms are nice and the hotel restaurant food is pretty good.
I have stayed at many of the hotels in the Novi/Livonia area and this my favorite.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice as usual

Posted Dec 22, 2017
This is our 3rd stay at the property and everything was fine
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice new hotel

Posted Dec 15, 2017
Nice hotel with friendly staff. quite and reasonable price
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy in & out. Convenient for our event

Posted Oct 29, 2017
Water main break in Novi put quite the damper on our stay- couldn't use the tap water for drinking, brushing our teeth, and showering had warnings/ restrictions- so HUGE issue there, BUT not hotels fault. Staff was very attentive about offering/ providing bottled water. Accommodation were comfy & clean.
5 out of 5
by A verified traveler

Highly recommend

Posted Oct 14, 2017 on Hotels
Just right. Nothing unpleasant, helpful and kind staff. Breakfast crew superb, good, humble and kind people, quality care.
4 out of 5
by Amy

It has potential.

Posted Oct 9, 2017 on Hotels
As beautiful as the hotel lobby was, I was kind of disappointed in the pool area. There was no hot tub nor lounge chairs. There were some regular chairs around the narrow area surrounding the pool. Also, I went to use one of the drink glasses in our room, and it was gross and sticky. It made me fearful of using any of the other glasses. Our view was terrible; a wall and rooftop.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Michigan

Friendly, Clean and quite

Posted Sep 26, 2017
Had a wonderful experience at Hyatt. Check in was quick and friendly. Room was clean and accommodating, having a family of 5 it was nice to have the pull out couch. Best free breakfast I have every had at a hotel and I get around. Staff at breakfast was very friendly too. I'd give 6 stars if I could.
4 out of 5
by Heather

This traveler left a rating score only Posted Sep 25, 2017 on Hotels
5 out of 5
by A verified traveler

Posted Aug 21, 2017 on Hotels
Very nice hotel. Clean, up dated decor. Free apples in the entry way :)
5 out of 5
by Kenneth

Comfortable

Posted Aug 21, 2017 on Hotels
Very comfortable stay .