"Excellent hotel, one of the best we ever stayed at"
This is a top notch hotel. The food was excellent. The staff were awesome. The hotel was a slice of paradise. The only down side was the Internet. If offering free internet at a five star hotel, the Internet should also be top notch. Nickel and diming a faster internet option does not go well with the rest of what this hotel is and the standard it lives up to.
Traveller from Hartford, CT
Located in the resort town of Nuevo Vallarta, on Banderas Bay, this ultra luxury all-inclusive oceanfront resort has a world …More
This resort is top notch. From the staff, to the facilities, to the cleanliness, to the food. Yes some meals are better than others, but overall it is really good, especially the food around the pool and at the beach club. We really enjoyed the room service food also, which you only pay 10% of the menu price for. Our meal on the first night, which was really good, cost $1.62. The staff is incredibly friendly and the service is great. The beach club staff would literally walk up behind me and take half-drank beers out of my hand and replace them with ice cold fresh ones. You can't beat that. Numerous people have complained about the hard beds, and they are right, they are hard. Some people like hard beds, but I don't. If the beds were replaced, I am not sure that I could find one thing to comment on. We had a one bedroom penthouse and really enjoyed the views and the private rooftop pool. The kids club was great for our 3-year old, the Mexican fiesta on Tuesday night at the sister resort was incredible, and the overall experience was the best we've ever had.
Traveller from Nevada
Just 10 minutes from Puerto Vallarta International Airport in the heart of the Riviera Nayarit’s flourishing Nuevo Vallarta …More